Marriott Cleveland Downtown at Key Center

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User Reviews for Marriott Cleveland Downtown at Key Center, Cleveland

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Sep 17, 2009 by Greg from Stillwater,MN
Overall Rating: 10

• Excellent Staff.
• Nothing.

“Very helpful staff. Knowledgeable of the area. Very friendly. Great beds & excellent view of the lake.”

Sep 15, 2009 by Dena from Cincinnati,OH
Overall Rating: 9

• Great location. Within walking distance to many things.
• Coffee maker in room was a little confusing.

“Very nice location. Clean hotel and staff was very friendly.”

Aug 26, 2009 by CJ from Maumee,OH
Overall Rating: 10

• It was new, clean and great location

“Nice hotel, new and well maintained. Staff very friendly.”

Aug 14, 2009 by Steve from Kitchener,Canada
Overall Rating: 10

• Superb location for entertaining and dining, excellent staff.

“A perfect location for sporting events, downtown dining and nightlife, rock and roll hall of fame, science center, etc. The staff was extremely helpful. We stayed two nights, and wish it could have been longer.”

Aug 9, 2009 by Norbert from Thorold,Canada
Overall Rating: 10

• Close to attractions, the Twins also stayed at the hotel.
• Small pool.

“Comfortable , clean and friendly.”

Aug 4, 2009 by Brian from Sykesville,MD
Overall Rating: 10

• Location. Price. Quality of room. Consierge.

“Can't say enough good things about it. It was perfect. Parking downtown for $20 is about what is expected.”

Jul 5, 2009 by Lois from Upland,CA
Overall Rating: 10

• Perfect location for rock hall of fame and amtrak.

“Perfect location for us. We were able to check in early with no problem.”

May 25, 2009 by Jackie from Dayton,OH
Overall Rating: 10

• Very helpful and knowledgeable.

“Very enjoyable.”

May 17, 2009 by Chris from Cincinnati,OH
Overall Rating: 10

• Best Marriott I've stayed in.
• Nothing.

“Great location. Parking is
expensive but there are other options nearby. Lots of restaurants around.”

May 10, 2009 by Allison from Cincinnati,OH
Overall Rating: 10

• The location, view and convenience was great for the trip.
• The internet service and parking was costly for the one night that I stayed.

“The hotel was great, great views and area attractions were readily available. I was a little disappointed with the cost of internet service and the non-working mini fridge on site.”

May 9, 2009 by Tricia from Rockford,MI
Overall Rating: 10

• Location.

“Will definitely return!”

Jan 28, 2009 by Gail from Woodbridge,VA
Overall Rating: 2

• The room is visually pleasing, which was horribly misleading.
• Our toilet was broken (as well as the hair dryer) and our request to be moved was denied.

“This hotel is misleading because the room is visually pleasing but aside from the comfort of the linens, the customer service policies are unacceptable. Shortly after we arrived, the toilet broke and was overflowing from the back. We had to wait 30 minutes for someone to come fix the toilet and then no one from housekeeping came to clean up the bathroom until later that evening while we were out.”

Nov 20, 2008 by Patricia from Windsor,Canada
Overall Rating: 10

• Excellent experience, friendly , helpful staff woudl recomend to anyone.l
• Absolutely nothing.

“EXCELLENT.”

Oct 30, 2008 by Cheryl
Overall Rating: 10

• It was very nice, clean and spacious.
• The downtown location.

“The hotel was very nice. We loved the flat screen tv in our room. The room was beautiful when we walked in, from the pillows on the bed to the view of lake erie from the window.”

Oct 30, 2008 by Michele
Overall Rating: 10

• Super comfortable bed.
• Parking was $20 per night.

“Highly recommend this hotel. Very quiet, neat and friendly staff. Close to Hard Rock Cafe, Browns Stadium and other attractions.”

Oct 1, 2008 by gary
Overall Rating: 8

• Nice room.
• Hotel staff was cold.

“Nice hotel, clean room, great bed and flat screen TV.”

Oct 1, 2008 by Henry
Overall Rating: 9

• Able to get the car from the valet quickly and easily.
• Room lacked fresh air/air exchange.

“Staff wonderful. Accomodations great, but bed pillows weren't the best. Location is also great.”

Sep 14, 2008 by Frankie from Hardinsburg, KY
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[9]

• Don't like 4 star hotels charging $13 per day internet.
• Internet charges.

“High quality. greedy.”

Sep 12, 2008 by Joelle from Phoenix, AZ
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[10]

• Perfect location! Walking distance to the Browns game and all other activities.
• Only one issue - delayed valet service.

“Excellent hotel with great service. I would stay here every time I am in Cleveland!”

Sep 9, 2008 by Nipa from Novi, MI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Good room.
• Lack of dining choices, musty smell in foyer.

“The hotel was beautiful, conveniently located, and we had a great view from the room. I think that hotels such as the Marriott should begin offering complimentary wireless internet connectivity.”

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Amenities at Marriott Cleveland Downtown at Key Center, Cleveland

AM/FM Alarm Clock ATM/Cash Machine Air Conditioned Barber Shop Barber/Beauty Shop Bath Tub Business Center CD Player City Center Coffee Maker in Room Concierge Desk Cordless Phone Cribs Available Drugstore Elevators Exercise Gym Express Check In Express Checkout Fitness Center or Spa Florist Free Newspaper Golf Guest Laundromat Hairdryers Available Handicapped Rooms/Facilities Horseback Riding Ice Machine In Room Movies

Indoor Pool Iron Lounge Maid Service Meeting/Banquet Facilities News Stand Outdoor Parking Parking Phone with data port Pool Radio Restaurant Room Service Safe Safe Deposit Box Sauna Shower TV TV Remote Control Telephone Television with Cable Temperature Control Turndown Service Valet Parking Vending Machines Video Checkout Wake-up Service

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