InterContinental Cleveland

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User Reviews for InterContinental Cleveland, Cleveland

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Jul 2, 2008 by Jeff from Millersville, PA
Overall Rating: 4
Cleanliness:[4] • Staff:[3] • Location:[3]

• The lobby was beautiful and our room had a nice view.
• The room service/maids were not good at all and did not make you feel well serviced/special.

“I would not recommend it for anyone other than a business traveler to the Cleveland Clinic who is doing it to save a trip. The room service and maid were poor, the whole area was under construction and the concierge did not even know where a local drug store was. Overpriced for what you get.”

Jun 2, 2008 by Tina from Maumee, OH
Overall Rating: 8
Cleanliness:[9] • Staff:[4] • Location:[5]

• This hotel was really nice for the price.
• The room service staff who took our order was very rude.

“This hotel was really nice for the price.”

May 28, 2008 by Anon from Strongsville, OH

Cleanliness:[9] • Staff:[3] • Location:[3]

• The hotel is beautiful inside and the rooms are great.
• Unhelpful staff.

“We stayed at the hotel while we were attending a concert in Cleveland. We contacted the hotel staff, when we had difficulty arranging a cab ride back. They were not helpful at all and could not arrange anyway for us to get back. I also contacted them to find some restaurants (other than theirs) to dine in and I did not receive any options. I was disappointed in the lack of effort to help their guests enjoy their stay in Cleveland.”

May 28, 2008 by Wendy from Mason, OH
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[6]

• Comfortable clean rooms.
• Staff not always attentive - valet left car running in lot and no one asked for my ticket or ID.

“Too far away from the entertainment district but lovely!”

Nov 5, 2007 by Gary from Angola, IN
Overall Rating: 6
Cleanliness:[9] • Staff:[8] • Location:[10]

• Totally attached to Cleveland where I had an appointment and very nice. Big money so it should have been!
• You still had to pay $10 for Wi-Fi and $24 for mandatory valet parking!

“Best location for early appointments at the famed Cleveland clinic but very expensive. Rooms have everything you can imagine. There is no smoking anywhere in or outside of the hotel and a $500 fine for doing so. You had to pay an additional $10 for internet service and a mandatory $24

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