Grand Key Resort

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User Reviews for Grand Key Resort, Key West

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Oct 8, 2009 by Frank from Coral Springs,FL
Overall Rating: 6

• It is clean and good location.
• The swimming pool was under repair.

“The hotel was good for the price in the area.”

May 21, 2009 by Melissa from Bellaire,TX
Overall Rating: 9

• Nice staff.

“Great & helpful staff.”

Apr 21, 2009 by Stennis from Aurora,IL
Overall Rating: 7

• The staff was very helpful and friendly.
• They did not let me know I had to pay for parking until I was checking out.

“Over all it was very nice and
I enjoyed my stay there.”

Apr 11, 2009 by Shannon from St. Clair,MO
Overall Rating: 8

• The aquarium in the entry area was awesome & the room was well furnished.
• The balcony was very small and it it was noisy.

“On arrival, the staff seemed to be looking for tips. On leaving, early in the morning, they were no where to be found.”

Aug 5, 2008 by Christina from Coral Springs, FL
Overall Rating: 8
Cleanliness:[10] • Staff:[5] • Location:[4]

• The proximity to the beach.
• To far from Duval but they did have a shuttle.

“Overall, it was a nice hotel, all Doubletrees are. If you are only interested in the beach, its in a great location but way to far from Duval however, they do have a shuttle that will take you there. The bar is amazing and the pool is clean and family friendly. We were there with our 3 month old daughter and the staff had a great time playing with her and they couldn't do enough to ensure she was comfortable.”

Jul 28, 2008 by Evelyn from Oviedo, FL
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[10]

• Free Warm Cookies at check in!
• Cheap toilet paper.

“Great staff. Great room. Great cookie!”

Jul 17, 2008 by Steven from Clinton, NC
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great people.
• Not more time.

“Clean rooms, friendly staff, good price.”

Jul 14, 2008 by Kent from Proctorville, OH
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[8]

• Clean and quiet setting.
• They charge $10.00 a day to park on their lot.

“Other than the charge for Parking a very nice place to stay.”

Feb 16, 2008 by Dick from Newburyport, ME
Overall Rating: 3
Cleanliness:[7] • Staff:[6] • Location:[6]

• Clean and predictable.
• Poor service and food (breakfast).

“Typical chain hotel-clean, comfortable and bland. Room was not made up until we asked at 5:00 PM. Very poor buffet breakfast. The pastry was stale and inedible. All in all, not worth the money.”

Dec 6, 2007 by Simon from Vancouver, BC CA
Overall Rating: 7
Cleanliness:[7] • Staff:[5] • Location:[9]

• The pool and pool area was fantastic. The view from our room was good, and we appreciated that they had laundry facilities.
• The tub was disgusting, the TV stand was broken, and pool music began at 9 a.m. and was very loud and disruptive.

“Beautiful pool area, decent rooms, disgusting bathtub. Location is good in Key West. A bit of a shock at 9 a.m. when they cranked the Caribbean Music in the pool area. No sleeping in! The balcony over the pool was lovely, only 1 of two elevators worked for the three days. Kind of towers feel with a nice pool and lobby. The price seemed, but Key West is an exp place.”

Nov 19, 2007 by Beth from Coal Valley, IL
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[8]

• I liked the free shuttle service, this was a great plus when staying in key west. The grounds & pool area were beautiful. Neat & clean. Great staff.
• Service in the restaurant was below par. Wait staff were slow. Problem with getting a correct bill each meal. Wait staff not American?

“Other than the sub par service at the restaurant this hotel was great. Great room, great grounds, great front desk & housekeeping, great concierge! Loved it, but better off traveling to town for wonderful food & better service!”

Jan 8, 2007 by Elaine from Portsmouth, NH
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[1]

• Closed due to death of quest prior week from co poisoning.
• Closed by fire marshal.

“Scary! Imagine having been there the week before and be dead (1) from carbon monoxide poisoning or in the hospital (6) from carbon monoxide poisoning. This is a maintenance error that is unacceptable!”

Dec 29, 2006 by Dennis from Rio Rancho, NM
Overall Rating: 7
Cleanliness:[7] • Staff:[8] • Location:[5]

• Rooms were clean no moldy smell as is common in beach hotels.
• Iron didn't work. Restaurant food was only ok.

“Hotel is better than average. Key west is crammed with hotels, bars, and restaurants; this was quiet. If you want to be in the middle of everything- you need to take a shuttle. We had a car and drove downtown. Hard to find parking. Very friendly, let us check in early and gave us warm cookies. No beachy smell-very clean.”

Dec 29, 2006 by Jami from Sioux City, IA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• Nice pool area. Friendly staff. Shuttle service. Nice rooms.
• Parking charges.

“This is the 2nd time we have stayed at this hotel and again we were not disappointed. The staff is always friendly and helpful. The shuttle service to the beach and downtown is awesome. The pool area is very nice. The rooms were clean and comfortable. We enjoyed having free internet. Overall a great experience and I would recommend this hotel to anyone that asks.”

Dec 19, 2006 by Sandy from Blairsville, GA
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[9]

• The bed was excellent.
• Asked twice for the refrigerator to be empty never was but they opened it.

“Enjoyed the live music by the pool.”

Dec 15, 2006 by Shari from Lexington, KY
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Shuttle service to town beach and airport is great!
• Distance from old town key west and beach.

“The hotel was clean, staff friendly and helpful, the pool area was great and I loved the shuttle service , this is the first time I have been to key west and not rented a car, the shuttle service was very convenient and there was no worries about finding parking, getting tickets, etc.”

Nov 1, 2006 by Henry from Warner Robins, GA
Overall Rating: 6
Cleanliness:[10] • Staff:[5] • Location:[9]

• Excellent rooms.
• They charge for parking. Overly expensive.

“Very great rooms. Shuttle bus downtown Key West. Additional charges are excessive. They gouge at special events.”

Oct 1, 2006 by Pam from Loxahatchee, FL
Overall Rating: 9
Cleanliness:[10] • Staff:[8] • Location:[5]

• The pool and patio was very nice.
• The ten dollar parking fee was very upsetting It all most wrecked the whole stay.

“The hotel was clean and very nice. The room had a lot of space and beds were comfortable. I liked the patio very much.”

Sep 28, 2006 by Debra from Chicago, IL
Overall Rating: 9
Cleanliness:[8] • Staff:[8] • Location:[8]

• Shuttle bus, courtesy van, food, swimming pool, room, view.
• We were put into a terrible room, but I complained and got a much better one.

“The hotel is about a mile from the airport so planes are frequently going in and out directly above. I didn't mind but someone might. Our room was very nice, however, as I previously stated, initially we were put into a terrible room as far away from a good view as possible and very dark. I complained and got a better room. The pool is nice, but some maintenance should be done. Food was good and prices were reasonable. Staff was very friendly and helpful.”

Sep 11, 2006 by Thomas from Bronx, NY
Overall Rating: 7
Cleanliness:[8] • Staff:[7] • Location:[6]

• Very clean, nice pool.
• Too far from downtown area.

“Hotel was very nice. I felt I paid too much for a hotel that was too far from downtown.”

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Amenities at Grand Key Resort, Key West

24 Hour Front Desk Bar/Lounge Coffee Maker in Room Concierge Fitness Center or Spa Free Newspaper Hairdryers Available Handicapped Rooms/Facilities Laundry/Valet Services Meeting/Banquet Facilities

Mini Bar Modem Lines in Room No Smoking Rooms/Facilities Parking Pool Restaurant Room Service Safe Deposit Box Television with Cable

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