Courtyard by Marriott Cleveland Independence

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User Reviews for Courtyard by Marriott Cleveland Independence, Independence

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Sep 11, 2008 by Benjamin from Woodbridge, VA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• The hotel was very clean and comfortable. Plus well situated.
• Only one computer was available.

“As I said, It was another great experience in class and spirit. Well staffed with pleasant and knowledgeable personnel. They were willing to help and gave good advice. Room clean and comfortable. Very luxurious. Great location for downtown Cleveland. Don't know about public transportation, but easy access for driving a car. For me it was great!”

Sep 4, 2008 by Crystal from Garfield Hts, OH
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• It is very clean and quite.
• When I found out that I would need to change my arrival day to the next day.

“It was very nice.”

Sep 2, 2008 by Lucille from Newtown, CT
Overall Rating: 9
Cleanliness:[9] • Staff:[8] •

• Great location with easy access to venues in Cleveland.

“Great location, easy on/off highway and comfortable environment.”

Aug 21, 2008 by Larry from Des Plaines, IL
Overall Rating: 3
Cleanliness:[6] • Staff:[6] • Location:[6]

• Easy to find.
• Pool area to be avoided, guests out of control.

“Disappointed with bed comfort. Rooms and furniture seem tired, carpet has seen better days, and tube TV was small and so 1990's.”

Aug 21, 2008 by Velva from Holland, MI
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[7]

• The hotel was quiet, rooms were comfortable and staff was helpful and friendly.
• The loveseat in the room had some issues. Breakfast cost almost $10/person.

“I would recommend this hotel to anyone who wants a quiet, relaxing get away. There were families there with kids but we never heard any noise at all. The evening desk staff gave us several good ideas and were very helpful. Breakfast buffet was available for $9.95 per person which I don't feel is moderate. The rooms were spacious and the beds were comfortable.”

Aug 1, 2008 by Marvin from West Bloomfield, MI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• Friendly, helpful staff.
• Nothing-all was good.

“Met my expectations. Staff was helpful and courteous. Room was clean and the place was quiet.”

Jul 17, 2008 by Sandra from Dewitt, MI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very clean and in an excellent safe and beautiful location. Only minutes from downtown Cleveland.
• The breakfast buffet is $10 for what most hotels give you for free!

“This hotel is a great place to stay when in the Cleveland area. Independence is a cute and safe town with lots of restaurants close by. The McDonalds is even a colonial brick building with 2 floors! The hotel was in excellent condition with a pool and workout center. Staff was friendly and coffee is available 24 hours a day. Internet/printer available in the lobby for free and lots of tourism brochures and menu book for nicer restaurants in the area. Lobby sitting area great! There is a nice gazebo and garden area outside to sit and talk also.”

Jul 16, 2008 by Jay from Portage, MI
Overall Rating: 9
Cleanliness:[8] • Staff:[10] • Location:[8]

• Friendly staff. Very helpful with local menus and directions. Clean, comfortable hotel.
• In-room A/C was a little loud.

“Very clean and comfortable hotel. It was a direct 15-minute drive to Progressive Field. The staff was friendly, and I was impressed when I asked for restaurant information that they had a guide typed up with restaurants by category, with directions to each. They also gave me a slip of paper with easy directions to Progressive Field (home of the Cleveland Indians) with suggested exits, parking, etc. It was obvious that the hotel staff/management was well prepared and anticipated the needs of their guests.”

Jul 10, 2008 by Keith from Cleveland, OH
Overall Rating: 8
Cleanliness:[10] • Staff:[6] • Location:[10]

• I liked the room and location.
• Some of the hotel workers were snooty.

“The hotel is a good place to stay. The employees are judgmental about the appearance of a person. This is just my opinion because I have no concrete proof of my opinion. I was just reading the employees body postures and facial expression. There was several employees that I felt are worthy of great praise. Housekeeping and groundkeeper.”

Jun 28, 2008 by Crystal from Garfield Hts, OH
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• The coziness.
• I cannot think of 1 thing.

“All was well and I was very pleased with the services.”

Jun 16, 2008 by Janet from Canfield, OH
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Spacious feel and attractive throughout.
• One must map quest or be very vigilant of smaller signs to locate it.

“It suited my need for a pleasant place to rest between work days.”

Jun 9, 2008 by Nick from Franklin, PA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Very close to downtown Cleveland.
• No free breakfast.

“The location is excellent, very close to restaurants and downtown Cleveland. Only one downside is you need to pay about $10.00 for breakfast.”

May 23, 2008 by Lucille from Newtown, CT
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great location, easy access to downtown Cleveland.

“After bringing in our family for our son's graduation from John Carroll University, we were at first skeptical. After our stay and the feedback from all, we were so thrilled with our visit! Thank you so much!”

May 7, 2008 by Jeff from Morton Gorve, IL
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[8]

• Easy accessibility to the interstate, nice clean room and lobby.
• Sure wish they did a complimentary breakfast buffet. Other than that, this is a fine hotel for the business traveler.

“What am I going to tell you? This is a nice clean hotel with full amenities and a friendly staff. There's nothing special about it, but they do take their jobs seriously and provided a pleasant stay for me while I was in town on business.”

Apr 16, 2008 by Jenn from Shelby, OH
Overall Rating: 5
Cleanliness:[8] • Staff:[2] • Location:[10]

• Very easy to find.
• Pool was too little and customer service was very poor.

“The room was fine but service was very poor and we had our shoes stolen from the pool and kids knocking on the door at 7:30 am pranking people.”

Mar 19, 2008 by Ronnie from Hazel Park, MI
Overall Rating: 7
Cleanliness:[7] • Staff:[8] • Location:[7]

• It was convenient for where I needed to be.
• There was some staining on the wall which looked like mold covered by a curtain.

“The room was nice size and the bed was very comfortable. Location was easy to get where I needed to go.”

Mar 18, 2008 by Debra from Bowling Green, OH
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Pool and exercise room was nice.
• We liked everything.

“We love staying at Courtyard by Marriott hotels. They are always so clean and nice. This time the sofa bed was not comfortable (worn out) and the toilet kept plugging up. After the maintenance man came twice it was ok. Hotel is very nice and affordable.”

Feb 18, 2008 by Doug from Chattanooga, TN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[6]

• Very friendly staff.
• Not many restaurants/shops within walking distance. Minor complaint though.

“Enjoyable stay, comfy bed, lots of space, very good breakfast.”

Feb 15, 2008 by Connie from Butler, OH
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Absolutely LOVED the bedding (sheets and linens). Attractive and comfortable.
• I really can't think of anything that I didnt like.

“The hotel employees (front desk) were very friendly and helpful in making suggestions for places that delivered dinner. And provided with menus to order.”

Jan 22, 2008 by Thomas from Kittanning, PA
Overall Rating: 5
Cleanliness:[9] • Staff:[1] • Location:[10]

• The room was very clean.
• No refrigerator.

“The clerks at the front desk make you fill like you are intruding. Very RUDE!”

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Amenities at Courtyard by Marriott Cleveland Independence, Independence

AM/FM Alarm Clock ATM/Cash Machine Air Conditioned Barber Shop Barber/Beauty Shop Bath Tub Business Center Coffee Maker in Room Connecting Rooms Cribs Available Drugstore Elevators Exercise Gym Express Checkout Fitness Center or Spa Florist Free Newspaper Free Parking Golf Guest Laundromat Hairdryers Available Handicapped Rooms/Facilities High Speed Internet Access Horseback Riding Ice Machine In Room Movies Indoor Pool

Iron Jacuzzi Maid Service Meeting/Banquet Facilities Outdoor Parking Parking Phone with data port Phone with speaker Picnic Area/Tables Pool Radio Refrigerator Restaurant Rollaway Beds Safe Deposit Box Shower Sofa Bed TV TV Remote Control Telephone Television with Cable Temperature Control Tennis Vending Machines Wake-up Service Water Skiing

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