InterContinental Hotel and Conference Center Cleveland

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User Reviews for InterContinental Hotel and Conference Center Cleveland, Cleveland

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Nov 5, 2007 by Gary from Angola, IN
Overall Rating: 6
Cleanliness:[9] • Staff:[8] • Location:[10]

• Totally attached to Cleveland where I had an appointment and very nice. Big money so it should have been!
• You still had to pay $10 for Wi-Fi and $24 for mandatory valet parking!

“Best location for early appointments at the famed Cleveland clinic but very expensive. Rooms have everything you can imagine. There is no smoking anywhere in or outside of the hotel and a $500 fine for doing so. You had to pay an additional $10 for internet service and a mandatory $24 for valet parking. All that aside the hotel rooms are awesome with all the 4-5 star amenities you can imagine. Including his and her robes. Very nice, very convenient.”

Aug 15, 2007 by Gary from Pataskala, OH
Overall Rating: 9
Cleanliness:[8] • Staff:[10] • Location:[7]

• The staff was very helpful.
• They did not provide any courtesy transportation.

“Nice hotel, easy to get to. Very helpful staff. They did not have any courtesy transportation. This hotel was not real convenient to activities on the lake shore. (Browns games)”

Jan 2, 2007 by BJ from FL
Overall Rating: 8
Cleanliness:[8] • Staff:[10] • Location:[10]

• Staff were exceptionally friendly convenient to the clinic.
• Charge for local calls Internet connection charge per day. Hall rugs soiled.

“The staff was excellent. However the hallway carpeting could stand a deep cleaning and the rooms, which are very small, are edging toward a worn look. Location is very convenient to the clinic. Beds were comfortable. However! Extremely irritating that the business center requires a credit card for computer/printer use. Only one restaurant in the hotel was open.”

2 of 2 people found this review helpful.

Mar 9, 2006 by Jeannette from Burlington Vt
Overall Rating: 8
Cleanliness:[10] • Staff:[8] • Location:[10]

• Very convenient for patients of the Cleveland clinic.
• Initial Greeting upon registering at the hotel was not very friendly, attitude was cold and unfriendly.

“We felt as if we had downgraded upon entering the lobby of the hotel as the initial welcome was not very hospitable, very cold and business like. No friendly welcome. The service staff, bell hop, cleaning, room service though were very friendly. Front desk needs improvement.”

1 of 2 people found this review helpful.

Jul 2, 2005 by Patricia from Ellisville, MO
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• The staff members were all quite friendly and helpful. We were greeted everytime we passed a staff member.
• My husband dislikes always having to use the valet to get to his car.

“The Inter-Continental is a beautiful hotel with well decorated rooms, comfortable beds, and a helpful, friendly staff. We enjoyed receiving the Cleveland Plain Dealer every morning and had delicious, well priced breakfasts in the cafe.”

1 of 1 people found this review helpful.

Oct 6, 2004 by Dennis T. from Temperance
Overall Rating: 10

“Super clean, great staff.”

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Amenities at InterContinental Hotel and Conference Center Cleveland, Cleveland

24 Hour Front Desk 24 Hour Room Service AM/FM Alarm Clock ATM/Cash Machine Air Conditioned Americans with Disabilities ACT ADA Compliant Bar/Lounge Bath Tub Bathroom Telephone Bidet Breakfast Buffet Business Center CD Player Cellular Telephone Rental City Center Coffee Maker in Room Concierge Desk Connecting Rooms Copy Service Currency Exchange DVD Player Desk with lamp Email Service Executive Level Exercise Gym FAX Fire Alarm with Light Free Newspaper Gift Shop Golf Guest Laundromat Hairdryers Available High Speed Internet Access

Ice Machine In Room Movies Internet Access Iron Laundry/Valet Services Lounge Mini Bar Modem Lines in Room Multilingual News Stand Outdoor Tennis Parking Phone with speaker Porters Public Address System Radio Refrigerator Restaurant Room Service Safe Safe Deposit Box Satellite TV Sauna Secretarial Service Security Sprinklers In Rooms TV Remote Control Television with Cable Turndown Service VCR Valet Parking Video Checkout Wake-up Service