Holiday Inn Akron-West

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User Reviews for Holiday Inn Akron-West, Akron

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Sep 13, 2008 by Khristina from Cortland, OH
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Clean, stylish rooms with nice lounge and restaurant.
• Outdoor pool only.

“Nice clean, stylish hotel in good location. We went to a concert at blossom music theatre and the location was excellent-would stay again.”

Sep 8, 2008 by Donna from Gilbert, AZ
Overall Rating: 7
Cleanliness:[8] • Staff:[8] • Location:[7]

• Very clean.
• Bed was uncomfortable.

“Great value.”

Sep 5, 2008 by Jean from Lincoln, IL
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[8]

• Clean, bright, great bed.
• Shower only - no bathtub.

“I would recommend this hotel. It had easy access from the highway, was clean, well decorated, nice lobby, and great beds.”

Sep 4, 2008 by Francis from Ann Arbor, MI
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[8]

• Great service, nice ambiance.
• Our room was near an exit, and people leaving the hotel bar woke us up during the night repeatedly.

“The hotel was quite nice. The front desk clerks were excellent, though the cleaning staff repeatedly asked us when we were planning to leave (even after we had already told them we would be checking out on time). The machines in the exercise room were not in great shape, but they worked. The room & bathroom were both very nice. The breakfast was not included (10$ extra for a very limited buffet-style breakfast). Minor cosmetic problems included broken stand-offs on the toilet seat (the little plastic pegs under the seat). Overall we were quite happy.”

Aug 23, 2008 by Matt from Lancaster, NY
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[8]

• The front desk was very helpful.
• Nothing.

“Excellent hotel for a 1 to 2 night stay.”

Aug 21, 2008 by Dave from Manahawkin, NJ
Overall Rating: 2
Cleanliness:[1] • Staff:[3] • Location:[6]

• The bartender was nice and knowledgeable.
• When we checked in - we were sent to a dirty filthy room.

“From the moment I walked into the room I knew this was going to be bad. We were told we would have a king bed. We received two doubles. The bedspread on one of the beds was filthy with huge black marks on the bed and hair on the pillow. The staff got us to a different room. Then they did not clean the next day. Everyday we had to get our key cards reactivated. Do not stay at this hotel.”

Aug 20, 2008 by Brenda from Clinton Twp., MI
Overall Rating: 6
Cleanliness:[7] • Staff:[9] • Location:[9]

• Was very conveniently located to freeway, shopping and dining.
• Microwave, and breakfast, not in all rooms or free.

“Very convenient to I-77 and to downtown Akron. From description, I expected a mini-fridge & microwave in the room, not there. Free breakfast wasn't there either. Overall, nice hotel and friendly staff.”

Aug 19, 2008 by Chris from Crestwood, KY
Overall Rating: 6
Cleanliness:[7] • Staff:[7] • Location:[8]

• In a nice shopping area.
• Massive construction, 1st floor, handicap bathroom.

“Quite average and the room was quite average.”

Aug 19, 2008 by Blake from Cumming, GA
Overall Rating: 7
Cleanliness:[4] • Staff:[7] • Location:[10]

• Location, breakfast.
• Overpriced basic services, somewhat on the dirty side.

“Good all around hotel.”

Aug 15, 2008 by Frank from Delphos, OH
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[8]

• In good location for variety of vacation hot spots.
• 3 star hotel that spent 2 mill up grading should have had TV's.

“Clean, good location, nice room. Just needs a little more for a 3 star hotel. Up scale restaurant is actually 4 star to the 3 star hotel.”

Aug 11, 2008 by Robert from Littlestown, PA
Overall Rating: 4
Cleanliness:[5] • Staff:[7] • Location:[7]

• Lobby was modern, staff was friendly and helpful.
• Fire alarm went on during breakfast and went on for about 15 minutes, plus lousy breakfast.

“Holiday Inns need to stop trying to remodel their hotels. They would be better to knock this one down and build a new facility on the site. The breakfast was expensive and very poor quality. The fire alarm rang for about 15 minutes during breakfast. The restaurant took $4.00 off our bills for that inconvenience, but they should have donated the breakfast. Rooms were only so-so and had issues such as doors that do not close firmly and seal well. The key had to be entered numerous times to get the locks to work. This was definitely not a 3 star hotel.”

Aug 4, 2008 by Brett from Cedar Park, TX
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Had been recently upgraded and was clean.
• Toilet wasn't anchored properly to floor but rather to wall.

“Hotel recently upgraded and was clean. Only problem was that they had attempted to anchor the toilet to the wall rather than floor and it rattled every time you used it. Not really a great big problem; just an annoyance.”

Jul 31, 2008 by David from Cuyahoga Falls, OH
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[9]

• Clean, convenient, comfortable.
• No dislikes.

“The staff was friendly and attentive, the room was clean and comfortable, the location is great with dining movies supplies etc so near by. We enjoyed the pool and the workout area. Overall a great time.”

Jul 30, 2008 by Sharon from Kane, PA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The beds were very comfortable, the rooms were very spacious and the bathrooms were beautifully decorated.
• The free high speed internet service was pretty unreliable. I did not report it so I really can not complain about it.

“I would stay in this hotel again anytime. The location is so handy to restaurants, shopping, and attractions. The rooms are nice, and we were very satisfied with the guest services. We did not take advantage of the restaurant, the lounge, or the pool, but all three looked nice. I would recommend this hotel to friends and family.”

Jul 30, 2008 by Joe from Duluth, GA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[10]

• Location and recent renovation.
• Renovation was still in process.

“A little more attention to detail is needed in overall cleanliness and in the renovation work.”

Jul 25, 2008 by Lawrence from Girard, PA
Overall Rating: 5
Cleanliness:[5] • Staff:[6] •

• Bed was comfortable and we were given vouchers for a free continental breakfast and got a newspaper free.
• The AC made a terrible noise and the room had a terrible odor when the AC was not running.

“Room was only ok AC made a terrible noise and the room had an odor upon entering very disgusting.”

Jul 23, 2008 by Joe from Cincinnati, OH
Overall Rating: 2
Cleanliness:[6] • Staff:[1] • Location:[6]

• Price.
• Check in staff was slow and unaccommodating.

“There was a black family reunion going on the night we were there and the lobby had turned into a night club and the music remained loud all night long.”

Jul 21, 2008 by Ron from Indianapolis, IN
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• This hotel was easy to get to and the staff was friendly.
• The toilet was low to the ground, not average height.

“We found this hotel nice, clean and the staff helpful and friendly. Would stay again.”

Jul 16, 2008 by Dave from Perrysburg, OH
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[7]

• The room was spacious and comfortable.
• We didn't see the Hotel when we first exited the expressway.

“The room was clean and very easy to navigate. We did not use any of the services, but the whole motel seemed very family friendly. The staff was polite and very courteous.”

Jun 6, 2008 by Michael from Tempe, AZ
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[9]

• Clean.
• Lots of construction.

“Good clean hotel in Fairlawn near shopping.”

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Amenities at Holiday Inn Akron-West, Akron

24 Hour Front Desk AM/FM Alarm Clock ATM/Cash Machine Air Conditioned Americans with Disabilities ACT ADA Compliant Bar/Lounge Bath Tub Bowling Coffee Maker in Room Connecting Rooms Copy Service Cribs Available Desk with lamp Email Service Exercise Gym FAX Fire Alarm with Light Free Newspaper Golf Guest Laundromat Hairdryers Available High Speed Internet Access Ice Machine

In Room Movies Internet Access Iron Laundry/Valet Services Lounge Modem Lines in Room Multilingual Outdoor Pool Parking Phone with speaker Pool Radio Restaurant Rollaway Beds Room Service Safe Deposit Box Satellite TV Secretarial Service TV Remote Control Television with Cable Vending Machines Wake-up Service