Omni Jacksonville Hotel

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User Reviews for Omni Jacksonville Hotel, Jacksonville

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Sep 25, 2009 by Lee from Gainesville,FL
Overall Rating: 9

• The service was great and it was in a good location.
• The outside windows were dirty.

“This was everything I expected for the price.”

Aug 11, 2009 by Fred from Valdosta,GA
Overall Rating: 5

• Location, breakfast.
• Dirty, loud.

“It was okay. Good location. But loud and room was not as nice as last time
I stayed there.”

Jul 25, 2009 by Matt from Rancho Santa Margarita,CA
Overall Rating: 8

“This hotel is conveniently located in downtown JAX. The common areas are relatively attractive but the rooms are a little dated. Let's just say I have not seen a 19 inch tube TV in a while.”

Jul 17, 2009 by Corvair from Charleston,SC
Overall Rating: 8

• A/C Worked well.
• Parking - Had a trailer not friendly to trailers or 5th wheels.

“Nice hotel - parking not friendly towards trailers - nor is the adjacent lot - 20.00 per night parking in the garage. Don't travel more than a five blocks away from the hotel. Food average at least in the Bar / restaurant after hours. Menu was not wonderful - not all menu items were available during the stay. Staff friendly and polite courteous.”

Jun 4, 2009 by Michael from Waycross,GA
Overall Rating: 10

“Located in the heart of downtown and walking distance from the landing.”

May 26, 2009 by Kathy from Sedona,AZ
Overall Rating: 10

• The hotel was extremely attractive and well-decorated.

“This is an impressive hotel as you approach the entrance. There is valet parking, and the lobby is modern and well-appointed. Everything looks new and well-maintained. The furnishings in the bedroom are well done, and the bed is comfortable. The lighting is a little dim however. The bathroom has a large granite counter and tile throughout. For the money this was an excellent value, and we would have liked to spend more time here.”

May 11, 2009 by Nicole from Richmond,VA
Overall Rating: 9

• Beautiful facilities, top-notch staff, and the room was amazing.
• Self - parking fees! Valet service was nice though.

“Will definitely stay again when in Jacksonville area. Top-notch hotel for the $ paid, but still leaves a lot to be desired for the star rating and class. Staff was wonderful, courteous, and knowledgeable. Valet service was a nice touch because there's always something going at convention center or Jacksonville Landing in which normal $5-$10 self-parking rate get jacked up to $15-$20. Valet service was only $18/night.”

Apr 25, 2009 by Brandy from Hernando,FL
Overall Rating: 10

• Location, staff, ambiance.
• Our stay wasn't long enough.

“We very much enjoyed our stay here. All the staff were very nice, the hotel met all our expectations.”

Jan 16, 2009 by Mabel from Miami,FL
Overall Rating: 10

• My every need was taken care of immediately.
• NA

“As I expected from the Omni hotel, everything was ready for me from the get go. In less than five minutes my car was taken care of, I had a key in my hand and my luggage arrived at the room. I was able to handle business e-mails and work and still get in enough hours of very restful sleep in. Their beds and pillows have no equal. Most definitely one of my favorite places to stay.”

Dec 20, 2008 by Suzi from Milwaukee,WI
Overall Rating: 9

• Very helpful staff, nice rooms, great shower.
• Parking expensive.

“Great location, right bt The Landing, a good place to shop, eat, or just walk and relax. Very helpful, friendly staff and comfortable room. Best shower (water pressure) I have found in a hotel.”

Nov 20, 2008 by Michelle from Waycross,GA
Overall Rating: 8

• Nice room, friendly staff and good location.
• The food in the bar was not very good.

“Overall, it was a good experience. The hotel staff were friendly, the room was a nice size, and the lobby had free wireless internet.”

Nov 9, 2008 by Ben from Colquitt,GA
Overall Rating: 3

• The location, very close to the landing.
• Poor planning for big crowds, not prepared with extra roll away beds.

“Overall, the hotel staff was pleasant, the rooms were clean. My concern is that they are not prepared to handle extra occupants on big weekends, such as the Georgia-Florida game. This is an event that takes place every year, there should have been better preparedness on the part of the hotel for extra guests.”

Oct 6, 2008 by Tommy
Overall Rating: 8

• Great downtown location.
• Parking in a downtown setting is always an issue.

“Parking downtown is always an issue, but this wasn't too bad. I don't eat hotel food, so can't comment there.”

Sep 8, 2008 by Linda from Orlando, FL
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[8]

• The price.
• Having to pay for parking.

“Room was very nice. I gave it a 9 instead of a 10 only because it was a bit too dark for my personal tastes. Lots of muted taupe and browns. It was modern and tastefully decorated. However if I had to stay in and work all day it would have been a little depressing to me.”

Sep 3, 2008 by Robert from Statesboro, GA
Overall Rating: 10
Cleanliness:[8] • Staff:[10] • Location:[10]

• Location, price and quality.
• Cost of long distance phone calls.

“Luxurious.”

Sep 3, 2008 by Rose from Hephzibah, GA
Overall Rating: 7
Cleanliness:[9] • Staff:[9] • Location:[8]

• The staff was very friendly and helpful.
• I am not happy with the parking.

“The hotel was very nice and I was immediately impressed with the lobby. The rooms were comfortable however I did have some issues with the bathroom. The one thing that I was not impressed with was the parking. The parking deck was across the street and the price for parking was not what I was told by the front desk. There was no attendant at the parking area to ask about the rates.”

Aug 20, 2008 by Donna from Tallahassee, FL
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[8]

• Helpful staff, comfortable beds.
• Limited parking available; private lot was chargeable. No hot tub.

“When staff found out it was my son's 12th birthday. They sent up cookies and drinks with their turn down service. Great personal service. Located a short walk to Jax riverfront.”

Aug 11, 2008 by Paul from White Plains, NY
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[7]

• Free margaritas.
• Nothing much to do around general area of hotel.

“Really nice Omni hotel. I very much enjoyed my stay here.”

Aug 8, 2008 by Juahika from Panama City, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] •

• I like the friendliness of the staff and the cleanliness of the rooms. The bed was heavenly!
• I did not like that I didn't get a breakfast coupon.

“The Omni in Jacksonville, FL was one of the best hotels I have ever stayed in. I would definitely return and tell people about it. The staff is wonderful and the food is delicious. The design is very luxurious.”

Aug 4, 2008 by Vanessa from Philadelphia, PA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Treated well from all service providers, location was excellent to downtown area and riverfront.
• Nothing.

“Beautiful well kept lobby inviting with offerings of fresh fruit and water with fruit floating within. Rooms clean, staff treated guests with respect and services provided promptly. Hotel was located directly across the street from The Landing Marketplace and ST John River. Public transportation within the downtown area was close. Wonderful experience. Would definitely visit this hotel again, as well as refer to friends and family.”

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Amenities at Omni Jacksonville Hotel, Jacksonville

24 Hour Front Desk AM/FM Alarm Clock Bar/Lounge Business Center Coffee Maker in Room Concierge Express Checkout Fitness Center or Spa Free Newspaper Hairdryers Available Handicapped Rooms/Facilities

Laundry/Valet Services Meeting/Banquet Facilities Mini Bar Modem Lines in Room No Smoking Rooms/Facilities Parking Pets Allowed Pool Restaurant Room Service Television with Cable

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