Renaissance Cleveland

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User Reviews for Renaissance Cleveland, Cleveland

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Oct 12, 2009 by Kaylene from Los Angeles,CA
Overall Rating: 10

“What an awesome stay! The room I was initially assigned had a very small bathroom. The desk staff went out of their way to upgrade me to a bigger room with a beautiful bathroom. My partner and I had an amazing get away together. The room was beautiful, the facilities were superb and within easy walking distance of great restaurants and sports stadiums. Would definitely stay again.”

Sep 27, 2009 by Susan from Blissfield,MI
Overall Rating: 10

• Great Location for downtown Cleveland. Comfortable beds.
• Decor older.

“Great experience. Staff was able to accomodate my request for 2 beds even though only one was reserved per their Priceline arrangement. We were upgraded to Club level as no other rooms with 2 beds were available and we were Marriot reward members.”

Sep 8, 2009 by Jennifer from Lockport,NY
Overall Rating: 10

• The bedding, desk clerk and concierge.
• Nothing.

“Excellent location for restaurants museums and stadiums. beautiful room and spacious bath. We stayed from Thursday to Saturday and the hotel was very quiet in spite of knowing there was a convention at the hotel. The pool area is beautiful but lacks a hot tub. Loved everyone in fact we were taking pictures and staff stopped and asked if we wanted to both be in the pics. The doormen were fantastic helpful with tips about where to eat and party.”

Aug 26, 2009 by Joe from Oakwood,OH
Overall Rating: 8

“Hotel room was okay, not overly nice. Probably due to a facelift before too long.”

Aug 23, 2009 by Michelle from London,Canada
Overall Rating: 10

• comfortable beds, large rooms, central location to rock and roll hall of fame and short drive to pro football hall of fame in canton.
• Can't really find anything wrong with this hotel.

“The hotel is beautiful, large rooms, we had two queens and a pull out in an L shaped room. Large desk area and internet hook up for a fee. The breakfast was excellent and good selection. Friendly staff, always willing to help out.We had a great 2 night stay. Lovely hotel Lobby bar as well.”

Aug 19, 2009 by Tammi from Wadsworth,OH
Overall Rating: 6

• Cleanliness of rooms, hallways, lobbies, common areas was fantastic.
• Parking is miserable. Many laps around the garage. Garage was crumbling - spots were blocked in the morning.

“Starting with the cramped parking garage. Directions are poor inside so expect to have to back out of dead ends at least once. Spots are so tight many are wasted because patrons take more than a spot. We drove around the whole garage three times all 3 levels to finally get a spot. Garage is a bit scary. No good places to walk from car. Stairs and elevator are filthy. We paid $23 for this parking situation. We should have paid another $7 for valet, and we would have, but were already in the garage at the ticket station before we realized the valets were all around the corner. Hotel is the cleanest I've ever seen in the U.S. At 4 AM we awoke to a scream. Partying continued for hours. In the morning the desk advised us the weekends are like this because people come for weddings and stag/bachelorette parties and forget how to behave. Nice. Our weekend away from the children for our anniversary was not as quiet and relaxing as we had hoped. I thought by going 4 star I could avoid the motel mentality, but apparently not. I am disappointed that the hotel allows this. I will not try to stay at this hotel again.”

Aug 18, 2009 by Jackie from Lowell,MA
Overall Rating: 8

• Very elegant and
  cleanly nice overall hotel.

“This hotel was very impressive. Very nice decor and very clean. The staff was very pleasant and knowledgeable. If I was ever in the Cleveland area again I would absolutely stay at the Renaissance. The only down side was, there were a few rowdy guests enjoying the pool after posted hours.”

Aug 15, 2009 by Carol from Hamburg,NY
Overall Rating: 10

• Convenient location. Clean. Wonderful architecture.

“We enjoyed our stay very much. Being downtown on the public square was a terrific location. The architecture was lovely. The fountain in the lobby was beautiful and the view of downtown from there was outstanding. We all enjoyed the unusual shape of the pool and the feeling that you're outside, but you're not. We highly recommend.”

Aug 3, 2009 by Michael from Stuart,FL
Overall Rating: 10

• Classy, sophisticated, frienddly place to stay.
• Parts of it looked like it needed a renovation.

“Nice value for the money.”

Jul 8, 2009 by Wendy from Fairport,NY
Overall Rating: 8

• Clean and sharp.
• Front desk staff not real friendly and needs easier accessibility to parking garage.

“Would like to try again.”

Jul 3, 2009 by Shawn from Tupperville,Canada
Overall Rating: 1

• Nothing.
• The maid stole my camera and the security lied to my about it. The security wouldn't even tell me where to park! The pool was useless.

“This hotel was very disgusting. The staff (other than the front desk) was rude. The pool was completely useless and had no hot tub or steam room. The room stank and I almost positive the maid stole my camera. please do not stay at this hotel. The security was rude and quite frankly scary! The hotel was under some kind of construction so the view was of scaffold.”

May 1, 2009 by John from Ravenna,OH
Overall Rating: 9

• Very clean & great location.
• Space of the left side of bed to the wall.

“Would stay again.”

Apr 29, 2009 by Heather from Akron,OH
Overall Rating: 10

• The hotel room was very nice.

“The hotel was located very conveniently for our trip and the accommodations met our expectations.”

Apr 23, 2009 by Joe from Depew,NY
Overall Rating: 9

• Attached to mall with movie theater and walk way to Quicken Loans Arena.

“Hotel is great stayed here two weekends in a row. Could not find a better location. Walking distance to everything never had to use car.”

Apr 23, 2009 by TJ from Endicott,NY
Overall Rating: 8

• It's beautiful and in the heart of the city.
• Ive been to this hotel several times, and there's never any ice in the machines. Never even when I asked.

“Beautiful hotel, needs to work on ice machines.”

Apr 16, 2009 by Ashli from Newark,OH
Overall Rating: 5

• I loved the old world feel of the hotel, very classic.
• The atrium rooms need to be more soundproofed.

“The hotel was renovated back to its classic charm. We were on the 5th floor on the inside. Which means we had an outdoor sitting area which was very cute and sweet. But the room was very tiny. And because we had a door to the atrium (which was where the pool was) it was very loud. I was woke up at 8am on Sunday morning to kids screaming and laughing from the pool. I was trying to sleep. At 2 am for about an hour we had drunk twenty somethings slamming doors and screaming. But no one did anything. And then the worst part of the inability to sleep is that the hotel gives you two pillows. One is a feather pillow which is about 1 in thick or a Huge 2.5 feet X 2.5 feet. And about 1 foot thick. It was hard and heavy. I couldn't sleep because this was very uncomfortable and when I was able to I woke up the next day with a stiff neck. Not very comfortable.”

Apr 15, 2009 by Ben from London,Canada
Overall Rating: 9

• Location.
• Swimming pool.

“Believe, ended up changing rooms because of after hours pool noise. Pool was closed at 4:00 pm for maintenance, was told it would open in 30 minutes. The pool was fantastic.”

Apr 12, 2009 by Julie from Pittsburgh,PA
Overall Rating: 7

• Nice workout facilities.
• Parking garage does not have easy access to hotel.

“Nice hotel with a convenient downtown location. The indoor pool and gym were nice - they had fresh apples in the gym which was great. Staff was friendly, but service was slow throughout hotel. Great shower and room was small but nice.”

Apr 1, 2009 by Ray from Milton,Canada
Overall Rating: 7

• Location.
• Over priced.

“While it is a historic building in Cleveland, the general rooms are certainly not worth the four star price.”

Mar 25, 2009 by Mark from Lowellville,OH
Overall Rating: 10

• Very comfortable bed, great location!
• Small room, but not overly cramped.

“The hotel was well worth the money. The view from our room was not good. But the bed was fantastic. The bar was a little expensive, but the location was perfect. Close to shopping and the Q.”

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Amenities at Renaissance Cleveland, Cleveland

AM/FM Alarm Clock ATM/Cash Machine Air Conditioned Babysitting/Child Services Barber Shop Barber/Beauty Shop Bath Tub Business Center Car Rental Desk Childrens activities City Center Coffee Maker in Room Concierge Desk Cribs Available Currency Exchange Drugstore Elevators Exercise Gym Express Check In Express Checkout FAX Fitness Center or Spa Florist Free Newspaper Golf Guest Laundromat Hairdryers Available Handicapped Rooms/Facilities Ice Machine In Room Movies

Indoor Pool Iron Lounge Maid Service Meeting/Banquet Facilities News Stand Parking Phone with speaker Pool Radio Restaurant Rollaway Beds Room Service Safe Safe Deposit Box Sauna Secretarial Service Shower Sofa Bed TV TV Remote Control Telephone Television with Cable Temperature Control Turndown Service Valet Parking Video Checkout Wake-up Service Wet Bar

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