Holiday Inn Winter Haven

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User Reviews for Holiday Inn Winter Haven, Winter Haven

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Feb 29, 2008 by William from Surrey, BC CA
Overall Rating: 8
Cleanliness:[7] • Staff:[10] • Location:[7]

• Friendly staff.
• Hard to find no sign outside.

“Clean and friendly.”

Jan 15, 2008 by Tim from Manistee, MI
Overall Rating: 2
Cleanliness:[1] • Staff:[8] • Location:[4]

• I only had to stay here one night.
• Dirty rooms, dirty carpets, hair on bathroom floor.

“This hotel should only be used as a last resort when in need of urgent sleep.”

Dec 31, 2007 by Keith Y. from Detroit, MI
Overall Rating: 5
Cleanliness:[5] • Staff:[6] • Location:[7]

• The hotel was located in a nice area.
• The room was not always clean.

“Good hotel for a short stay. Located in a nice area. Somewhat over priced.”

Oct 6, 2007 by Milton from Centerville, OH
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[9]

• In was convenient to cypress gardens.
• The internet access did not work for much of the visit.

“The staff is helpful. Most supporting facilities could use a refresh, but it was a good value for the money charged.”

Aug 23, 2007 by Ronald from Soddy Daisy, TN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Good people serving this hotel and good food in restaurant great pool lay out.
• Nothing.

“Great I would tell any one it is a nice place to visit that was for my wife and myself if you need anything (like extra towels), they get them great place to stay.”

Jul 24, 2007 by Palmer from Estero, FL
Overall Rating: 8
Cleanliness:[7] • Staff:[9] • Location:[8]

• Front desk courtesy, friendliness and willingness to help with directions, restaurants.
• The hotel was fine.

“Satisfied all my needs and was good value at the price.”

Jul 12, 2007 by Bruce from West Palm Beach, FL
Overall Rating: 10
Cleanliness:[7] • Staff:[8] • Location:[10]

• Close to cypress gardens, pillows arranged on bed, big clean pool.
• The tub could take recaulking. Ceiling over tub needs paint. Only one TV remote for two rooms connecting.

“The child accidentally sighed up for special music on the TV which would have been an additional charge. We called the front desk immediately after I witnessed this myself. I had the child (age 16) call the front desk because she had made the mistake. I wanted her to learn how to take care of mistakes immediately. The front desk told the child that both rooms would have to be charged because there is a button you must push to get service. This was unacceptable to me. I spoke with front desk myself and explained it was an accident, and it had not been more than two minutes. She said she was not sure but would check the control to see how much time had passed, she would call me back. I phoned 15 min later and spoke with another person who listened as I explained my situation. She was nice but busy, and she said she would call me back. I never received a return call so I called back before going to sleep (about two hours after incident), and the front desk said that all charges were reversed.”

Jul 4, 2007 by Chelle from Palm Bay, FL
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• I liked this hotel. It was clean, quiet, safe and comfortable. It exceeded my expectations.
• I can't think of anything that I didn't like about my visit to this hotel.

“I was very pleased with this hotel. The staff was helpful and kind and the hotel exceeded my expectations. I had a king sized bed with a pull-out couch and both were comfortable to my family. The room was clean and we had everything that we needed. I was even surprised that we had a refrigerator in our room. I really can't think of any complaints. (We even stayed in a room directly across from the pool and it was quiet.) I would definitely stay here again.”

Jun 25, 2007 by Cherie from Niagara Falls, NY
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[4]

• Nothing
• See below

“First room we got smelled like cat urine (there were quite a few cats all around hotel) I assume they must go in while cleaning or something. Second room was a little better. The following morning there was no hot water at all. We had three in our room that needed to shower, I called the office and was told maintenance would be in about a half hour. That doesn't help when you need to leave at a certain time. No apology nothing, quite rude! I am not one to complain but it was an awful experience”

Jun 21, 2007 by Sheri from Lynn Haven, FL
Overall Rating: 9
Cleanliness:[9] • Staff:[7] • Location:[10]

• I loved the cleanliness and the location of this hotel, and my children loved the pool area.
• Having the washers and dryers outside. That seemed unsafe at night.

“I was pleasantly surprised by the whole feel of this hotel. Because it was so close to the sunshine state games, I thought it was not going to be as nice for the price. Happily, I was wrong. We enjoyed it!”

Jun 21, 2007 by Cynthia from Melbourne, FL
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[10]

• The beds were comfortable.
• Had to park to far from the room.

“The hotel was very nice and clean and the help was very friendly. The room was clean.”

Jun 7, 2007 by N from Glen St. Mary, FL
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Affordable, clean, close to attractions, restaurants, etc.
• No continental breakfast.

“It was a nice hotel for what we needed it for: affordable, clean, and close to the attraction we were visiting. It was one of the nicer hotels in the area that we stayed in.”

Jun 6, 2007 by Debbie from Lutz, FL
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Beds were queen size with 5 wonderful pillows each! Comfy.
• Our toilet was broken, but they were quick to fix. So not an issue.

“The hotel was very close to Cypress Gardens and had everything you needed right around the corner, from supermarkets, mini-mart's, restaurants, gas, everything. It was right there. The hotel pool and pool area were very large and extra clean. Overall, it was an enjoyable stay.”

May 30, 2007 by Jim from Wheaton, IL
Overall Rating: 7
Cleanliness:[6] • Staff:[7] • Location:[4]

• On command with great selections.
• Outdoor entry to all rooms.

“The rooms are big, which was nice. Beds pretty comfortable. On command satellite TV with great selections; many hotels in this class do not have on command. Outdoor entry to all rooms (no interior corridors) was the only major drawback. Decor is pretty dated. Overall a good experience.”

May 22, 2007 by Jamey from Murrells Inlet, SC
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[7]

• Hotel was adequate for price.
• The bathroom was very dated and in need remodeling.

“This hotel was close to several restaurants and was average in quality. Staff was friendly and they did have Wi-fi in the rooms which was nice to have.”

Nov 22, 2006 by Ron from Lake Worth, FL
Overall Rating: 7
Cleanliness:[8] • Staff:[9] • Location:[7]

• Convenient parking.
• Although a non-smoking room, it smelled like smoke.

“My comment for question 14 about the smell of the room affected my rating of this hotel considerably.”

Oct 25, 2006 by Viviana from Houston, TX
Overall Rating: 7
Cleanliness:[6] • Staff:[9] • Location:[7]

• The location close to all stores.
• Pool was dirty, did not have business room, no breakfast included.

“I would not recommend for a family. Poor was dirty. Surroundings were not well kept (gardening).”

Oct 19, 2006 by Luisa from Wellington, FL
Overall Rating: 10
Cleanliness:[9] • Staff:[9] • Location:[9]

• I liked the pool, and the fact there was a built in restaurant.
• I would have to say, I did not dislike anything.

“This hotel was cute and clean. Had a nice little pancake type of diner inside the lobby which was convenient.”

Oct 4, 2006 by Joseph from Miami, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Best hotel in town.
• Restaurant food could be a little better.

“Clean rooms with quality bedding, well appointed decor. Good locale, nice amenities, friendly staff. Great for the solo traveler or the vacationing family.”

Sep 28, 2006 by Camilla from Sycamore, GA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very friendly staff and helpful, this was for a birthday. great stay.
• They need to put steps and a handrail in swimming pool, not accessible to the elderly and handicapped.

“I thought the staff was excellent, check in took about five minutes. rooms were very nice and comfortable. My husband ate in the restaurant and said it was very good and affordable.”

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Amenities at Holiday Inn Winter Haven, Winter Haven

AM/FM Alarm Clock Bar/Lounge Breakfast Buffet Car Rental Desk Coffee Maker in Room Copy Service DVD Player Desk with lamp Disco Electronic Door Locks Exercise Gym FAX Guest Laundromat Hairdryers Available Handicapped Rooms/Facilities Heated Pool High Speed Internet Access In Room Movies Iron Laundry/Valet Services Meeting/Banquet Facilities

Multilingual News Stand No Smoking Rooms/Facilities Outdoor Parking Parking Pets Allowed Picnic Area/Tables Ramp Access to Buildings Refrigerator Restaurant Room Service Safe Deposit Box Smoke Detectors Sofa Bed TV Remote Control Telephone Television with Cable Truck Parking Vending Machines Video Checkout Wake-up Service