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Holiday Inn Jacksonville Airport
14670 Duval Road,
I-95 At Arpt Rd,
Jacksonville, FL
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Average User Rating: 7.5 Cleanliness:[8.0] • Staff:[8.5] • Location:[8.5] Based on 226 user ratings |
Oct 14, 2009 by
Deborah from Hinesville,GA
Overall Rating: 6
“The room was fine but there was construction going on so it made it difficult to get around.”
Aug 1, 2009 by
Steve from Alamo,CA
Overall Rating: 7
“I'd prefer to pay a little more and stay in a room that was more comfortable with a bit more decor”
Jul 19, 2009 by
Gawain from Holland,MI
Overall Rating: 4
“Old hotel; way overdue for an overhaul. Probably needs to be a Days Inn or something; old rooms, old everything!”
Jul 18, 2009 by
Rosie from Washington,MI
Overall Rating: 9
“The rooms are extremely nice although they really need new carpeting or at least clean it because there were a ton of stains and large dark spots all over the room. The curtains were cleaned but also had permanent stains on them.”
Jul 11, 2009 by
Jeff from Greenwood,SC
Overall Rating: 8
“Overall, a good place to spend a night or two while waiting for a flight or cruise. Very courteous helpful staff and a nice coffee bar.”
Jun 30, 2009 by
Vicki from Knoxville,TN
Overall Rating: 10
“The rooms need to have more up to date furniture with sheet rock walls instead of block walls. Needs to be an overall update.”
May 11, 2009 by
G from Oklahoma City,OK
Overall Rating: 10
“If this question is about the Hyatt, Jacksonville, FL , it is fabulous, new, wonderful large rooms, flat screens, microwaves, looks like Pottery Barn decorated and the staff was very helpful to our needs.”
Apr 22, 2009 by
Brian from Dumont,NJ
Overall Rating: 5
“Decent looking on outside near JAX with nice lobby area. Emergency stairs were dirty & urine smell, had not been cleaned in months.”
Apr 19, 2009 by
Tom from Springfield,IL
Overall Rating: 10
“Recommend it, cost was great and the hotel fit the needs.”
Apr 9, 2009 by
Andres from Tamarac,FL
Overall Rating: 2
“The room had a strong stench! It was beyond disgusting.”
Mar 20, 2009 by
Ralph from Satellite Beach,FL
Overall Rating: 5
“Typical Holiday Inn. Hasn't been updated nor thoroughly cleaned in quite awhile.”
Mar 11, 2009 by
Renee from Pearland,TX
Overall Rating: 7
“In and of itself the hotel was decent. The staff was nice and courteous. However the rooms could use a remodel. They were somewhat dark and dank.”
Mar 10, 2009 by
Anthony from Jasper,GA
Overall Rating: 7
“Staff was very unfriendly, they did not even smile. The walls and doors in the hallways looked very worn and not kept up with.”
Mar 10, 2009 by
Lydia from Thomasville,GA
Overall Rating: 1
“Wouldn't recommend it to anyone. Beds were hard, food disgraceful, overall feel was unclean, and could hear the neighbors through the bathroom vents.”
Dec 11, 2008 by
Wanda from Auburn,AL
Overall Rating: 9
“Friendly staff and great breakfast buffet, especially the made to order omelets. We would stay at this hotel again.”
Dec 11, 2008 by
Carla from Pleasant Hill,CA
Overall Rating: 10
“The hotel is located very close to the airport right off I-95 and also close to a shopping center with anything you would need including several restaurants. All of the staff was very friendly and helpful.”
Nov 9, 2008 by
Hilda from Trenton,FL
Overall Rating: 2
“The room we stayed in had dirty carpet, dirty towels and in the bathroom the wallpaper was coming off the wall in the corner where the top floor bathroom had evidently leaked and the ceiling needed attending too.”
Oct 24, 2008 by
Kimberly
Overall Rating: 4
“Poor.”
Oct 22, 2008 by
Diana
Overall Rating: 10
“You all do a great job I loved my stays there and I will be back and I don't say that about alot of places.”
Sep 3, 2008 by
Erin
Overall Rating: 6
“Had it not been for the fantastic staff at this hotel,
I would have checked out the very next morning of my arrival. They swapped my room out three different times to ensure my comfort. Although they tried very hard
I was still very uncomfortable due to the amount of moisture in my room. The restaurant on the other hand was very good and the prices were extremely reasonable. The amenities made this hotel a three star. I wasn't too impressed by the standard rooms.
I do not remember the managers name that assisted me but he was beyond professional as well. I was overwhelmed with the customer service; and for that reason I will stay at the Holiday Inn Jacksonville Airport location again.”
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