Holiday Inn Main Gate West [Kissimmee, FL]- Hotel Reviews - MyTravelGuide.com


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Holiday Inn Main Gate West 2-star

7601 Black Lake Road, Kissimmee, FL

Experience a memorable vacation at the Holiday Inn® Maingate West where you'll enjoy excellent accommodations and an attentive staff caters to your every need.[more]

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User Reviews for Holiday Inn Main Gate West, Kissimmee

Average User Rating: 5.5
Overall user rating
Cleanliness:[6.5] • Staff:[6.5] • Location:[7.0]
Based on 17 user ratings

Jan 26, 2008 by Helen from 20910
Overall Rating: 7 Overall user rating
Cleanliness:[9] • Staff:[8] • Location:[8]

  • 42 inch plasma TV and relaxing park area.
  • Although the staff was friendly there seems to be a shortage of personnel.

“The motel was clean and the staff quite friendly. They seem to have remodeled the place recently as the room had a 42 inch plasma TV and fairly new furnishings. The motel has a business center with internet connection and a rather attractive lobby. Outside there is a shaded park like area with benches good for afternoon reading. All in all a pleasant stay.”

Nov 22, 2007 by Harry from Pensacola, FL
Overall Rating: 1 Overall user rating
Cleanliness:[1] • Staff:[1] • Location:[1]

  • It was somewhere to shower and sleep at best!
  • The staff, room and contents!

“When I checked in to the hotel I expected a king and two bunk beds in a kids suite. What I got was a full bed, three beds in the kids suite! My kids had no room to move in their suite and the full bed was difficult to sleep in with my wife. We have a king at home, thats why we wanted a king on vacation!”

Jun 29, 2007 by Kristen from Wakefield, RI
Overall Rating: 7 Overall user rating
Cleanliness:[8] • Staff:[7] • Location:[7]

  • The hotel lobby was attractive and the employees were pleasant.
  • Pool bar was not open and had issues with room locks and toilet.

“It was okay - had a few problems with the room door lock and the bathroom door lock (kept getting stuck in bathroom. Room smelled musty for 1st day or so - staff was great!”

Mar 20, 2007 by Jordan from Brandon, FL
Overall Rating: 7 Overall user rating
Cleanliness:[8] • Staff:[9] • Location:[7]

  • Check in and check out customer service personnel very nice and helpful.
  • Old sheets with holes in them, three tissues in box, no TV guide, no shower cap.

“Hotel was ok, did not stay long enough to use facilities, was located close to Disney, but not marked well to see from the road in the daylight, need to put names of all streets for access.”

Jun 11, 2006 by Les from Orange Park, FL
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[9]

  • Close to the interstate and in a good location.
  • They were doing construction during my visit.

“Great place to stay while in Orlando and I would stay here with my family anytime.”

Apr 3, 2006 by Nicole from Matthews, NC
Overall Rating: 1 Overall user rating
Cleanliness:[1] • Staff:[1] • Location:[1]

  • Beds were old, towels falling apart and poor customer service.

“This hotel is old and needs a lot of remodeling to make it enjoyable. They need to focus on customer service so people will come back”

Mar 28, 2006 by Julie from Athens, TN
Overall Rating: 2 Overall user rating
Cleanliness:[2] • Staff:[2] • Location:[6]

  • Good location to Disneyworld.
  • Very, very dirty.

“We got there and had to wait an hour because the room they reserved for us was nasty, the new one they got us was nasty too, mold in the bathroom, stains in the carpet, just gross all around.”

Mar 27, 2006 by Heather from Moline, IL
Overall Rating: 8 Overall user rating
Cleanliness:[8] • Staff:[8] • Location:[5]

  • Pool was dirty!

“Standard rooms. Nice people. Ok location. Pool was dirty. Bad shuttle service, they need more shuttles running to the parks more often.”

Amenities at Holiday Inn Main Gate West, Kissimmee

  • 24 Hour Front Desk
  • AM/FM Alarm Clock
  • Adjoining Rooms
  • Air Conditioned
  • Audio Visual Equipment
  • Babysitting/Child Services
  • Bar/Lounge
  • Barber/Beauty Shop
  • Beach
  • Beach View
  • Breakfast
  • Bus Parking
  • Business Center
  • Car Rental Desk
  • Casino
  • Coffee Maker in Room
  • Computer Rental
  • Concierge
  • Concierge Desk
  • Conference Facilities
  • Connecting Rooms
  • Copy Service
  • Courtesy Car
  • Efficiency
  • Elevators
  • Express Checkout
  • Fishing
  • Fitness Center or Spa
  • Free Airport Shuttle
  • Free Newspaper
  • Free Parking
  • Game Room
  • Gift Shop
  • Golf
  • Golf Course View
  • Guest Laundromat
  • Hairdryers Available
  • Handicapped Rooms/Facilities
  • Ice Machine
  • Indoor Tennis
  • Iron
  • Ironing Board
  • Kitchenette
  • Laundry Service
  • Meeting/Banquet Facilities
  • Microwave
  • Mini Bar
  • Modem Lines in Room
  • Modem in Room
  • No Smoking Rooms/Facilities
  • Outdoor Pool
  • Outdoor Tennis
  • Over Sized Rooms
  • Overhead Projector
  • Parking
  • Pets Allowed
  • Pool
  • Pool View
  • Recreational Vehicle Parking
  • Refrigerator
  • Restaurant
  • Room Service
  • Safe
  • Safe Deposit Box
  • Security
  • Shops/Commercial Services
  • Sitting Area
  • Skiing
  • TV Remote Control
  • Television with Cable
  • Tennis
  • Truck Parking
  • VIP Rooms/Services
  • Vending Machines
  • Wake-up Service
  • Wheel Chair Access
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