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Wingate Inn Charleston
402 Second Avenue,
Charleston, WV
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Average User Rating: 7.5 Cleanliness:[8.0] • Staff:[8.0] • Location:[7.0] Based on 58 user ratings |
Oct 8, 2009 by
Amanda from Roanoke,VA
Overall Rating: 6
“The accommodations were adequate: good bed; room decoration was modern and new.”
May 3, 2009 by
Lorna from Martinsburg,WV
Overall Rating: 8
“Overall the experience was fair. The hotel room bathroom had a slight problem. The shower curtain rod was installed upside down in that when the shower curtain was expanded it did not stay in place. To temporary correct the problem, I placed hand towels over each end of the curtain rod to keep the curtain in place so that water wouldn't spray out. Also the vending machines are placed on every other floor and would not accept anything except coins.”
Aug 3, 2008 by
Jessica from Russia, OH
Overall Rating: 9
Cleanliness:[8] •
Staff:[6] •
Location:[9]
“The hotel was clean. The included breakfast was definitely a plus. The only complaint I have is that the staff was not friendly and the English was difficult to understand.”
May 26, 2008 by
Barbie from Nitro, WV
Overall Rating: 9
Cleanliness:[9] •
Staff:[7] •
Location:[9]
“Overall an excellent experience. Bed was very comfortable and exceeded expectations. Jacuzzi in room was very nice, though not very well lit. Room was overall very nice. Would stay again anytime.”
Dec 13, 2007 by
Robert from Benton, KY
Overall Rating: 8
Cleanliness:[3] •
Staff:[9] •
Location:[6]
“The manager introduced himself to us while we were eating breakfast. He asked if everything was ok, so we told him what we had found in the room. He apologized and said that definitely did not meet their standards. To compensate for our disappointment he gave us his business card and wrote on the back that we were entitled to a free night's stay on our next trip through that area.”
Dec 11, 2007 by
Sandra from Alderson, WV
Overall Rating: 9
Cleanliness:[9] •
Staff:[8] •
Location:[8]
“Hotel was clean. Breakfast was more than I expected. 24 hour soft drinks and coffee.”
Dec 7, 2007 by
Steve from Yukon, OK
Overall Rating: 2
Cleanliness:[2] •
Staff:[5] •
Location:[2]
“The hotel was not very clean and did not have very nice amenities. Because it is right by very active railroad tracks I did not sleep very well. I also thought my room was not very clean. I asked for directions to a local mall and the written directions, which were prepared in advance, were incorrect. The breakfast was not very good.”
Aug 15, 2007 by
Diane from Cleveland Heights, OH
Overall Rating: 2
Cleanliness:[4] •
Staff:[4] •
Location:[2]
“Don't stay here. We won't again.”
Aug 7, 2007 by
Jill
Overall Rating: 6
“There was nothing nearby the hotel, the room was spacious and fairly clean. Our biggest problem was that the pillows were the worst I have ever tried to sleep on. The bed wasn't very comfortable and the towels were paper thin. You could tell the bathrooms had some age on them. The breakfast in the morning was excellent and offered a wide variety.”
May 14, 2007 by
Nina from Savannah, GA
Overall Rating: 5
Cleanliness:[9] •
Staff:[9] •
Location:[9]
“The towels located in the bathroom were right below the air vent. I woke up, took my shower and grabbed a soaked towel where the air vent had dripped all over the towels leaving them wet and smelly. I reported it to the front desk just to let them know in case someone else complained. They were very polite. I did not make an issue just simply took all the towels to the front desk to show them. Still very pleased with my stay.”
Aug 16, 2006 by
Dorothy from Bluefield, WV
Overall Rating: 8
Cleanliness:[8] •
Staff:[5] •
Location:[8]
“Overall, excellent. Convenient, just what we needed. ”
Mar 22, 2006 by
Mark from Ashland, KY
Overall Rating: 9
Cleanliness:[8] •
Staff:[9] •
Location:[7]
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