Embassy Suites Hotel Jacksonville-Baymeadows

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User Reviews for Embassy Suites Hotel Jacksonville-Baymeadows, Jacksonville

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Jul 4, 2009 by Seth from Columbia, SC
Overall Rating: 1
Cleanliness:[1] • Staff:[2] • Location:[3]

• A major disappointment!

“Nasty odor in lobby! Maybe coming from water in fountains. Failed to call me twice for wake up calls roaches in room no service for two days, had to call front desk for towel service. Couldn't get on-site restaurant to answer phone to order room service, called front desk and they tried to patch through no answer even called using my cell phone and called outside line no answer. Breakfast times needs to start to be served by 06:00 am. We had to leave day before breakfast was being served. $15 a day for internet charge!”

Jul 4, 2009 by Seth from Columbia, SC
Overall Rating: 1
Cleanliness:[1] • Staff:[2] • Location:[3]

• A major disappointment!

“Nasty odor in lobby! Maybe coming from water in fountains. Failed to call me twice for wake up calls roaches in room no service for two days, had to call front desk for towel service. Couldn't get on-site restaurant to answer phone to order room service, called front desk and they tried to patch through no answer even called using my cell phone and called outside line no answer. Breakfast times needs to start to be served by 06:00 am. We had to leave day before breakfast was being served. $15 a day for internet charge!”

Apr 16, 2009 by William from Albany,GA
Overall Rating: 9

• 2 room suite, indoor landscaping, cook to order breakfast.

“Hotel was fine but some of the fixtures in the bathroom were dated.”

Jul 2, 2008 by James from Atlanta, GA
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[7]

• It had all the things I needed and wanted. I loved my room!
• I wish the internet was free. Other than that it was great!

“Great place for work or play. I would highly recommend Embassy Suites to all. I LOVE this hotel chain!”

Mar 27, 2008 by Clint from Mobile, AL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Friendly and helpful staff. Great in house restaurant.
• Weekday breakfast layout. Made for long lines.

“The stay was great and will book again on my next visit. Staff was friendly and helpful upon every request.”

Mar 21, 2008 by Robert from Punta Gorda, FL
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[7]

• Breakfast and atrium.
• Construction still going on.

“Air-conditioning cover in bath was falling off. Door to bath was delaminating and literally falling to bits. Very quiet in the side corridor away from the atrium.”

Sep 26, 2007 by Nicole from Jacksonville, FL
Overall Rating: 9
Cleanliness:[10] • Staff:[8] • Location:[7]

• It was very clean a spacious made me fell like I was at home and not full of germs.
• The hotel staff wasnt very friendly.

“This was a very pleasant hotel very clean I was very comfortable the staff wasnt all that great no smiles on there face and not very friendly the restaurant staff was better the check in clerk an room service guy.”

Aug 15, 2007 by Virginia from North Port, FL
Overall Rating: 2
Cleanliness:[10] • Staff:[10] • Location:[10]

• The atrium is beautiful.
• Construction noise unbearable; pool area towels on floor and glasses all over; jumping in pool which was not monitored.

“Construction noise unbearable, we were on third floor and construction over us on 4th; called desk several times to move me - could not. Swimming pool needs monitoring and cleaning: towels all over the chairs and floor and glasses from the free drinks all over the pool area; should not allow drinks in the pool; kids jumping in and out of pool; about 25 young boys jumping in and out and horse playing in pool; finally at 9 p.m. they left.”

Aug 12, 2007 by Jill from Marblehead, MA
Overall Rating: 7
Cleanliness:[6] • Staff:[8] • Location:[7]

• Newspaper delivered to the room in the morning.
• The renovations ongoing in this hotel make staying there unpleasant.

“The hotel has been undergoing renovations for a very long time. I stayed there months ago and expected the renovations to be complete. They were not and one had to share the elevators with workers who had equipment with them. In addition, the elevators had plywood walls. Another guest commented to me that such was very unsafe. In addition, the restaurant had few selections and was much too expensive for a hotel of this nature.”

May 17, 2007 by Christine from Glen Allen, VA
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[8]

• Excellent desk staff and complimentary breakfast.
• Common areas very load due to high atrium.

“Overall, a very good hotel. The desk staff were especially attentive. The room was clean and roomy.”

Mar 28, 2007 by Tameka from Jacksonville, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• I liked the fact that they had room service. The staff was so nice and helpful. I loved the indoor pool and the hotel was clean.
• I loved the hotel.

“My hotel stay was perfect. I think they pride in their hotel. I would love to stay there often it was like a home away from home.”

Sep 9, 2006&nbs

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