Gaylord Palms Resort

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User Reviews for Gaylord Palms Resort, Kissimmee

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Apr 19, 2008 by Tracy from Valparaiso, IN
Overall Rating: 7
Cleanliness:[9] • Staff:[8] • Location:[9]

• Atriums are lovely at dusk.
• Pool did not have enough lounge chairs, we had to sit on the concrete.

“This hotel is very convenient to Celebration or Disney. It's very large but attractive. While it has a convention center it's still family friendly. I had to pay an extra resort fee of $16.95 per day and $12.84 self parking per day on check out. So that added up to an extra $30 a day which I'm not pleased with.”

Apr 19, 2008 by Kimberly from Brandon, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• It was just as I saw on the Internet; so I was not disappointed.
• Meals a little pricey; but sort of expected.

“I loved the experience. It was my anniversary and my husband & I walked around in the nice cool atmosphere of the atrium cover. I really enjoyed myself it was great. Our room was very clean, which is very important to me.”

Apr 19, 2008 by Steve from Rosharon, TX
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Location, very nice decor, public spaces were great.
• 16.00 Per day resort fee + either 12.00 self parks or 18.00 valet park - all adds up.

“This hotel was a beautiful hotel, after arriving at the hotel I wished that I would have left some time on my busy schedule to simply lounge around the pool area. Unfortunately my schedule required me to by gone from the hotel from 8:00 am to around midnight everyday, which is why I was disappointed in the mandatory resort fee.”

Apr 18, 2008 by Jimbob from Palm City, FL
Overall Rating: 7
Cleanliness:[10] • Staff:[7] • Location:[9]

• The atrium was the best feature.
• They nickel and dime you for everything. View, extra $40; Parking, $20; Resort fee, $20.

“It was a nice hotel, but low on activities and they charged their guests a lot of extra fees (Parking, views, resort fee etc.) All in all, not worth the price.”

Apr 17, 2008 by Dan from Wyomin, MI
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[10]

• Kid Friendly, excellent location, beautiful place.
• Don't let them talk you in to upgrading. I did and I ended up with several fee's for parking etc., that I wouldn't of otherwise.

“Excellent stop in Orlando close to all the major attractions or the resort has enough to do to stay without leaving. My 7 year old every time we would approach the hotel in the car would refer to the hotel as Beauty.”

Apr 17, 2008 by Mike from Weston, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Magnificent.

“This Hotel is one of the finest in the area. Absolutely breath taking. Resort fee 15/night and parking 20/night. A bit disappointed that there are no free handicap parking spaces.”

Apr 17, 2008 by Joe from Coconut Creek, FL
Overall Rating: 7
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great features for children.
• Too many hidden costs.

“I loved staying at this hotel.”

Apr 16, 2008 by Margie from Kennesaw, GA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Fabulous service, pool.
• Surprise amenities fee.

“The atmosphere was great. The room spectacular. The amenities were excellent. We hated to leave!”

Apr 16, 2008 by Greg from New York, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Separate substantially sized pool areas for adults and children only is a plus for Orlando area.
• Convenient location but difficult signage to find hotel first time.

“The massive 4.5 acre indoor space complete with raised wooden walkways is a plus in in climate weather. The two separate outdoor pool areas for adults and children is a plus for those wanting to get away from the child oriented Disney crows. Front desk was pleasant when we arrived at 4 am due to delayed flights and give us immediate access to our room. Rooms were great, double sinks and glassed-in showers. Each room also has a computer for complementary use. Didn't appreciate the $15/day resort fee. Why don't they just increase the price of their rooms up front? $12/day parking was fee an annoyance as well. Overall a pleasant experience. I would definitely return.”

Apr 16, 2008 by Boris from Schenectady, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great dining.
• Nothing.

“Waldorf - W - Omni and the Gaylord palms are the worlds best hotels!”

Apr 15, 2008 by Donna from Norfolk, VA
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[8]

• The staff, from the valets, gardeners, waiters, housekeepers, were so friendly and helpful.
• There were quite a few areas blocked off for special events in the atrium.

“My experience at the Gaylord Palms was very positive. The staff (every one that I met) were so friendly and helpful. I was traveling with family that included young children under 4 years of age and they were treated like royalty by all the staff. I had such a wonderful experience that if I find myself in the Kissimmee area again I will try and book the Gaylord Palms.”

Apr 15, 2008 by Lisa from Tampa, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• In room internet.
• 11am check out and no server at family pool area.

“Outstanding customer service. Extremely clean. Housekeeping was very friendly and helpful. Room service was very good and prompt. Check in process was easy and the front desk went above and beyond to accommodate us. Great time at Gaylord Palms!”

Apr 15, 2008 by Donna from Coral Springs, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The atmosphere was wonderful! Very relaxing.
• Hard to find the room if not valet parking.

“I absolutely loved this hotel! It was beautiful and in a perfect location.”

Apr 15, 2008 by Nancy from Melbourne Beach, FL
Overall Rating: 6
Cleanliness:[6] • Staff:[6] • Location:[8]

• The lobby areas were beautiful.
• Given a poor view and room with dirty walls when better rooms were most certainly available.

“The hotel is beautiful in the public spaces. The pool was nice. My daughter enjoyed the waterslide; however, the hotel did not provide a lifeguard at the children's pool and there were some older boys rough housing a bit too much. My daughter was almost hit in the head with a football that should not have been allowed in the pool. In addition, later on the boys were going down the slide four at a time, which was an accident waiting to happen. My daughter could not use the slide while they were there. Our room was acceptable; however, the view was of the parking lot and there were plenty of rooms available with better views. The resort fee was $16.95 per day and parking was $12.84 per day, in addition to what we pay for the room. A parking fee is ridiculous for guests that are staying at the hotel, the hotel has vast amounts of land and they are across the street from a cow pasture. It is not like you are in a big city with limited parking. It is just another fee. Our stay was ok.”

Apr 14, 2008 by Nathan from Frederick, MD
Overall Rating: 8
Cleanliness:[10] • Staff:[10] • Location:[10]

• The kids' pool was amazing.
• Paying 12/day for parking.

“Excellent lodging. Very cool decor. (That's an understatement, actually.) Staff was excellent; food was good, drinks were reasonable.”

Apr 14, 2008 by Ron &. from Lithia Springs, GA
Overall Rating: 2
Cleanliness:[8] • Staff:[9] • Location:[2]

• Not a whole lot.
• The pool was closed, water turned off from noon till 330, construction, terrible.

“I was very disappointed with this hotel. We were there for 6 days, thankfully, we spent most of our time at Disney World. The pool was closed; the water was turned off at 1130 to 330. We were awakened in the morning to the sound of saws and hammering.”

Apr 14, 2008 by Gary from Cumming, GA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Pool was great.
• Room view.

“Great resort hotel, with great amenities.”

Apr 14, 2008 by Jenn from Grand Blanc, MI
Overall Rating: 6
Cleanliness:[10] • Staff:[10] • Location:[3]

• Atmosphere.
• Resort fee.

“Great if you do not mind drive depends what you are in town for we should have stayed at the airport.”

Apr 13, 2008 by T. S. from Atlanta, GA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• This hotel put us into the Presidential Suite. What an awesome experience. My daughter felt like a princess and my wife a queen.
• They charge for parking. Always a negative in my book.

“The hotel is beautiful, the service is friendly, the pool is heated and it's close to the parks. An awesome family hotel even though they concentrate on conventions. We will be back.”

Apr 11, 2008 by Candi from Evans, GA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Beautiful interior and great pool for kids that is heated.
• Had a lot of resort like fees.

“Very nice would like to stay again.”

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Amenities at Gaylord Palms Resort, Kissimmee

24 Hour Security 24-hour front desk 24-hour room service Air Conditioned Airline Desk Alarm Clock Audio Visual Equipment Baby Sitting Balcony Bar Barber Shop Bath Tub Beauty Salon Boutiques Brailled Elevators Bus Parking Business Center CD Player Cable TV Car Rental Desk Cellular Telephone Rental City View Coffeemaker Color TV Computer in Room Concierge Desk Conference Facilities Connecting Rooms Copy Service Cordless Telephone Cribs Available Data Port Desk Lamp Driving Range Easel Elevators Express Check Out FAX Family Plan-Children Allowed Fire Alarm with Light Free Newspaper Free Parking Free Transportation Full Breakfast Game Room Gift Shop Golf Grab Bars in Bathrooms Hairdryer In Room Handicap Facilities Health Club Heated Guest Rooms Heated Pool Ice Machine In Room Movies International Direct Dial

Internet Access Iron Ironing Board King Bed Knock Light (Hearing Impaired) Laundry Service Laundry/Valet Lounge Maid Service Meeting Suite Meeting facilities Miniature Golf Modem Jack Modem in Room Multilingual Night Club Non-Smoking Room Nursery for Children Outdoor Parking Outdoor Pool Outlet Adapters Overhead Projector Parking Phone Service Phone with data port Poolside Snackbar Projector Putting Green Queen Bed Radio Ramp Access to Buildings Recreational Vehicle Parking Refrigerator Restaurant Rollaway Beds Safe Deposit Box Sauna Shower Single Bed Sitting Area Smoke Detectors Smoking Spa Sprinklers In Rooms Suite TDD Telephone Machine TV Remote Control Telephone Temperature Control Toilet Truck Parking Turndown Service Valet Parking Vending Machines Wakeup Service