InterContinental Suites Hotel Cleveland

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User Reviews for InterContinental Suites Hotel Cleveland, Cleveland

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Sep 30, 2009 by Charles from Cincinnati,OH
Overall Rating: 10

• The suites were pure comfy and comfortable.
• Nothing bad to say at all.

“The stay made you feel comfortable and someone special.”

Sep 22, 2009 by Maria from Clevland,OH
Overall Rating: 4

• Location.
• Cleaning habit.

“I would stay there for that price. It wasn't as comfortable as I expected and its not 4 stars. I should have asked for a refund due to the cleanness of the toilet and tub alone.”

Sep 17, 2009 by Geri from Mount Prospect,IL
Overall Rating: 3

• The bed was comfortable and the room was a good size.
• The ceiling leaked all night long, could not sleep. Free shuttle should be available on the week ends till at least 12 am.

“It was okay for the price.”

Aug 18, 2009 by Jim from Birmingham,MI
Overall Rating: 4

• Did not live up to star rating.

“Front desk people in the wrong line of work.”

Apr 23, 2009 by Mick from Defiance,OH
Overall Rating: 10

• Location, and attractiveness.
• Nothing
  I didn't like.

“I would stay at this hotel again and again. The rooms were nice, clean and comfortable.”

Apr 2, 2009 by Karen from Gahanna,OH
Overall Rating: 8

• Extremely clean, large well designed rooms, pleasant valets and good rates.
• Check in staff was abrupt though not actively rude. To be fair, all other staff very professional.

“Highly recommend - safe in a fairly unsafe area, excellent value and well run.”

Apr 1, 2009 by Jan from Somers,CT
Overall Rating: 9

• Staff was friendly and helpful. Accommodations were very comfortable.

“The suite provided everything we needed. The staff was courteous and the accommodations were very comfortable.”

Sep 5, 2008 by Gary from Stow, OH
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[6]

• Very nice.
• Location.

“Great hotel you have to go through an ugly neighborhood to get to it but it is very clean staff was very friendly. The room was great comfy bed and great price! I will stay here again when back in Cleveland.”

Sep 4, 2008 by Ravi from Aurora, IL
Overall Rating: 6
Cleanliness:[7] • Staff:[3] • Location:[2]

• Size of the room.
• Location was bad, construction all over, transport not available.

“If you want to stay in the heart of Downtown this is not the place. Location was bad as there was construction all over and it was very difficult to get transportation from here.”

Sep 4, 2008 by
Overall Rating: 1

• Location was horrendous, room was tiny, no self-parking.

“The hotel's location was not downtown or even close to it which was very disappointing. The rooms were tiny and not suites, rooms at Comfort Inns or Super 8s were much bigger. There was no self-parking either, only valet, which we weren't happy with.”

Sep 4, 2008 by Tom from Lackawanna, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• We asked 3 std. rooms; they had 2 mini-suites and 1 std.; Thank you.
• Can't think of a thing.

“This hotel was a smooth running ship; so smooth that I thought they were at 10% occupancy, but the front desk told me that they were at 100%. Our bathroom was the biggest bathroom I ever saw in a hotel (actually 2 rooms). The courtesy van, used for hospital and museum shuttles, voluntarily drove us to the 'Little Italy' section of Cleveland (WOW! That's service). And to top of it the hotel was located in the best area to be in (University Circle - the cultural heart of Cleveland). And to make you really envious The Blue Angels jet team was practicing directly overhead for a Labor Day Show.”

Sep 3, 2008 by Nasser from Cambridge, MA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• 4 stars.
• Nothing.

“Because my travel plans were delayed I arrived late at the hotel and all the rooms were booked. They put me in their largest suite for the night.”

Sep 3, 2008 by Paul from Binghamton, NY
Overall Rating: 6
Cleanliness:[10] • Staff:[10] • Location:[1]

• Clean.
• Only for clinic customers.

“It was clean, staff was nice. But don't stay here unless you are there on business or visiting the clinic. It is not near any of the attractions. Not a neighborhood I would want to visit on vacation. There is a Police Station across the street.”

Sep 2, 2008 by Sue from Marysville, OH
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very spacious and pleasant.
• Nothing I disliked.

“Very cozy and clean and convenient as my husband is a patient at the Clinic in Cleveland.”

Sep 2, 2008 by Ron from Apple Valley, MN
Overall Rating: 6
Cleanliness:[7] • Staff:[9] • Location:[1]

• All suites.
• Location. Cleveland Clinic. Seemed like a hospital - smelled like a hospital. My perception.

“If you have a need to stay at the Cleveland Clinic - this is a comfortable suite hotel with amenities you are looking for (meals, bar, business center). If you are looking to be downtown, you are a $20 cab away.”

Aug 27, 2008 by Chunwei C. from Brighton, MA
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[6]

• The hotel is business suit oriented.
• Far away.

“A decent hotel though.”

Aug 22, 2008 by Trevor from Red Deer, AB CA
Overall Rating: 7
Cleanliness:[8] • Staff:[7] • Location:[4]

• The room was very nice.
• The area was not nice and the parking was terrible.

“The hotel is nice but is located beside the hospital in a rougher neighborhood.”

Aug 13, 2008 by James from Indianapolis, IN
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Concierge service and helpfulness.
• Room size; not conducive for business travel or working in room.

“Overall worth the monies.”

Aug 9, 2008 by Vernon from Spring, TX
Overall Rating: 8
Cleanliness:[8] • Staff:[10] • Location:[5]

• Crisp and clean.
• Construction.

“Good clean and efficient hotel currently, but the road construction around it hampers access.”

Jul 31, 2008 by James from Powell, TN
Overall Rating: 7
Cleanliness:[8] • Staff:[10] • Location:[3]

• Friendliness of staff.
• Construction and room showed age.

“The area around hotel was less than desirable and felt somewhat unsafe. The rooms were nice and clean, but showing age. Soiled carpet, wallpaper showing wear. All of hotel guest books in room all pages had been torn out except room service menu.”

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Amenities at InterContinental Suites Hotel Cleveland, Cleveland

24 Hour Front Desk 24 Hour Room Service AM/FM Alarm Clock ATM/Cash Machine Air Conditioned Americans with Disabilities ACT ADA Compliant Babysitting/Child Services Bar/Lounge Bath Tub Bathroom Telephone City Center Coffee Maker in Room Concierge Desk Connecting Rooms Copy Service Currency Exchange Desk with lamp Email Service Exercise Gym FAX Fire Alarm with Light Free Newspaper Gift Shop Golf Hairdryers Available High Speed Internet Access Ice Machine In Room Movies

Internet Access Iron Kitchenette Laundry/Valet Services Lounge Modem Lines in Room Multilingual News Stand Outdoor Tennis Parking Phone with speaker Porters Public Address System Radio Refrigerator Restaurant Room Service Safe Safe Deposit Box Satellite TV Security Sprinklers In Rooms TV Remote Control Television with Cable Turndown Service Valet Parking Video Checkout Wake-up Service

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