Hilton Marco Island Beach Resort

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User Reviews for Hilton Marco Island Beach Resort, Marco Island

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Sep 25, 2009 by James from Hollywood,FL
Overall Rating: 10

• Large spacious rooms.
• Nothing.

“Large rooms,with balconies, refrigerator and coffee maker.”

Sep 24, 2009 by Cindy from Carmel,IN
Overall Rating: 9

• Beach location.
• Paying for internet service.

“Excellent hotel and location considering the valued price that I received via Priceline.”

Sep 19, 2009 by Stephanie from Miami,FL
Overall Rating: 6

• The immediate access to the beach.
• The $10/day parking fees and the air was broken.

“The hotel was very nice and cozy. I would not recommend it for a family with small children. If you're okay with paying daily parking then this is the hotel for you. Loved the immediate access to the beach as well as the beach chairs and towels provided from the hotel.”

Feb 19, 2009 by Christine from Belleair,FL
Overall Rating: 5

• Location was nice. Appreciated the down pillows/bedding.
• Decorations, linens, overall feel was too cheap for 4 star.

“Not a 4 star hotel. I had a late check in and had to sleep on a double bed, but was not comfortable. I appreciated the down pillows/comforters. It is more like a Hampton Inn, but larger. The location is lovely, the staff were friendly, but not very competent (concierge was friendly, but too disorganized, the bellman didn't know where the elevator was, etc.)”

Oct 29, 2008 by Heather
Overall Rating: 9

• Beautiful, friendly, quiet and clean.
• Not enough to do with kids especially in rainy days.

“We loved our stay here. The beach access was great and the pool area beautiful! Would visit again tomorrow!”

Oct 22, 2008 by Jose
Overall Rating: 8

• Nice location.
• Front desk staff is not the kind of staff we were expecting for a resort.

“Even with the good location and access to the Beach, the new construction is really inconvenient. The view from the room could be better. We will come back to Marco Island, it is a romantic location but next we will pick a different Hotel.”

Sep 4, 2008 by Daphnne from Sunny Isles, FL
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Very big room, great location.
• Did not has any indoor activities for kids.

“We enjoyed our stay, the room was very big. The beach is right there. Beautiful pool. The only thing is that there is no indoor activities, problem when it's rain.”

Aug 28, 2008 by Mike from Spring Hill, FL
Overall Rating: 8
Cleanliness:[9] • Staff:[10] • Location:[10]

• Nice location.
• Construction all day everyday well after 500 made it impossible to relax in the room.

“Its nice but definitely not a resort like it says. If you are looking for a hotel it is above average but nothing luxury or 5 star about it. The staff is very friendly and helpful and overall not a bad place to stay for a weekend but definitely not a place to plan a big vacation around.”

Aug 20, 2008 by Cynthia from Cooper City, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Friendly staff.
• Food was a bit over priced.

“Had a great time. The staff was very helpful and friendly. Will visit again.”

Aug 19, 2008 by Edna from Calumet City, IL
Overall Rating: 6
Cleanliness:[8] • Staff:[4] • Location:[8]

• The location.
• Marketed to have tennis courts, but they were under construction.

“The location is great and the hotel itself is nice, but staff is not very helpful when asked to change the room from the construction side of the building.”

Aug 5, 2008 by Margarita from Hialeah, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The beach and island is great.
• Pool was kind of small with no slides or waterfalls.

“The hotel was great. Excellent pool and luxury ambience.”

Jun 7, 2008 by Ernestine from Midland, MI
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[10]

• Location.
• Hard to get a seat at the pool.

“Great hotel, awesome location!”

May 30, 2008 by Chad from Brighton, MI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Large room, great pool with tiki bar for drinks & food; Beach.

“Very nice hotel with large rooms, great pool area on the beach. Definitely recommend the Hilton.”

May 1, 2008 by William from Tampa, FL
Overall Rating: 3
Cleanliness:[7] • Staff:[2] • Location:[7]

• Being on the Beach was wonderful.
• The staff was not people friendly.

“The Hotel did not accommodate the Beach attire. The Staff were not people friendly and construction took place the whole weekend making the trip unsuccessful.”

Apr 21, 2008 by Tim from Toronto, ON CA
Overall Rating: 7
Cleanliness:[10] • Staff:[10] • Location:[10]

• Outstanding friendly staff.
• The room faced loud. Noisy construction.

“Hotel was excellent, but room faced loud noisy (on site) construction . It was so noisy we could not go out on the balcony. Eventually the hotel agreed to change our room.”

Apr 18, 2008 by Matt from Janesville, WI
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[9]

• Clean, luxury, location and beach.
• Room was not ready on time.

“Will definitely stay again if I return to Marco Island.”

Apr 17, 2008 by Andrea from St. Paul, MN
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[7]

• The staff/service was very high level!
• There was construction going on next door.

“The hotel facilities and staff operate at a very high level. If you are into service, I highly recommend it. The grounds are beautiful. I traveled alone but am planning to take my family back there at some point. For an area that is very senior oriented this facility had a large percentage of couples and families.”

Apr 17, 2008 by David from Lafayette, IN
Overall Rating: 7
Cleanliness:[8] • Staff:[6] • Location:[5]

• The beach was relatively clean.
• The position of the hotel to the beach, construction, out of date decor, lack of concierge knowledge.

“I have never called and asked for help and have always honored my stays, but this hotel had construction going on beside it and they originally told me that was the only side of the hotel they had rooms available. It was very small compared (room numbers) to the other resorts around it. The decor was out of date in the lobby and the concierge sent us to a very bad restaurant with some incorrect information. We finally received a room on the opposite side of the construction and our room wasn't available to us until 4:30pm and check in was 4:00pm. There was an insect in my drink at breakfast and the waffles were cold. I asked for sugar free syrup and for hot waffles fifteen minutes later they came when my family was done.”

Apr 16, 2008 by David from Sarasota, FL
Overall Rating: 4
Cleanliness:[9] • Staff:[3] • Location:[9]

• Right in the beach!
• Poorly treated.

“Hotel itself was very nice. Right on beach. Great location. Eating right across street. Had to pay extra just to park car. Seemed a little nickel and dime cheese for an upscale hotel.”

Apr 6, 2008 by Doug from Medina, OH
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[9]

• Location and facilities.
• Construction next door and expensive low quality drinks.

“Wonderful family vacation spot. Close to many activities. Manager's reception has enough food and drinks for fifty, 250 show up for it though.”

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Amenities at Hilton Marco Island Beach Resort, Marco Island

24 Hour Front Desk AM/FM Alarm Clock Babysitting/Child Services Bar/Lounge Beach Business Center Coffee Maker in Room Concierge Express Checkout Fishing Fitness Center or Spa Free Newspaper Free Parking Golf Hairdryers Available

Handicapped Rooms/Facilities Laundry/Valet Services Meeting/Banquet Facilities Mini Bar Modem Lines in Room No Smoking Rooms/Facilities Parking Pool Restaurant Room Service Safe Deposit Box Shops/Commercial Services Television with Cable Tennis VIP Rooms/Services

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