Hilton Garden Inn Cleveland Downtown

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User Reviews for Hilton Garden Inn Cleveland Downtown, Cleveland

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Oct 22, 2009 by Vince from Bedford,OH
Overall Rating: 9

• They had microwaves, refrigerators and flat screen in the room.

“Excellent hotel in perfect location.”

Oct 15, 2009 by Dave from Waynesville,MO
Overall Rating: 9

• The 24hr pantry was great and reasonably priced.
• Parking should not cost $16 a day in the off-season and Wi-Fi was not always reliable.

“Hotel was clean and facilities were very nice. The bed in the room was very comfortable. The staff was very friendly giving us a stadium-view room upon request. The 24hr pantry allows for purchases of food, drinks and snacks at any time and I was surprised to find the prices reasonable. The free Wi-Fi was good, but not always reliable. Parking per day is 16 dollars which makes sense during baseball season, but off-season it should be cheaper. We parked on the street for free (meters dont run on weekends) and in a lot across the street for 3 dollars a day.”

Oct 9, 2009 by Tom from Maumee,OH
Overall Rating: 8

• Great location, walking distance to most of downtown.
• We were given a smoking room and it reeked.

“The hotel was fine for the price we paid. (I wouldn't pay full fare.) Unfortunately the hotel was booked and there were no non-smoking rooms available.”

Oct 9, 2009 by D. Hammonds from Galloway,OH
Overall Rating: 4

“Overall the hotel was nice. I requested a wake up call for 10:30 am and I didn't receive my call until 10:38 am. Due to the late wake-up call I missed a telephone interview, due to my wake up call was late.”

Sep 30, 2009 by Roxanne from Beach Park,IL
Overall Rating: 10

• The staff was very pleasant and helpful.
• The only negative was the pillows were too soft.

“The hotel was pleasant and the rooms were clean and attractive.”

Sep 29, 2009 by Ray from Antwerp,OH
Overall Rating: 10

• Location and the quality of the room.
• Nothing.

“Wonderful place to stay in downtown Cleveland. Hotel parking was reasonable and safe.”

Sep 17, 2009 by Lonely from Chicago,IL
Overall Rating: 8

• Thin walls. I could hear other people which I usually don't hear in other hotel.

“Good hotel for the price. Only catch is that parking isn't included and one of my beds was itchy (had to switch to the other one). Overall good stuff for Cleveland.”

Sep 15, 2009 by Kim from Dublin,OH
Overall Rating: 10

• Beautiful, clean and conveniently located.
• Cost of parking.

“Awesome place and
above my expectations.”

Apr 13, 2009 by Julye from Findlay,OH
Overall Rating: 9

• Staff were incredibly friendly.
• Had no idea there was a fee to park.

“Hotel was awesome. Staff were great. Only complaint for the entire experience was that the fee to park was not mentioned anywhere.”

Apr 8, 2009 by David from Springfield,OH
Overall Rating: 10

• Great location to where we were going.

“Good location, clean, staff was friendly, and the beds were very comfortable. We really liked having a small refrigerator in the room.”

Mar 28, 2009 by Arthene from Homeworth,OH
Overall Rating: 10

• Staff was very helpful in providing directions and a particular phone number. Waitress was excellent!
• The eggs at breakfast were rubbery and the so were the hash browns.

“Great stay. We were within walking distance of the Q for an evening concert and the accomodations were exactly what we wanted, bar, restaurant, parking and location.”

Nov 12, 2008 by Kris from Cheektowaga,NY
Overall Rating: 9

• Looked brand new, easy parking acess.
• Parking cost $16 a night.

“Love it, great downtown location close to everything!”

Oct 22, 2008 by Cheri
Overall Rating: 6

• Big room with free WIFI.
• Bed was a little uncomfortable.

“It's located across the street from the stadium in which the Cleveland Indians play, so it's very convenient for that. The rooms are large and fairly attractive and WIFI is free, which I always appreciate. The room also included a microwave and refrigerator, which is nice. It was altogether a pretty pleasant hotel.”

Sep 7, 2008 by Jeff from Pflugerville, TX
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[10]

• Location.
• Parking fees.

“Everything that one would expect for such a hotel.”

Sep 1, 2008 by Lee from Macon, GA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[6]

• Clean, comfortable hotel with friendly staff. Close to baseball and basketball stadiums.
• Business room occupied too often by kids cruising the internet.

“Clean, comfortable hotel with friendly staff. Close to baseball and basketball stadiums (this effects street traffic and hotel occupancy during home games). Business room occupied too often by kids (unsupervised) cruising the internet. Most irritating, hotel is fairly far from public transportation routes (RTA train and bus routes), and hotel shuttle only serves limited area and has limited hours. Therefore I spent fair amount of cash on car service which are flat fee taxis which are often Lincoln continentals. Nice vehicles to cruise in, but wish for lower price alternative. If you have a car, parking is $16 per day - so still pay. Can take RTA train from airport to Tower City terminal and vice versa, which is only $1.75! But then need either hotel shuttle (if available) or taxi to connect to or from hotel.”

Aug 21, 2008 by Sherri from Thornville, OH
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[10]

• I liked the fact that it was right across the street from Progressive Field.
• The bed! Said adjustable but didn't work & $16 additional for parking.

“Easy to get to off I-77 at progressive field, very convenient. Hotel is clean and staff was very helpful. Parking is additional fee which we were disappointed about. For the price of the room, parking should be free.”

Aug 20, 2008 by Maureen from Mobile, AL
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• Quality of the rooms.
• Limited parking spaces.

“Room had all the comforts of home, including free Wi-Fi. Breakfast was delicious. Staff was courteous and efficient. I'd go back in a minute!”

Aug 6, 2008 by Megan from Mentor, OH
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[7]

• The lady at the front desk was very friendly!
• The fee for parking was quite steep I thought and was not aware of the fee ahead of time.

“My husband and I were really pleased with the hotel itself. I wish there could have been some type of discount on parking for those that were hotel guests. I realize it was close to the professional sports facilities but it wasn't a game night and we were not taking away from their business.”

Jul 7, 2008 by Kim from Niles, OH
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The room was very modern and the bed was very comfy!
• The bar didn't open until 5pm!

“Excellent value, staff at your service was very friendly and knowledgeable.”

Jul 2, 2008 by Lindsay from Cincinnati, OH
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[10]

• It was a great location.
• The carpet was sticky, which was absolutely disgusting!

“The location was great, for attending the Indian's game, and convenient to get on/off highway, but otherwise, on the outskirts of the city. The bed was comfortable, definitely not the nicest hotel I've ever stayed in. For the money it was worth it.”

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Amenities at Hilton Garden Inn Cleveland Downtown, Cleveland

AM/FM Alarm Clock Beach Business Center Casino Fitness Center or Spa Free Local Telephone Calls Golf Hairdryers Available Laundry/Valet Services

No Smoking Rooms/Facilities Parking Pool Restaurant Room Service Safe Deposit Box Television with Cable Tennis

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