Holiday Inn Jacksonville Airport

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User Reviews for Holiday Inn Jacksonville Airport, Jacksonville

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Oct 14, 2009 by Deborah from Hinesville,GA
Overall Rating: 6

• The construction going on.

“The room was fine but there was construction going on so it made it difficult to get around.”

Aug 1, 2009 by Steve from Alamo,CA
Overall Rating: 7

• location & common area
• rooms are very plain, smell of "mold", beds hard

“I'd prefer to pay a little more and stay in a room that was more comfortable with a bit more decor”

Jul 19, 2009 by Gawain from Holland,MI
Overall Rating: 4

“Old hotel; way overdue for an overhaul. Probably needs to be a Days Inn or something; old rooms, old everything!”

Jul 18, 2009 by Rosie from Washington,MI
Overall Rating: 9

• The size of the room
• Noisy Air Conditioner, soiled carpet, soiled curtains

“The rooms are extremely nice although they really need new carpeting or at least clean it because there were a ton of stains and large dark spots all over the room. The curtains were cleaned but also had permanent stains on them.”

Jul 11, 2009 by Jeff from Greenwood,SC
Overall Rating: 8

• Very nice atrium with open spaces and free internet access.
• Rooms were not as up to date as atrium.

“Overall, a good place to spend a night or two while waiting for a flight or cruise. Very courteous helpful staff and a nice coffee bar.”

Jun 30, 2009 by Vicki from Knoxville,TN
Overall Rating: 10

• I loved the convenience of the hotel to the airport and its different lounges, coffee shop, internet bar and gift shop.
• The old block walls in the guest room.

“The rooms need to have more up to date furniture with sheet rock walls instead of block walls. Needs to be an overall update.”

May 11, 2009 by G from Oklahoma City,OK
Overall Rating: 10

“If this question is about the Hyatt, Jacksonville, FL , it is fabulous, new, wonderful large rooms, flat screens, microwaves, looks like Pottery Barn decorated and the staff was very helpful to our needs.”

Apr 22, 2009 by Brian from Dumont,NJ
Overall Rating: 5

• Close to airport.
• Room was old, dirty rug & old mattresses.

“Decent looking on outside near JAX with nice lobby area. Emergency stairs were dirty & urine smell, had not been cleaned in months.”

Apr 19, 2009 by Tom from Springfield,IL
Overall Rating: 10

• Location, service, and clean rooms.

“Recommend it, cost was great and the hotel fit the needs.”

Apr 9, 2009 by Andres from Tamarac,FL
Overall Rating: 2

• The location was OK.
• The room had a strong stench.

“The room had a strong stench! It was beyond disgusting.”

Mar 20, 2009 by Ralph from Satellite Beach,FL
Overall Rating: 5

• Old, mold.

“Typical Holiday Inn. Hasn't been updated nor thoroughly cleaned in quite awhile.”

Mar 11, 2009 by Renee from Pearland,TX
Overall Rating: 7

• It was a convenient location.
• It could use a remodel.

“In and of itself the hotel was decent. The staff was nice and courteous. However the rooms could use a remodel. They were somewhat dark and dank.”

Mar 10, 2009 by Anthony from Jasper,GA
Overall Rating: 7

• Location to the airport.
• Staff was very
  unfriendly and seems disorganized.

“Staff was very unfriendly, they did not even smile. The walls and doors in the hallways looked very worn and not kept up with.”

Mar 10, 2009 by Lydia from Thomasville,GA
Overall Rating: 1

• Close to airport.
• Dirty, too noisy, uncomfortable beds. Horrible food from restaurant.

“Wouldn't recommend it to anyone. Beds were hard, food disgraceful, overall feel was unclean, and could hear the neighbors through the bathroom vents.”

Dec 11, 2008 by Wanda from Auburn,AL
Overall Rating: 9

• Great breakfast buffet.
• Hallway carpet dirty on our floor.

“Friendly staff and great breakfast buffet, especially the made to order omelets. We would stay at this hotel again.”

Dec 11, 2008 by Carla from Pleasant Hill,CA
Overall Rating: 10

• The staff provided excellent service and they was very friendly.
• Room service ended at 10:00 p.m , smell of chlorine in the lobby from the indoor pool.

“The hotel is located very close to the airport right off I-95 and also close to a shopping center with anything you would need including several restaurants. All of the staff was very friendly and helpful.”

Nov 9, 2008 by Hilda from Trenton,FL
Overall Rating: 2

• The lobby.
• Room was - dirty.

“The room we stayed in had dirty carpet, dirty towels and in the bathroom the wallpaper was coming off the wall in the corner where the top floor bathroom had evidently leaked and the ceiling needed attending too.”

Oct 24, 2008 by Kimberly
Overall Rating: 4

• I liked the location and convenience.
• The room was very outdated and the bed and pillows were terribly uncomfortable.

“Poor.”

Oct 22, 2008 by Diana
Overall Rating: 10

• Friendly, great staff, homey, relaxing, great resturant , great cafe and the kids love it. Love the location and the shuttle service.
• I can't. It was great and this was are 3rd time there and we are going back after the holidays.

“You all do a great job I loved my stays there and I will be back and I don't say that about alot of places.”

Sep 3, 2008 by Erin
Overall Rating: 6

• Above and beyond staff and restaurant/lounge area.
• The room was not comfortable due to the humidity inside.

“Had it not been for the fantastic staff at this hotel,
I would have checked out the very next morning of my arrival. They swapped my room out three different times to ensure my comfort. Although they tried very hard
I was still very uncomfortable due to the amount of moisture in my room. The restaurant on the other hand was very good and the prices were extremely reasonable. The amenities made this hotel a three star. I wasn't too impressed by the standard rooms.
I do not remember the managers name that assisted me but he was beyond professional as well. I was overwhelmed with the customer service; and for that reason I will stay at the Holiday Inn Jacksonville Airport location again.”

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Amenities at Holiday Inn Jacksonville Airport, Jacksonville

24 Hour Front Desk AM/FM Alarm Clock Air Conditioned Bar/Lounge Bath Tub Business Center Coffee Maker in Room Concierge Desk Connecting Rooms Copy Service Cribs Available Down and Out Room Executive Level Exercise Gym FAX Free Airport Shuttle Free Newspaper Gift Shop Golf Guest Laundromat Hairdryers Available Ice Machine In Room Movies Indoor Pool

Iron Laundry/Valet Services Lounge Modem Lines in Room News Stand Outdoor Pool Outdoor Tennis Parking Pets Allowed Pool Porters Radio Restaurant Rollaway Beds Room Service Safe Safe Deposit Box Secretarial Service TV Remote Control Television with Cable Turndown Service Vending Machines Wake-up Service

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