Hyatt Regency Grand Cypress

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User Reviews for Hyatt Regency Grand Cypress, Orlando

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Sep 5, 2009 by estelle swanson from Cooper City,FL
Overall Rating: 10

• everything was great
• nothing

“Wonderful experience. thanks”

Aug 22, 2009 by Carolyn. from Gainesville,FL
Overall Rating: 10

• The rooms had just been renovated. Very quiet at night.
• The pool water was too cold at 83 degrees.

“Convenient location to Disney, recently renovated rooms, quiet at night, great pool with slides, 9-hole mini golf great for the kids. Coffee bar in the morning good for a quick breakfast.”

Aug 16, 2009 by Rob from Jacksonville Beach,FL
Overall Rating: 8

• In the middle of everything but felt like a little oasis.
• They were in middle of an upgrade but construciton didn't affect visit.

“They are currently updating the hotel and we stayed in a recently updated room. It was very nice. The bathroom and shower were awesome. The bedding was very comfortable.”

Aug 8, 2009 by Jamie from Richmond,BC
Overall Rating: 7

• The pool was huge and very nice with caves connecting the pools.
• The Hotel Night Manager.

“This Hotel has Breach of Security issues.
Staff were very nasty. Not helpful rather useless.”

Aug 5, 2009 by Erik from Sarasota,FL
Overall Rating: 10

• Fantastic pool area. Great extras like boats, bikes, and pitch/putt golf.
• Under rennovation. But, will look even better soon.

“Hyatt Regency Grand Cypress is a fantastic resort. No need to leave to have a great time. My wife and 3 children ages 5 and twins 2.5 had a great time. The pool is fantastic with great slides and waterfalls. Love this resort!”

Jul 24, 2009 by Angela from Burnaby,Canada
Overall Rating: 3

• The modern room decor.
• Additional resort fee was outrageous and unexpected.

“Nice hotel but under construction. Our biggest complaint is that we were not notified of a $20 additional mandatory per night resort fee until checkout.”

Jul 18, 2009 by Randi from Grand Bay,AL
Overall Rating: 10

• The pool and all the activities at the resorts lake right by the pool.
• Nothing.

“Excellent! There is free self parking, the rooms are awesome - comfy beds, rain forest shower, lots of channels, balcony - the pool and lake are the best! There is 1 large pool with 2 slides, 3 hot tubs, 1 heated pool, a groto, a bridge and it's all open 24 hours, plus enough cushioned layout chairs for everyone in the hotel. Also, there is a $18 resort fee that's only charged one time per room and includes free and unlimited access to the lakes and all it's activities that include: hammocks, paddle boats, kayaks, and canoes. It is not even a half a mile from Disney. Well worth your money!”

Jul 14, 2009 by Maureen from Jacksonville,FL
Overall Rating: 6

• I liked the grounds and facilities, the staff seemed professional.
• I did not like that there was renovations going on that we did not know about and that we had to pay an extra $20.00 for the resort fee.

“At this time I would not recommend this hotel as it was messy due to renovations going on. It did not meet my expectations of a 5 star hotel. The room we stayed in smelled like smoke and the hotel had nowhere else to put us. My daughter is pregnant so this was a major problem. There was also a $20.00 fee as we checked out that we did not know about and I feel it should have been discussed prior.”

Jul 13, 2009 by Rachelle from Washington,IN
Overall Rating: 10

• All the activities available at the hotel.

“Excellent hotel. Lots of activities to keep you busy at hotel. There is an activities fee added on to your bill at the end of your stay, but I feel we got our moneys worth.”

Jul 12, 2009 by Kim from Miami,GA
Overall Rating: 10

• The pool the lake the kayaks and the super friendly staff! I hope we get this resort again!
• Everything was perfect.

“This resort was perfect for our 4th of July weekend getaway with my husband and 3 children ages 14,11 and 9. The pool area and lake were AWESOME! The hotel staff was very friendly, helpful and very social. We want to go back!”

Jul 10, 2009 by John from Trinity,FL
Overall Rating: 8

• Great pool, rooms updated, many amenities.
• Construction was going on, but not in the way.

“This is a great hotel in a nice location. The kids loved the pool and activities.”

Jul 7, 2009 by David from Rochester,NY
Overall Rating: 8

• Incredible pool - Cool rooms.
• Major remodeling underway.

“Disappointed that hotel tried to charge an additional $20/day resort fee.”

Jun 4, 2009 by Jonathan from Hialeah,FL
Overall Rating: 10

• Great service and look of hotel.

“Beautiful hotel with ample rooms and great service.”

May 21, 2009 by Laurie from Ocala,FL
Overall Rating: 8

• Renovated room was nicely done, atrium lobby is beautiful.
• Renovated room had a semi-private bath with no exhaust fan!

“This is not a family hotel. Should create an category during the bidding phase where you can indicate that you are a family (1-2 children, 3+ children) so that you do not get a hotel with a semi-private bath. Our kids are very small, so it wasn't a huge problem, but in a couple of years we would not be able to stay there. This would also be a problem for business travelers where employees are asked to double up in rooms.”

May 14, 2009 by Rick from Lower Sackville,Canada
Overall Rating: 10

• Excellent service, very friendly and helpful staff. Excellent location.

“Very pleased with our stay and service at this hotel. Be careful on tipping as they built an 18% tip right into the bill without advising us & we tipped again.”

May 13, 2009 by Debbie from Debary,FL
Overall Rating: 9

• Resort amenities were exceptional.
• Maid didn't come until 5 pm, then didn't resupply the toiletries.

“This place is off the hook! The pool was enormous - 2 water slides, basketball, volleyball and more. Paddle boats, canoes, sailboats, tennis (clay and concrete) raquetball, touring and off-road bikes were all included in the $15 resort fee. Gardens and beaches EVERYWHERE for strolling, feeding the fish and ducks or biking through. They even have their very own Western Town on the premises for hosting corporate BBQs. I'm hard to please and I was very impressed. Only complaint I could possibly make is that the dining was outrageously expensive, but it's so close to a ton of off-site restaurants that it wasn't a problem. We didn't want to leave and can't wait to go back.”

May 10, 2009 by Mike from Atlanta,GA
Overall Rating: 2

• Facilities.
• Construction.

“This is an outdated resort that is going through major renovations. Our room was located right next to a crane and temporary elevator. We had to help a hard hat construction worker to get on our balcony so that they could do work. It was a miserable experience yet will probably be a nice hotel in 2010.”

May 1, 2009 by Dinah from Palm Bay,FL
Overall Rating: 9

• The amenities were fabulous. Great fr families as well as seniors.
• Room decor needed upgrade.

“Great location and place to relax.”

Apr 13, 2009 by Patrick Gauthier from Wind Lake,WI
Overall Rating: 7

• Very open.
• Snobby staff.

“Front the time I checked in till I left I was talked to very rude.Upon check in the guy behind the desk said nothing to me and handed me a key and just told me where my room was.They charged me a $28.00 resort fee.”

Apr 6, 2009 by Joan from Hudson,FL
Overall Rating: 4

• The front desk staff was very attentive and free self parking.
• We had no water the two days we were there after 9:00 am and were not told this on check-in.

“The hotel is a bit older, but kept up very well. The grounds are beautiful. The rooms were a bit out of date and didn't really match the Asian theme of the lobby and grounds. But, it was clean, the bed was comfortable and we had a very nice view. Unfortunately, the hotel was under renovation when we were there. Nice sticky day for us! Would not have stayed there if we knew this as we were planning to just hang out around the hotel most of our time and considering we couldn't even flush our toilet - we went out! Not handled well!”

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Amenities at Hyatt Regency Grand Cypress, Orlando

Babysitting/Child Services Bar/Lounge Beach Business Center Concierge Golf Hairdryers Available Laundry/Valet Services Meeting/Banquet Facilities

Mini Bar Modem Lines in Room No Smoking Rooms/Facilities Pool Room Service Safe Deposit Box Shops/Commercial Services Television with Cable Tennis

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