Hilton Cleveland South

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User Reviews for Hilton Cleveland South, Cleveland

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Jul 14, 2008 by Joann from Lake Orion, MI
Overall Rating: 5
Cleanliness:[2] • Staff:[3] • Location:[7]

• Warm cookie at check-in.
• Stains on carpet outside our room.

“Carpet felt filthy in the hallways and room. No refrigerator or microwave in room. Beds were nice, though.”

Jun 7, 2008 by Amber from Columbus, OH
Overall Rating: 5
Cleanliness:[3] • Staff:[9] • Location:[8]

• The room was not as clean as I expected it to be.

“Foul smelling room. Used Q-tip on sofa when we checked in (gross). Not enough soap in the bathroom. Shower tiles and bathroom floor had visible dirt and mildew on them. Cigarette burn holes in the bedding.”

Jun 2, 2008 by Greg from Dayton, OH
Overall Rating: 5
Cleanliness:[10] • Staff:[10] • Location:[10]

• Convenient and clean.
• No fridge or microwave in room.

“Clean rooms, excellent staff, facility starting to show signs of wear. No fridge or microwave.”

May 20, 2008 by Kim from Webster, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• Hotel was very inviting, clean and the beds were excellent.
• Nothing really not to like.

“It was a great hotel and amenities. We were greeted with a cookie upon check in - nice change. The beds were excellent, most comfortable I have been in for a hotel!”

May 17, 2008 by Audrey from Eldersburg, MD
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[7]

• Spacious room, nice bathroom, lots of cable channels.
• Wish they had a continental breakfast included. Also, the gym needed more earphones for watching TV while working out.

“This was our second visit to the Doubletree. We enjoyed our stay in this lovely hotel. We would recommend it to others.”

May 13, 2008 by Anne from Tulsa, OK
Overall Rating: 9
Cleanliness:[9] • Staff:[7] • Location:[9]

• Very nice!
• Restaurant breakfast cold and undercooked.

“The hotel was fine and I would recommend it to anyone. The restaurant was very pricy and food (breakfast buffet) not cooked/cold and I only ate there once.”

Apr 3, 2008 by Tim from Rochester, MI
Overall Rating: 7
Cleanliness:[8] • Staff:[7] • Location:[6]

• The bed was comfortable and the room was clean.
• The Shula Steakhouse Burger was not good.

“Clean Room, Comfortable Room but The Shula steakhouse was disappointing.”

Mar 25, 2008 by Sharath from Alpharetta, GA
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• Staff was very family friendly.
• Back doors into and out of the hotel were not secured.

“Great hotel for the price I paid. Courteous staff and very helpful house keeping.”

Mar 22, 2008 by Mo from Fraser, MI
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[9]

• Kids were very happy with pool area.
• No free breakfast.

“Great location and facilities.”

Mar 17, 2008 by Dan from Bon Aqua, TN
Overall Rating: 10
Cleanliness:[9] • Staff:[9] • Location:[7]

• Nice rooms.
• It was a little out of our way.

“Fine hotel with nice ammenities.”

Feb 24, 2008 by Genie from Clarskton, GA
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[10]

• Hotel staff was super helpful.
• The maid woke me up @ 8:30 to see if I was leaving that day. I was angry about that.

“Hotel was n a great location and it definitely meet our expectations.”

Feb 21, 2008 by Lisa from Salem, VA
Overall Rating: 8
Cleanliness:[10] • Staff:[3] • Location:[8]

• Nice rooms.
• No fridge or microwave in rooms.

“The manager (who is new) was pretty rude when he checked me in.”

Feb 15, 2008 by Veronica from Indianapolis, IN
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• The complimentary cookies.
• NA.

“It was pleasant and comfortable.”

Feb 2, 2008 by Eric from North Royalton, OH
Overall Rating: 1
Cleanliness:[2] • Staff:[1] • Location:[7]

• Location near the beach.
• There are way too many to limit to just 20 words.

“This hotel looked as if it had not been updated since 1970. The check-in agent was dry, unhelpful and curt. Parking was $15.00 per day, no surprise for this area, but I felt like I cheated the valet out of money because I paid the parking fee at the front desk instead of at the curb. The Tucan Tango Restaurant was dark and dank, very unpleasant. The food was average and the wait staff were courteous. We will not stay at this Ramada Inn ever again.”

Jan 29, 2008 by Ron from Elmhurst, IL
Overall Rating: 7
Cleanliness:[5] • Staff:[9] • Location:[9]

• Spacious room-nice bath.
• Garbage in the waste baskets.

“I thought a value for the price I paid, although the following was a turn off. One waste basket was not emptied and I really did not appreciate staring at a used q-tip and, I think, dental floss. Come on Double Tree, don't just empty the bags in the can, and replace them.”

Jan 5, 2008 by Will from Maple Heights, OH
Overall Rating: 3
Cleanliness:[10] • Staff:[6] • Location:[8]

• Rooms were comfortable.
• Could not bath in the morning.

“I attempted to shower and brush my teeth in the morning and could not due to the water being discolored as if it were contaminated with rust. The hotel staff did nothing to correct the situation. My plans for Jan 1 were drastically altered to the fact that I had to travel to my home, which is 45 minutes away in order for me and my family to shower and brush our teeth.”

Dec 31, 2007 by Ronald from Renfrew, PA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[9]

• Beds comfortable, quiet, cookies were a nice touch.
• Bathroom too small and not very good set-up.

“Nice, quiet, comfortable place to stay.”

Oct 16, 2007 by Jennifer from Bloomington, IL
Overall Rating: 5
Cleanliness:[3] • Staff:[5] • Location:[6]

• Fair location.
• Cockroaches present in room.

“Staff disbelieved that I found cockroaches in the TV cabinet. Begrudgingly, they moved me to another room.”

Aug 29, 2007 by Eric from Yonkers, NY
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[7]

• Pool.
• Up a hill-tough in the winter.

“Again, I got a great hotel at a great price.”

Aug 18, 2007 by Chris from Brooklyn, NY
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[9]

• The beds were extremely comfortable.
• There was no breakfast in the hotel except for room service.

“The rooms were very comfortable and clean. The beds were the most comfortable I've ever slept on in any hotel I've stayed in. The Neutrogena products made it feel more like you were home using your own soaps and lotions. The only breakfast offered was room service, but there was a Bob Evans restaurant within walking distance.”

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Amenities at Hilton Cleveland South, Cleveland

24 Hour Front Desk AM/FM Alarm Clock Bar/Lounge Business Center Coffee Maker in Room Concierge Express Checkout Fitness Center or Spa Free Local Telephone Calls Free Newspaper Free Parking Golf

Hairdryers Available Handicapped Rooms/Facilities Laundry/Valet Services Meeting/Banquet Facilities No Smoking Rooms/Facilities Parking Pool Restaurant Room Service Safe Deposit Box Television with Cable VIP Rooms/Services