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Seralago Hotel and Suites Main
5678 Irlo Bronson Memorial Hwy,
Kissimmee, FL
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Average User Rating: 6.5 Cleanliness:[6.5] • Staff:[7.0] • Location:[7.5] Based on 166 user ratings |
Apr 28, 2008 by
Chris M. from Lockport, NY
Overall Rating: 9
Cleanliness:[9] •
Staff:[9] •
Location:[9]
“Unbelievable value - great staff, 2 pools, will DEFINITELY visit again!!”
Apr 24, 2008 by
Dominic from Marco Island, FL
Overall Rating: 4
Cleanliness:[6] •
Staff:[4] •
Location:[6]
“This hotel has convinced me never to try for under a 2 1/2 star again!”
Apr 16, 2008 by
Kim from Okeechobee, FL
Overall Rating: 9
Cleanliness:[8] •
Staff:[8] •
Location:[10]
“Excellent value and location. Clean modern rooms. Nice mattresses and plump not flat pillows. It was a little noisy when we first arrived about 11PM but it calmed down.”
Apr 13, 2008 by
Valerie from Palm Coast, FL
Overall Rating: 10
Cleanliness:[10] •
Staff:[10] •
Location:[10]
“Great service, friendly staff as well as helpful. Had a problem with the TV remote, had a tech come up just to reprogram it for me. I didn't get blown off & quick service at that. The restaurant & bar downstairs were great. My son enjoyed the arcade room. The pool was clean & refreshing. Was an amazing vacation for me & I would stay at this hotel again. A+.”
Apr 11, 2008 by
Melinda from Spring Hill, FL
Overall Rating: 3
Cleanliness:[1] •
Staff:[4] •
Location:[5]
“I will never stay there again what a waste of money and time and my kids vacation.”
Apr 6, 2008 by
Lisa from Shedden, ON CA
Overall Rating: 8
Cleanliness:[9] •
Staff:[8] •
Location:[10]
“The Seralago was very convenient to everything we wanted to do and see and was very affordable. Everything was very clean. The pool was nice as well. I think we got more than our moneys worth!”
Apr 1, 2008 by
Tm from Chatham, IL
Overall Rating: 8
Cleanliness:[7] •
Staff:[10] •
Location:[7]
“The room was small and smelled of mildew. Beds were uncomfortable and small. Bathroom was cramped and dark. But staff was very friendly and the pools were heated and large enough to accommodate large numbers of guests. Location was close enough to parks and attractions that it was convenient, but there are other accommodations closer to specific parks, if that's important.”
Mar 17, 2008 by
Andrea from Detroit, MI
Overall Rating: 9
Cleanliness:[6] •
Staff:[9] •
Location:[10]
“The lobby had tons of brochures to grab. The room only had a VHS player which was kind of lame. Our room was cleaned up every day we stayed there with fresh towels added as well. The beds were really uncomfortable. Overall, great experience.”
Feb 26, 2008 by
Natalie from Miami, FL
Overall Rating: 7
Cleanliness:[8] •
Staff:[9] •
Location:[6]
“The Seralago hotel is very simple. It is good if you only really use it for sleeping in. This hotel advertises that they have a free shuttle to Disney World however it is awful. The hotel shared it's shuttle with 3 other hotels and by the time it reached the Seralago there were no seats and often no standing room. They only offer 3 morning time departures to Disney World and 3 night time returns. Nothing else. Very inconvenient. Especially since most people staying at the hotel are there to visit Disney World. The hotel was clean and the staff was very friendly.”
Feb 26, 2008 by
Melody from Ashland, OH
Overall Rating: 8
Cleanliness:[7] •
Staff:[9] •
Location:[7]
“The hotel was good for the price we paid. We didn't spend a lot of time there as we were at Disney most of the day. It had a nice pool. We just wished there would have been a free/cheaper breakfast. We were completely satisfied with our stay!”
Feb 19, 2008 by
Marcy from Maryville, TN
Overall Rating: 8
Cleanliness:[8] •
Staff:[7] •
Location:[10]
“Hotel was confused, Manager quickly fixed problems and gave us a non-smoking room due to daughter's allergies. Placed by a bunch of partying road workers (they were there to stay a while, chairs outside and they hung outside a lot), was moved the next day to a very quiet area.”
Feb 19, 2008 by
Allison from Jacksonville, FL
Overall Rating: 6
Cleanliness:[6] •
Staff:[5] •
Location:[9]
“Noisy. Room only had VHS player- No one travels with VHS tapes. Need to put DVD players in the rooms.”
Jan 12, 2008 by
Rich from Roswell, GA
Overall Rating: 10
Cleanliness:[8] •
Staff:[9] •
Location:[10]
“This hotel was wonderful for the kids and myself. It was close to all the attractions and could walk to Old Town. The room was a had a worn look to it where everything on outside was given an update but not the room. However if you are just using it to sleep for a few hours it is a plus. We will be going back if the price is right!!”
Jan 6, 2008 by
Sherri M. from Buffalo, NY
Overall Rating: 3
Cleanliness:[5] •
Staff:[4] •
Location:[7]
“The hotel was affordable and in a convenient location. However, the hotel needs to be renovated. There was a terrible smell in the room from the mold, the mirrors and decorations were corroded, and the beds were quite uncomfortable. Housekeeping was good, but could only do so much with the hotel in its current state. Free shuttle service to WDW is nice, but the times are limited and not very convenient. The shuttle was also late departing from the park and left us stranded in the rain in the parking lot. I would suggest looking at other hotels in the area before choosing this one.”
Jan 5, 2008 by
Lori from Holiday, FL
Overall Rating: 2
Cleanliness:[2] •
Staff:[2] •
Location:[7]
“This hotel was not a 3 star hotel. We went to the main hotel and were given a room at the back in a small motel type of room. We had several roaches and informed the staff who did nothing, did not apologize and did not even acknowledge that we had made a complaint. I had to call the manager directly once we got home to make my complaint known and was then given a complementary room for the next time we visit, but I am not sure that we would go to that hotel again.”
Jan 2, 2008 by
Kevin from Buford, GA
Overall Rating: 9
Cleanliness:[10] •
Staff:[8] •
Location:[10]
“I would definitely recommend this hotel to anyone with kids going to Disney. Location is convenient and plenty of shopping/restaurants close by.”
Oct 30, 2007 by
Chet from New York, NY
Overall Rating: 9
Cleanliness:[9] •
Staff:[9] •
Location:[9]
“Very nice.”
Oct 11, 2007 by
Glenna from Atlanta
Overall Rating: 7
Cleanliness:[7] •
Staff:[10] •
Location:[8]
“This was a great hotel. The only thing to complain about was the hot tubs were not hot enough. Other than that, we were very pleased. I was concerned about using the free shuttle service, however, it was great, the shuttle ran all day long coning and going. So if you decided to sleep in, you still had a free ride to the Disney parks and the last shuttle picked up at 10:30 nightly, so we were able to see and experience all that Disney had to offer. It was by far one of the best vacations we've had. I will use Seralogo again and will highly recommend it to everyone. Great location and the breakfast bar were good to.”
Oct 11, 2007 by
Aidee from Austin, TX
Overall Rating: 5
Cleanliness:[4] •
Staff:[8] •
Location:[7]
“I saw the cleaning lady clean the room when I got back early one day & I noticed the bathtub wasnt cleaned because I left behind some hair there.”
Aug 3, 2007 by
Shannon from Vidalia, GA
Overall Rating: 1
Cleanliness:[5] •
Staff:[1] •
Location:[9]
“I would not ever stay in this hotel again.”
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