Hyatt Regency Cleveland Arcade

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User Reviews for Hyatt Regency Cleveland Arcade, Cleveland

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Jan 13, 2010 by Maria from Vermilion,OH
Overall Rating: 10

• Friendly staff with willingness to assist.
• Parking charges.

“Rooms were exceptionally clean and comfortable. I was able to upgrade my room at no charge. Concierge was helpful to my whole group assisting with ordering taxi.”

Jan 3, 2010 by Jan from Mansfield,OH
Overall Rating: 9

• Nice rooms with high ceilings.

“Great location. Nice and roomy with high ceilings. Nice bathrooms.”

Jan 2, 2010 by Mary from Woodville,OH
Overall Rating: 7

• I enjoyed the promptness of the front desk with all of my questions about the area.
• I did not like that there was no parking and valet cost an extra $22.00.

“This was a very nice hotel, (if you like historical or old places to go). The hotel was very close to everything, yet kinda pricey if you are traveling with a young child.”

Dec 25, 2009 by Diane from Mississauga,Canada
Overall Rating: 7

• Art location, beautiful public areas, and comfortable room.
• Construction noise very load and early, stores closed.

“Staff is very friendly and accommodating. Rooms were very comfortable. Beautiful building but too bad retail space in public areas mainly empty or closed early. Unfortunately construction next door started very early (before 7:00 am) and was very loud.”

Dec 6, 2009 by Chloe from Jersey City,NJ
Overall Rating: 8

• Great location, in the best part of downtown Cleveland.
• A little outdated.

“None there, all of the arcade shops were closed. Big spacious room with little furniture - kind
of
strange. Parking was more expensive then NYC.”

Dec 2, 2009 by David from Akron,OH
Overall Rating: 9

• Great location. Very unique architecture.
• No swimming pool or hot tub.

“ The Hyatt has a very unique design and is located in a great spot. It is close to all downtown Cleveland attractions. There is shopping and restaurants located inside the hotel. The only downside is that there was not a pool or hot tub, but the fitness room was more than adequate. ”

Oct 16, 2009 by Jim from Farmington Hills,MI
Overall Rating: 3

• Concierge was very helpful.
• Unkept rooms, worn out and dirty.

“If you are looking for the usual quality of Hyatt Hotels, you will not find it here. This was the dirtiest hotel room I have ever stayed in. A romantic getaway weekend turned bad quickly when the room had dust bunnies in the corners, the strong smell of smoke, burn holes in the curtains and visible stains on the blanket (not to mention the toe nail clipping that was in the bed - not ours). This hotel does not measure up to the star rating given. You would be better of at a clean/updated economy hotel chain.”

Oct 13, 2009 by Michael from Buffalo,NY
Overall Rating: 10

• Fantastic location.
• Parking.

“Great hotel, located in the heart of downtown Cleveland. The staff was incredibly friendly and helpful.”

Sep 11, 2009 by Todd from Washington,DC
Overall Rating: 8

• The architecture is classically beautiful.
• The non-smoking room we stayed in the second night smelled like smoke.

“The hotel is a historical landmark and for good reason. The arcade is beautiful to walk through and the staff was extremely friendly. They couldn't get us a king bed the first night but assured we would have one the second night (and we did).”

Sep 8, 2009 by Melinda from Sandusky,OH
Overall Rating: 10

“You have to pay for parking which is $18 overnight, I wish those things would be listed when you are searching hotels, but we have stayed here numerous times and we love it.”

Sep 1, 2009 by Clara from Hartford,CT
Overall Rating: 10

• I liked that it is near where my son lives. What a wonderful introduction to Cleveland! Quality place.
• There was no place to house our pet, and so we had to find accommodations. Also parking! $28 a night?

“Lovely stay in a beautiful historic hotel that did not scrimp on quality or beauty. We loved it and hope to return some day soon.I like the indoor shopping mall and hope that portion will be restored to its former glory. Personal staff. Great place!”

Aug 31, 2009 by Robin from Cheektowaga,NY
Overall Rating: 8

• It was a very beautiful building
• the furniture was old

“I would recommend this hotel to a family. It was very quiet and the staff were extremely friendly. In addition, this hotel is located very close to many restaurants, etc.”

Aug 29, 2009 by Lori from Port Elgin,Canada
Overall Rating: 10

• Staff was amazing and
  loved the vintange.

“We had a great experience here.”

Aug 24, 2009 by CJ from Maumee,OH
Overall Rating: 9

• Great location and historical hotel.

“Great location in downtown Cleveland. Close to wonderful restaurants and activities.”

Aug 22, 2009 by Shannon from Schaumburg,IL
Overall Rating: 10

• Large room with alot of characther. It wasn't a cookie cutter space.
• Rooms over look shopping space one the first floor of building so there was an echo.

“The staff was very friendly and the room was very clean. I would stay here again. Only thing is parking was not included.”

Aug 16, 2009 by Steve from Rochester,NY
Overall Rating: 8

• Convenient location/ friendly service/ clean rooms.

“Very nice hotel at 3.5 star level. Can't beat the price we payed on Priceline.”

Aug 16, 2009 by Terry from Salineville,OH
Overall Rating: 8

• I liked the historical aspect. It was built in 1890 and has been restored to it's old glory.
• The room was nice but not as nicely appointed as I had expected.

“Lovely building, unique styling, and comfortable. The rooms were more modern which did not stick with the theme of the hotel.”

Aug 12, 2009 by Mindy from Ann Arbor,MI
Overall Rating: 10

• Very comfortable room, spacious, friendly service, beautiful arcade.
• The parking situation was expensive and not convenient.

“Lovely, older appearing hotel, that is very well kept, with spacious room, extremely friendly and forthcoming service, located in a beautiful arcade building with balconies and ironwork.”

Aug 11, 2009 by Robert from Chicago,IL
Overall Rating: 10

• Clean, comfortable, friendly staff.
• Nothing

“I had an excellent stay.”

Aug 10, 2009 by Todd from Eden Prairie,MN
Overall Rating: 10

• Comfortable beds.
• Expensive parking.

“Nice room, very comfortable beds. Proffessional and friendly staff. There was a small amount of elevator noise in our room but not enough to be a problem.”

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Amenities at Hyatt Regency Cleveland Arcade, Cleveland

24 Hour Front Desk 24 Hour Security ATM/Cash Machine Adjoining Rooms Air Conditioned Americans with Disabilities ACT ADA Compliant Audio Visual Equipment Bar/Lounge Barber Shop Bathroom Telephone Boating Breakfast Breakfast Buffet Business Center City Center Computer in Room Concierge Conference Facilities Connecting Rooms Continental Breakfast Copy Service Cordless Phone Cribs Available DVD Player Double Bed Electronic Door Locks Elevators Express Check In Express Checkout Family Plan Fire Alarm with Light Fishing Fitness Center or Spa Free Local Telephone Calls Free Newspaper Gift Shop Golf

Guest Laundromat Handicapped Rooms/Facilities Health Club Internet Access Jogging Track Kitchen Laundry Service Laundry/Valet Services Lounge Meeting/Banquet Facilities Microwave Multilingual News Stand No Pets Allowed No Smoking Rooms/Facilities Parking Porters Public Address System Refrigerator Restaurant Rollaway Beds Safe Deposit Box Secretarial Service Security Single Bed Smoke Detectors Solarium Sprinklers In Rooms Suite Telephone Tennis Turndown Service VCR Valet Parking Wake-up Service Wheel Chair Access

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