Suburban Hotel Baymeadows

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User Reviews for Suburban Hotel Baymeadows, Jacksonville

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Jun 8, 2009 by Sandra from Welaka,FL
Overall Rating: 6

• Friendly staff and convenient location.
• No counters; 1 tiny above-the-basin mirror.

“I would not recommend this hotel to others.”

Mar 9, 2009 by Mike from Lakeland,FL
Overall Rating: 1

• Convenient location.
• Plumbing, maid service, front desk service, the electricity.

“ The bathtub kept dripping and wouldn't drain unless you held a lever down, so it slowly kept filling up. The toilet started running around midnight and quickly flooded the bathroom. The maid did not even enter our room. No maid service at all was provided despite the sign on the door, "Maid Service Requested". No clean sheets, no clean towels, the trash was overflowing. We moved to another room, but it was a smoking room and stunk really bad. Some of the lights wouldn't turn on, which was ok because by now it was 1:00 a.m. and I just wanted to sleep, but then other lights would come on and off of their own accord throughout the night waking us up each time. The next morning as I checked out, the lady at the front desk asked what happened to our first room because when the maid opened the door, water flooded out at her. Apparently maintenance had not been notified about the plumbing problem. The stairs in the hotel were rusty. Parts of the hotel had a weird funky rotten egg smell. The parking garage had chunks of concrete missing here and there. The parking garage ramp is so steep that I don't think a car with a small engine could make it up. You almost need a Land Rover. It was like a 45 degree incline, and there was one lane to go up and down, so when you went up, a light came on the higher levels stating that you were using the ramp, so they would know not to turn the blind corners and go down towards you. It was probably a very cool hotel in the mid sixties. ”

Feb 23, 2009 by Neen from Crawfordville,FL
Overall Rating: 4

• Directions were Bay St., there were many Bay St. in this area, confusing.

“Bring your own pillow, a must. watch out for several streets called Bay before the one that you actually want. Elevator not correctly marked and located in an inconvenient location.”

Sep 10, 2008 by Warren K. from Marietta, GA
Overall Rating: 8
Cleanliness:[10] • Staff:[9] • Location:[9]

• Great room layout. Nice comfortable bed. Very informative staff.
• Room reeked of cigarette smoke, to a point that very difficult to breath. Had to run AC with doors open to clear the air.

“Hotel was located close to where I needed to be for my purpose to Jacksonville, with plenty of parking, spacious room, very relaxing bed, and extra-friendly staff. Although I did not require an elevator to access my room, it would be a welcomed convenience for others less mobile or with small children to more readily access rooms on the second and third floors. Only real negative was the stench of cigarette smoke so heavily that breathing normal was somewhat difficult.”

Sep 8, 2008 by Sandra from Welaka, FL
Overall Rating: 5
Cleanliness:[8] • Staff:[10] • Location:[10]

• The desk clerk was friendly.
• No ice machine; no ice in fridge; no counter space; no mirrors; no closet.

“I would not recommend this hotel to anybody.”

Sep 2, 2008 by Emily from Tallahassee, FL
Overall Rating: 5
Cleanliness:[5] • Staff:[9] • Location:[5]

• Cheap.
• Small and a bit old. Had a funny smell.

“We had not expected something great for 1-star, but were a bit disappointed with the condition of the room. The hotel looks okay from the outside, but that is about it. We would not stay there again (especially with the kids).”

Aug 25, 2008 by Sandra from Welaka, FL
Overall Rating: 4
Cleanliness:[10] • Staff:[10] • Location:[10]

• There was an elevator.
• Only mirror was over the pedestal sink; zero counter space; no ironing board, iron or actual closet, just a rod and shelf.

“I would not recommend this hotel to others.”

Jul 29, 2008 by Lola A. from Orange Park, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• It was nice and cozy, everything needed to have a nice relaxing time.
• There is nothing bad to say.

“We had all of the comforts of home! Had no need to go anywhere else.”

Jul 10, 2008 by Travis from St. Johns, FL
Overall Rating: 1
Cleanliness:[2] • Staff:[1] • Location:[3]

• It was cheap.
• It was disgusting.

“The hotel was cheap. It wasn't clean. Staff was rude.”

Dec 3, 2007 by Gary from Cocoa Beach, FL
Overall Rating: 3
Cleanliness:[2] • Staff:[9] • Location:[6]

• Nothing.
• i was put in a non smoking that smelled of smoke.

“It was worth about what I paid per night.”

Jul 27, 2007 by Ginny from Clearwater, FL
Overall Rating: 7
Cleanliness:[6] • Staff:[7] • Location:[7]

• After arguing a bit about the smoking room was assigned one and only 1 dbl. Associate and I did receive upgrades upon arrival.

“Very mediocre, always filled up (probably because of price) - some were of the scary looking types. Very difficult to find parking, only one elevator.”

May 16, 2007 by Todd from Farmington, NM
Overall Rating: 1
Cleanliness:[1] • Staff:[10] • Location:[8]

• The employees were very friendly and courteous.
• The place was dirty and old.

“Dirty and old.”

May 15, 2007 by Emilie from Lincoln, NE
Overall Rating: 9
Cleanliness:[8] • Staff:[10] • Location:[8]

• Staff was very kind and helpful.
• Hotel was a bit hard to get.

“Our experience was a good one largely due to the staff. We had business and did not spend a great deal of time in the room except to get ready in the morning and wind down in the evening. It was not plush but it was just what we needed. It was located in the middle of all we needed to due, from the airport to St Augustine.”

Sep 28, 2006 by Rashida G. from Chicago, IL
Overall Rating: 3
Cleanliness:[2] • Staff:[2] • Location:[6]

• Free wireless internet.
• Poor housekeeping.

“Housekeeping was supposed to come once per week. I was not told which day to expect them. They lied and said that they cleaned my room when they clearly did not.”

Feb 12, 2006 by Carol from Holiday, FL
Overall Rating: 2
Cleanliness:[9] • Staff:[6] • Location:[4]

• It was clean.
• The bathroom sink wouldn't drain and the toilet ran 24/7 and there were no blankets on the beds or in the room.

“The hotel was clean and the bed was comfortable. They have no ice maker, but the TV worked.”

Jan 5, 2006 by Virginia from Old Fort, NC
Overall Rating: 2
Cleanliness:[2] • Staff:[2] • Location:[4]

• Nothing.
• Had roaches, dust covered the furniture.

“This hotel should be taken off your list of "quality hotels. We were in FL and I understand because of the climate, roaches are a big problem, but this hotel was infested. We saw at least seven roaches during our one night stay. Also, the room was not clean to standard. A layer of dust covered the furniture and a towel was in the bathroom sink when we entered. In addition, the towels were very thin and of a cheap quality. The management was awful. When we arrived at 4:00 in the afternoon, the office was closed! We had to hunt down the security staff to be let into the room. On the day we left, 8:00 the next morning, the office, again, was closed. Another complaint I have is that an enormous amount of trash, not all of it in bags, was piled in common access areas to the rooms.”

Dec 15, 2005 by Donald from Ramseur, NC
Overall Rating: 7
Cleanliness:[6] • Staff:[6] • Location:[8]

• Was able to take our small dog in the room with no fee, usually a $24 non refundable fee but they made an exception.
• Rooms very small.

“Rooms are small but have stove, microwave, small fridge, cookware, dishes and silverware for approx. 2 people.”

Dec 7, 2005 by Jeff from Blue Ridge, VA
Overall Rating: 3
Cleanliness:[5] • Staff:[3] • Location:[8]

• It had a room available at a very busy time.
• Staff was very disorganized.

“The staff was very disorganized and unhelpful. There were multiple people trying to check in at the same time, and there apparently were no clean rooms by 4:30 pm, so we all ended up waiting approximately one hour while rooms were cleaned. No one received the room that they had reserved Queen bed in non smoking, and one gentleman was hassled because he acknowledged that he had a pet, even though the hotel posted that they were pet friendly.”

Dec 7, 2005 by Dennis from Tequesta, FL
Overall Rating: 1
Cleanliness:[1] • Staff:[3] • Location:[4]

• Nothing.
• Did not stay. Would rather have lost money than to stay.

“Worst hotel experience I have ever had. The dirtiest run down rooms I have ever seen. Left as soon as we saw rooms. Chose not to stay and accepted the monetary loss. ”

Apr 30, 2005 by Annette
Overall Rating: 5

• The room was very small. The shower was not enclosed with glass. Water ran along the floor.

“I would recommend these accommodations.”

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