Hilton Naples and Towers

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User Reviews for Hilton Naples and Towers, Naples

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Sep 5, 2008 by Dawn from Fort Lauderdale, FL
Overall Rating: 5
Cleanliness:[7] • Staff:[10] • Location:[10]

• Customer service was excellent.
• All the noise, children were running up and down hallways.

“The staff was friendly and nice, the restaurant was over priced and the food wasn't that good, I didn't like the noise, children running and crying up and down the hallways, when notifying the front desk, nothing was done, so we had to listen to it till 2am.”

Aug 22, 2008 by Bev from Weston, WV
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Lots of proximal amenities.
• Can't think of a thing.

“Was clean, beautiful, friendly, up-to-date, plenty of parking, great location to local attractions (shopping, restaurants, beach, etc) quiet. nothing missing!”

Jul 9, 2008 by Mike from Bloomfield, NJ
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• Shula's restaurant was attached to hotel. Wi-Fi access for laptop.
• Not enough exercise equipment. Need more weight machines.

“Conveniently located. Room was clean. Size of room was good. Beds were very comfortable and were large enough for tall individuals. Shula's Steakhouse was accessed directly from the hotel and although expensive was well worth the price of the meal. Underground garage was a plus. Staff there were very helpful, cooperative and attentive to our needs.”

May 28, 2008 by Colin from Rochester, NY
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[10]

• Very helpful and friendly staff.
• Breakfast courses remained exposed to the open air for long period of time.

“Hotel was quiet, relaxing and accommodative. The staff support was second to none. I would gladly vacation there in the future.”

Apr 30, 2008 by Glenn from Mcafee, NJ
Overall Rating: 3
Cleanliness:[2] • Staff:[8] • Location:[9]

• Spacious room.
• Room smelled bad.

“For a Sheraton Hotel, it was below my expectations.”

Apr 30, 2008 by Mark from Frisco, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Service was fantastic.
• Lunch menu was overpriced.

“We stayed here for a funeral that we had to attend. Other family stayed at the Courtyard by Marriott. They checked out after first night after seeing our accommodations. Funny stuff for an emotional weekend. Glad we stayed here. I would absolutely 100% stay here again.”

Apr 24, 2008 by Peter from For Lauderdale, FL
Overall Rating: 9
Cleanliness:[9] • Staff:[7] • Location:[9]

• Shulas Steak House.
• 2 drinks by the pool, $26 and was a virgin drink.

“Very nice for an upscale area.”

Apr 10, 2008 by Sandi from Waterloo, ON CA
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[8]

• Executive floor had star bucks coffee available and also appetizers in early evening. Continental breakfast was very good serving local bagels excellent
• It was the priciest hotel we visited at the same star rating.

“Impressive lobby and grounds. Pool was clean and lovely. Rooms had superior linens and comfort with down pillows. A deluxe room on the executive floor was standard in appearance. It was clean in every way.”

Jun 29, 2007 by Kelly from West Palm Beach, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• The staff was exceptionally nice, they upgraded us to include the continental breakfast and cocktail hour Hors d'eurves.
• The room was great but it was not the best location as far as the view, but with all the other pluses, I have no complaints.

“Would definitely go back, I was very pleased with my experience.”

Jun 1, 2007 by Alex from Doral, FL
Overall Rating: 7
Cleanliness:[8] • Staff:[9] • Location:[7]

• Clean room and friendly staff.
• Lack of activities.

“Great hotel for business travelers, but it lacks a beach front and recreational activities for the family.”

Nov 8, 2006 by Shawn
Overall Rating: 10

• It did not smell like cigarettes.
• Does not apply.

“e were both very happy and look forward to staying again. Thanks.”

Sep 6, 2006 by Barbara from Delray Beach, FL
Overall Rating: 5
Cleanliness:[6] • Staff:[6] • Location:[4]

• Don Schula's Restaurant was nice.
• Room smelled like a dirty ashtray. Location to beach and Art's district was deceptive. Beach 3 blocks plus 3/4 mile shuttle. Art District 4 1/2 miles.

“I didn't appreciate the smell in our room. Even though I was told the hotel is non smoking you could tell that it was an ex smoking room. The halls were very noisy late at night with doors banging well past midnight.”