HYATT PLACE INDEPENDENCE [Independence, OH]- Hotel Reviews - MyTravelGuide.com


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HYATT PLACE INDEPENDENCE 2-star

6025 Jefferson Dr., Independence, OH

The Hyatt Independence is 13 miles from Cleveland Hopkins International Airport and 7 miles from downtown Cleveland.[more]

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User Reviews for HYATT PLACE INDEPENDENCE, Independence

Average User Rating: 8.5
Overall user rating
Cleanliness:[8.5] • Staff:[8.5] • Location:[8.5]
Based on 345 user ratings

Oct 23, 2009 by Michelle from Toledo,OH
Overall Rating: 9 Overall user rating

  • Spacious room with modern decor, larger TV, and friendly staff.
  • TV remote didn't work, but swiftly remedied by staff.

“I returned to work the next day bragging about the accommodations and how much my spouse and I enjoyed staying at the Hyatt Place. The staff was friendly and was quick to respond to my requests. The room and hotel in general was clean, spacious, comfortable and had modern decor.”

Oct 14, 2009 by Chris from Newton Falls,OH
Overall Rating: 10 Overall user rating

  • Loved the separate living area in the room, and the wet bar.
  • Parking lot arrangement, had to walk through the rain.

“This is an amazing value, we recently stayed at the Hilton in the Beachwood area, and prefer and plan on revisiting the Hyatt over the Hilton, thanks a million for a wonderful and inviting place to slip away for a night!”

Sep 29, 2009 by Michael from Pittsburgh,PA
Overall Rating: 9 Overall user rating

  • The bar soap in the bathroom has a great scent and rooms were nice.
  • Breakfast was fair.

“The hotel was clean and the was staff was very friendly. They had a nice free breakfast that cold have used a few more hot items on the menu. The pool was adequate but missing a hot tub. The rooms were spacious and had all the amenities for both the business and family traveler.”

Aug 12, 2009 by Teri from Valparaiso,IN
Overall Rating: 9 Overall user rating

  • I liked the large TV.
  • Limited
    TV channels, no guide availability.

“I thought the hotel was very appealing, could have at least water, or some sort of beverage, since was advertised as wet/dry bar.”

Jul 18, 2009 by Kim from Nicholasville,KY
Overall Rating: 9 Overall user rating

  • Our room was spacious and comfortable.
  • The continental breakfast was ordinary.

“This hotel was very comfortable. Our room was very clean and spacious. The staff was polite and helpful.”

Jun 23, 2009 by Kevin from Anaheim,CA
Overall Rating: 10 Overall user rating

  • Absolutely amazed at the value that I received from Priceline.com.
  • Too expensive for me to stay in without Priceline.com.

“Very impressed with the accommodations for the price that I paid with Priceline.com. The staff was very knowledgeable about the amenities and was even given a tour of the facility by the front desk clerk.”

Nov 24, 2008 by Dave from Wooster,OH
Overall Rating: 10 Overall user rating

  • Excellent, service and complimentary breakfast. Clean and attractive rooms.
  • Nothing. It was excellent!

“By far the best hotel experience that I have had. From service to cleanliness, to the layout and amenities of the room. Everything was done well and with a smile. I will definitely recommend to others!”

Oct 27, 2008 by S.J.
Overall Rating: 5 Overall user rating

  • Located far from city center. Difficult to find.

“Staff was poorly trained and not able to provide basic information about the city, driving directions, etc. Would try hard not to stay here again.”

Sep 4, 2008 by Michelle from Kansas City, MO
Overall Rating: 9 Overall user rating
Cleanliness:[10] • Staff:[8] • Location:[10]

  • It was extremely clean.
  • Did not like the lack of TV channels.

“Hotel was very clean and staff was extremely friendly. Though there was not a wide range on TV channels to choose from, the view from the window was quite pleasant.”

Jul 21, 2008 by Tim from Zionsville, IN
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Nicely renovated and modern!
  • No outdoor pool.

“I was very pleasantly surprised with this hotel. The rooms were outstanding with a great sitting area including a sofa and a 42" plasma TV! There was Starbucks coffee in the rooms as well as a refrigerator. The staff was extremely kind and helpful. The internet worked well in the room. All of the facilities were top notch! Next time I will bring my wife and daughter. They would have loved it!”

Jul 19, 2008 by Vicki from Versailles, KY
Overall Rating: 10 Overall user rating
Cleanliness:[9] • Staff:[8] • Location:[9]

  • The room was great, roomy, beds were comfortable and a big TV!
  • Nothing.

“NA.”

Jul 10, 2008 by Bk from North Tonawanda, NY
Overall Rating: 9 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[9]

  • Sitting area, fridge, Great TV with input ports.
  • No microwave in room, no whirlpool.

“Great combination of style and function. Comfortable bed, great TV/entertainment center, sitting area with fridge, wireless internet complimentary. I will stay in Hyatt Place hotels at every opportunity.”

Jun 16, 2008 by Doug from Dublin, OH
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[9]

  • The access to business support (computers, printing, faxing).
  • Minor. I was in a handicapped room. As I am somewhat tall, various aspects of the room (shower etc.) were not well suited to my size.

“Very well run operation with a more than attentive staff. Working from this location is a pleasure.”

Jun 9, 2008 by Andrew from Allison Park, PA
Overall Rating: 10 Overall user rating
Cleanliness:[9] • Staff:[10] • Location:[9]

  • Large room, comfortable.
  • Slow elevator.

“The rooms were very nice. A king bed, a large sofa and a 42 inch plasma TV. The room included a cold breakfast and one could purchase a warm breakfast as well.”

May 30, 2008 by Glenda from Cleveland, TN
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[10] • Location:[10]

  • Concierge were extremely knowledgeable and helpful. The room was great.
  • The bathtub was peeling and gray.

“The location was excellent on the by-pass. The parking lot was convenient and close. The lobby was clean and welcoming. The concierge were very helpful, friendly and calm under pressure. The elevator was clean and usually quick. The halls were tidy and well marked. The room was surprisingly large and well laid out. The 42 inch High Definition TV was another surprise that was well received.”

May 9, 2008 by Victoria from Cleveland, OH
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Everyone was so warm. Room very clean & good food.

“A great place to spend time with family or just with your mate. I stayed at this hotel for many years before it changed over. Now my children visit your hotel more often than I do. They bring their family and friends just for a weekend get away. As a whole we will all continue to be apart of your family.”

Apr 28, 2008 by Charles from West Chester, OH
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[9]

  • Fine accommodations with internet services and early breakfast.
  • Nothing to be negative about.

“See above.”

Mar 19, 2008 by Matthew from Aurora, IL
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[7] • Location:[6]

  • Separate sleeping and living, working areas.
  • Kids were running around without adult supervision.

“Out of the way hotel that was worth finding for the amenities and customer service.”

Mar 3, 2008 by Florence from Parma, OH
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Location:[10]

  • We liked everything about our stay there.
  • No Complaints.

“Everyone was very nice there and we will stay there again when we travel.”

Mar 1, 2008 by Sarang from Cleveland, OH
Overall Rating: 7 Overall user rating
Cleanliness:[7] • Staff:[7] • Location:[7]

  • OK.
  • Heating system was terrible.

“The hotel did not even care to shovel the snow at the main entrance/exit at 7 AM. Similarly they did not bother to shovel the snow behind the cars in the parking lot - only a narrow strip was half-ass cleared and left us to stand in 8 inches of snow (with business suits and dress shoes all getting wet) and clean our cars. No forethought, no concern for the guests.”

Amenities at HYATT PLACE INDEPENDENCE, Independence

  • 24 Hour Front Desk
  • AM/FM Alarm Clock
  • Adjoining Rooms
  • Air Conditioned
  • Americans with Disabilities ACT ADA Compliant
  • Audio Visual Equipment
  • Balcony
  • Bar/Lounge
  • Bath Tub
  • Bathroom Telephone
  • Bidet
  • Boating
  • Breakfast
  • Business Center
  • CD Player
  • Coffee Maker in Room
  • Computer in Room
  • Conference Facilities
  • Connecting Rooms
  • Continental Breakfast
  • Copy Service
  • Cordless Phone
  • Cribs Available
  • DVD Player
  • Data port Available
  • Desk with lamp
  • Double Bed
  • Electronic Door Locks
  • Express Check In
  • Express Checkout
  • FAX
  • Family Plan
  • Fire Alarm with Light
  • Fire Place
  • Fitness Center or Spa
  • Free Airport Shuttle
  • Free Local Telephone Calls
  • Free Newspaper
  • Free Transportation
  • Golf
  • Hairdryers Available
  • Handicapped Rooms/Facilities
  • Health Club
  • Heated Pool
  • High Speed Internet Access
  • In Room Movies
  • Indoor Pool
  • Internet Access
  • Iron
  • Ironing Board
  • Jacuzzi
  • Kitchen
  • Laundry Service
  • Laundry/Valet Services
  • Lounge
  • Meeting/Banquet Facilities
  • Microwave
  • Mini Bar
  • Modem Lines in Room
  • Modem in Room
  • No Pets Allowed
  • No Smoking Rooms/Facilities
  • Parking
  • Phone with speaker
  • Play Ground
  • Porters
  • Radio
  • Refrigerator
  • Restaurant
  • Rollaway Beds
  • Safe
  • Shower
  • Single Bed
  • Skiing
  • Smoke Detectors
  • Sprinklers In Rooms
  • TV
  • TV Remote Control
  • Telephone
  • Television with Cable
  • Telex
  • Temperature Control
  • Toilet
  • Trouser Press
  • VCR
  • Video Tapes
  • Wake-up Service
  • Wet Bar
  • Wheel Chair Access
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