Embassy Suites Hotel Charleston [Charleston, WV]- Hotel Reviews - MyTravelGuide.com


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Embassy Suites Hotel Charleston 3-star

300 Court St, Charleston, WV

The Embassy Suites Hotel is Charleston's Premier Hotel for Business and Leisure travel. Featuring a nine-story lush green sky lit atrium complete with waterfalls and babbling brooks.[more]

  • Amenity Highlights — Fitness Center or Spa, Coffee Maker in Room, Hairdryers Available, Laundry/Valet Services, Meeting/Banquet Facilities
  • Average User Rating: 9.0 [rate it]
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User Reviews for Embassy Suites Hotel Charleston, Charleston

Average User Rating: 9.0
Overall user rating
Cleanliness:[9.0] • Staff:[9.0] • Location:[9.5]
Based on 103 user ratings

Sep 16, 2009 by Jo from Zebulon,GA
Overall Rating: 10 Overall user rating

  • The staff was wonderful as was the accommodations.
  • I did not like the parking arrangements, did not feel that it was safe

“Everything at Embassy Suites was "wonderful" we could not have asked for anything better. Separate living area from the sleeping area is fantastic when visiting with family. Would I like to stay here again? Yes. The atmosphere of the hotel is great.”

Aug 27, 2009 by Joe from Dublin,OH
Overall Rating: 10 Overall user rating

  • The breakfast was fantastic.
  • The parking was a little difficult.

“The hotel was great. I have no real complaints. The breakfast was fantastic.”

Aug 25, 2009 by mimi from Cincinnati,OH
Overall Rating: 9 Overall user rating

  • spacious good beds clean
  • parking was difficult

“This was an excellent hotel. Clean rooms with good beds and easy check in check out. Parking can be a challenge but hotel has a lot on the side.”

Jul 10, 2009 by David from Petersburg,VA
Overall Rating: 10 Overall user rating

  • Nice room.
  • Bed was not especially comfortable.

“The hotel was in an excellent location. The decor and parking was good, The room was an excellent value for the amount paid. Easy check-in.”

Jul 3, 2009 by Joelene from Salt Lake City,UT
Overall Rating: 7 Overall user rating

  • Location, spacious room and good breakfast included in the price.

“One very important and unpleasant experience was the smoking room. They did not have any non-smoking rooms left. There was an air cleaner provided to lessen the smokiness of the room, but it did not help that much.”

Jun 27, 2009 by Chris from Ashland,VA
Overall Rating: 9 Overall user rating

  • Excellent hotel.
  • Need pillows for couches.

“Very nice stay and Hotel is very pleasing to the eye from the interior. Staff was excellent and clean room. Would definitely stay again.”

Jun 12, 2009 by Norma from Mount Juliet,TN
Overall Rating: 7 Overall user rating

  • The made to order breakfast was excellent.
  • A charge for wireless internet, or had to go to lobby and use their computer for free internet.

“I was somewhat disappointed in the hotel. For a 3 star, our room was not as clean as expected, and the second day, they did not bring wash cloths with the towels. The lady who checked us in did not explain the parking situation, which was a garage that you had to walk down the street to park in, and there was a charge.”

May 18, 2009 by Susie from Raleigh,NC
Overall Rating: 10 Overall user rating

  • Convenience to restaurants and shopping.

“This was a very nice facility with all the conveniences in our room that we needed, including a small refrigerator.”

Apr 28, 2009 by Shawn from Charlottetown,Canada
Overall Rating: 7 Overall user rating

  • Free drinks between 5:30-7:30 PM every night.
  • Rooms are a little dated.

“This hotel has a great breakfast, and other facilities, I would stay here again.”

Apr 10, 2009 by Lisa from Monroeville,IN
Overall Rating: 9 Overall user rating

  • Well kept hotel and free breakfast.
  • Pay for parking on top of hotel fees.

“Being a single mother I am always trying to watch money. Pay $10-20 more to park my vehicle to stay at a hotel that is when I get turned off and won't return. Even wireless access was a $10 charge. All this should be complimentary.”

Apr 4, 2009 by Larry from Richland,MI
Overall Rating: 10 Overall user rating

  • Spacious, clean rooms with an attentive, courteous staff and a phenomenal cook & restaurant.
  • Not a thing.

“I will attempt to stay at this hotel every time I am in this area, and I highly recommend it to others.”

Apr 1, 2009 by Mark from Indianapolis,IN
Overall Rating: 9 Overall user rating

  • Great staff. Fabulous breakfast.
  • Lots of young kids and children.

“Very nice hotel with wonderful staff.”

Mar 30, 2009 by Richard from Baltimore,MD
Overall Rating: 10 Overall user rating

  • Everything was very nice.
  • The breakfast area was poorly set up to get the food.

“The staff was very helpful, the room was very clean. But the breakfast area was poorly laid out to get coffee and other drinks, you had to wait in the cook to order line in order to get to the coffee, we tried to just get the coffee but the quests in line (in front of the coffee station)were less then pleasant about it.”

Mar 12, 2009 by Lauren from Ligonier,PA
Overall Rating: 9 Overall user rating

  • Spacious rooms and
    nice bed.
  • Rented pool out for birthday party for non-guests, disruptive.

“Great place for business traveler or families. Spacious rooms with good amenities, clean, common spaces nice, pool and spa / sauna clean and well-maintained and
friendly staff. Cooked to order breakfast included was very nice.”

Mar 11, 2009 by Geraline from Huntsville,OH
Overall Rating: 10 Overall user rating

  • It has spacious comfortable facilities with friendly accomadating help.
  • There was nothing we did not like.

“The personnel was very friendly, courteous, and efficient. The rooms were clean, spacious, and comfortable. Overall we had a very pleasing stay at the hotel.”

Mar 3, 2009 by Bob from Grand Island,NE
Overall Rating: 10 Overall user rating

  • Excellent front desk manners, clean and great decorating in the rooms

“Would highly reccomend to anyone.”

Jan 6, 2009 by Jean from Farmington,WV
Overall Rating: 7 Overall user rating

  • The room faces the indoor atrium. I felt safe. Breakfast was great.
  • After serveral attempts from the management, they would not provide a hotel receipt from the hotel stationary.

“As a whole staff was friendly and attentive to questions and needs.”

Jan 4, 2009 by Sue from Hurricane,WV
Overall Rating: 10 Overall user rating

  • The lobby is beautiful full of plants and small cascading waterfalls. The breakfast was absolutely excellent.
  • Our room was not vacuumed well lot of dust several inches from baseboards. The bed was too firm for us.

“We enjoyed staying at this hotel. It is of excellent quality, beautiful surroundings, and delicious food. It is right across from the Town Center Mall very convenient. I would highly recommend this hotel.”

Dec 31, 2008 by Russell from Owensboro,KY
Overall Rating: 9 Overall user rating

  • The general appearance was very nice.

“Breakfast was excellent. We enjoyed the managers reception and the restaurant. The exercise room was great.”

Nov 16, 2008 by Kelsey from Gerrardstown,WV
Overall Rating: 10 Overall user rating

  • The breakfast in the morning was the best meal I had in a week!
  • Smoking rooms were - well smoke smelly.

“Comfortable, nice ambiance, can walk most anywhere down town. Near an easy to sue ED - St. Francis.”

Amenities at Embassy Suites Hotel Charleston, Charleston

  • Coffee Maker in Room
  • Fitness Center or Spa
  • Hairdryers Available
  • Laundry/Valet Services
  • Meeting/Banquet Facilities
  • Pool
  • Room Service
  • Shops/Commercial Services
  • Television with Cable

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