Hyatt Regency Cleveland Arcade

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User Reviews for Hyatt Regency Cleveland Arcade, Cleveland

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Oct 16, 2009 by Jim from Farmington Hills,MI
Overall Rating: 3

• Concierge was very helpful.
• Unkept rooms, worn out and dirty.

“If you are looking for the usual quality of Hyatt Hotels, you will not find it here. This was the dirtiest hotel room I have ever stayed in. A romantic getaway weekend turned bad quickly when the room had dust bunnies in the corners, the strong smell of smoke, burn holes in the curtains and visible stains on the blanket (not to mention the toe nail clipping that was in the bed - not ours). This hotel does not measure up to the star rating given. You would be better of at a clean/updated economy hotel chain.”

Oct 13, 2009 by Michael from Buffalo,NY
Overall Rating: 10

• Fantastic location.
• Parking.

“Great hotel, located in the heart of downtown Cleveland. The staff was incredibly friendly and helpful.”

Sep 1, 2009 by Clara from Hartford,CT
Overall Rating: 10

• I liked that it is near where my son lives. What a wonderful introduction to Cleveland! Quality place.
• There was no place to house our pet, and so we had to find accommodations. Also parking! $28 a night?

“Lovely stay in a beautiful historic hotel that did not scrimp on quality or beauty. We loved it and hope to return some day soon.I like the indoor shopping mall and hope that portion will be restored to its former glory. Personal staff. Great place!”

Aug 31, 2009 by Robin from Cheektowaga,NY
Overall Rating: 8

• It was a very beautiful building
• the furniture was old

“I would recommend this hotel to a family. It was very quiet and the staff were extremely friendly. In addition, this hotel is located very close to many restaurants, etc.”

Aug 29, 2009 by Lori from Port Elgin,Canada
Overall Rating: 10

• Staff was amazing and
  loved the vintange.

“We had a great experience here.”

Aug 24, 2009 by CJ from Maumee,OH
Overall Rating: 9

• Great location and historical hotel.

“Great location in downtown Cleveland. Close to wonderful restaurants and activities.”

Aug 22, 2009 by Shannon from Schaumburg,IL
Overall Rating: 10

• Large room with alot of characther. It wasn't a cookie cutter space.
• Rooms over look shopping space one the first floor of building so there was an echo.

“The staff was very friendly and the room was very clean. I would stay here again. Only thing is parking was not included.”

Aug 16, 2009 by Steve from Rochester,NY
Overall Rating: 8

• Convenient location/ friendly service/ clean rooms.

“Very nice hotel at 3.5 star level. Can't beat the price we payed on Priceline.”

Aug 16, 2009 by Terry from Salineville,OH
Overall Rating: 8

• I liked the historical aspect. It was built in 1890 and has been restored to it's old glory.
• The room was nice but not as nicely appointed as I had expected.

“Lovely building, unique styling, and comfortable. The rooms were more modern which did not stick with the theme of the hotel.”

Aug 12, 2009 by Mindy from Ann Arbor,MI
Overall Rating: 10

• Very comfortable room, spacious, friendly service, beautiful arcade.
• The parking situation was expensive and not convenient.

“Lovely, older appearing hotel, that is very well kept, with spacious room, extremely friendly and forthcoming service, located in a beautiful arcade building with balconies and ironwork.”

Aug 9, 2009 by David from Chariton,IA
Overall Rating: 9

• Great location and staff.
• Parking was expensive.

“Great rooms, staff and downtown location.”

Jul 13, 2009 by Richard from Marshalltown,IA
Overall Rating: 10

• Pleasant staff.

“Quiet room and hotel. Good location vis-a-vis downtown attractions. Close to good restaurants. Nice indoor connectivity to shops in the atrium. Good to have the WSJ and USA Today provided.”

Jul 10, 2009 by Wilma Burns-Bryant from Cleveland,OH
Overall Rating: 9

• Excellent.
• Very please.

“Convenient.”

Jul 6, 2009 by Paul from Sandy Springs,GA
Overall Rating: 9

• Historic and beautiful, great location!
• Stayed in an old smoking room smelled bad.

“Great experience overall.”

Jun 12, 2009 by Gary from Cuyahoga Falls,OH
Overall Rating: 10

“My wife and I stayed at the Hyatt in the Arcade in Cleveland, Ohio. Our stay was great. The staff was helpful (I forgot my socks). The quickly phoned Tower City to check their hours. I purchased new socks. The room was clean, and had a comfortable bed. We had a nice view of the E.4th St. restaurants and clubs.”

Jun 2, 2009 by Mike from Blacklick,OH

• We could walk to the baseball game at Progressive Field.
• We had to call down to the front to get a remote for TV & we had no wash clothes or hand towels.

“Everything was great except for the oversight of not having the room ready for a customer. Remote & lack of towels for us. You don't notice no hand towels until you need one.”

May 15, 2009 by Christy from Saint Marys,WV
Overall Rating: 9

• Wonderful atmosphere and great location.

“We really liked this hotel for it's downtown location. The room was great and the bed was really comfortable. We will stay here again, but next time I'll ask for a room away from the parking garage. The only window in our room was a view of the garage, and I would have preferred a city view. We didn't sleep very well because there were people screaming in the adjacent parking garage from 2-4 am. We called the front desk, but they couldn't do anything about the noise because the garage is not part of the hotel.”

May 12, 2009 by Marc from Indianapoils,IN
Overall Rating: 10

• The Arcade is truly a Renaissance building. Classic luxury at an affordable price!

“The Arcade is by far the best value in downtown Cleveland. Their is a good tailor, a Post Office and other services right in the building. The front desk and concierge are first rate. I was upgraded to a Deluxe Room and will definitely be back!”

May 2, 2009 by T.R from Granger,IN
Overall Rating: 8

• Good Hotel, good location & Service.
• None.

“Good hotel, will stay again.”

Apr 25, 2009 by Doug from Columbus,OH
Overall Rating: 9

• Its uniqueness.
• Lost $1.25 in the soda machine.

“One of a kind!”

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Amenities at Hyatt Regency Cleveland Arcade, Cleveland

24 Hour Front Desk 24 Hour Security ATM/Cash Machine Adjoining Rooms Air Conditioned Americans with Disabilities ACT ADA Compliant Audio Visual Equipment Bar/Lounge Barber Shop Bathroom Telephone Boating Breakfast Breakfast Buffet Business Center City Center Computer in Room Concierge Conference Facilities Connecting Rooms Continental Breakfast Copy Service Cordless Phone Cribs Available DVD Player Double Bed Electronic Door Locks Elevators Express Check In Express Checkout Family Plan Fire Alarm with Light Fishing Fitness Center or Spa Free Local Telephone Calls Free Newspaper Gift Shop Golf

Guest Laundromat Handicapped Rooms/Facilities Health Club Internet Access Jogging Track Kitchen Laundry Service Laundry/Valet Services Lounge Meeting/Banquet Facilities Microwave Multilingual News Stand No Pets Allowed No Smoking Rooms/Facilities Parking Porters Public Address System Refrigerator Restaurant Rollaway Beds Safe Deposit Box Secretarial Service Security Single Bed Smoke Detectors Solarium Sprinklers In Rooms Suite Telephone Tennis Turndown Service VCR Valet Parking Wake-up Service Wheel Chair Access

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