Courtyard by Marriott Westlake [Westlake, OH]- Hotel Reviews - MyTravelGuide.com


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Courtyard by Marriott Westlake 2-star

25050 Sperry Road, Westlake, OH

The hotel designed by business travelers, Courtyard surround you with all the conveniences that make business and pleasure travel easy.[more]

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User Reviews for Courtyard by Marriott Westlake, Westlake

Average User Rating: 8.5
Overall user rating
Cleanliness:[8.5] • Staff:[8.5] • Location:[9.0]
Based on 282 user ratings

Sep 24, 2009 by Denise from Goodyear,AZ
Overall Rating: 9 Overall user rating

  • Very clean interior and beautiful backyard exterior.
  • Management staff never greeted us when passing by, ever.

“The breakfast was excellent, as were the wait staff of the restaurant. The grounds were beautifully maintained.”

Apr 7, 2009 by Tim from Defiance,OH
Overall Rating: 10 Overall user rating

  • Convenient, clean and affordable.

“Great place to stay while visiting Cleveland. Good facility and staff. I would recommend staying here any time in the area.”

Mar 25, 2009 by Kathy from Willowbrook,IL
Overall Rating: 8 Overall user rating

  • Marriott's Courtyard consistent in expectation for this type of hotel.
  • Breakfast was not up to par.

“Staff very freindly. Guests seemed to be frequent guest at this hotel.”

Mar 4, 2009 by Jessica from Cincinnati,OH
Overall Rating: 9 Overall user rating

  • The reasons that I liked the hotel was location, clean, and the service was very good.
  • We were there during a youth soccer convention and the children were simply rude.

“I would recommend this hotel and would stay again because of the location which is right in front of I90 close to shopping, eating as well as the appearance of the room. Clean comfortable.”

Nov 28, 2008 by Tom from Lakewood,CO
Overall Rating: 8 Overall user rating

  • Convenient location, decent workout room.
  • Had a problem with internet connection but may have been my pc.

“Convenient hotel for business travelers on the west side of Cleveland. Rooms were clean, beds were comfortable had all the amenities I'd expect in a business hotel.”

Sep 14, 2008 by Mark from Defiance, OH
Overall Rating: 8 Overall user rating
Cleanliness:[8] • Staff:[8] • Location:[8]

  • Convenient location.
  • No coffee ready one morning.

“I like this place better than the other motels I have stayed at in the Cleveland area.”

Sep 10, 2008 by Trevor from Louisville, KY
Overall Rating: 5 Overall user rating
Cleanliness:[7] • Staff:[5] • Location:[8]

  • Location was convenient.
  • Room was infested with ants.

“The hotel was average at best. After a couple of hours, we found out that our room was infested with ants. The hotel transferred us to another room, that was only partially equipped. No ice bucket or glasses among other things. I went down to get an ice bucket and they didn't have one with a lid. It seemed really bush league. I really expected a bit more from a Courtyard.”

Sep 1, 2008 by MIKE
Overall Rating: 10 Overall user rating

“Another great stay at a savings.”

Sep 1, 2008 by Renick from Albright, WV
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[9]

  • Friendly, conveniently located.
  • Nothing.

“Clean, friendly, nice location to good restaurants, etc.”

Aug 13, 2008 by Mark from Powell, OH
Overall Rating: 8 Overall user rating
Cleanliness:[8] • Staff:[9] • Location:[9]

  • Hot tub was nice.
  • Only had king size beds left so one of us had to sleep on the pull out which was not very good.

“It was nice.”

Aug 11, 2008 by Roxanne from Royal Oak, MI
Overall Rating: 8 Overall user rating
Cleanliness:[8] • Staff:[7] • Location:[8]

  • Quiet.
  • Just ok--but good enough.

“This hotel was fine for an over night stay. The beds were comfortable. The people were nice and friendly.”

Aug 10, 2008 by Bruna from Lombard, IL
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Comfortable room and bed. Pool was great. Close to highway and restaurants.
  • Nothing!

“Desk staff were very helpful and courteous. The room was clean and comfortable. The pool and hot tub were great to relax in. Very kid friendly!”

Jul 14, 2008 by Tim from Port Huron, MI
Overall Rating: 8 Overall user rating
Cleanliness:[9] • Staff:[10] • Location:[9]

  • Room was ready even though we arrive about an hour early.
  • Cafe is overpriced for what's offered for breakfast.

“This is a pleasant hotel, located on the west side of Cleveland. Good location right off the expressway. Easy to get in and out. For the price it's only negative is the cafe which is overpriced for it's offering in the morning.”

Jul 11, 2008 by Bruce from Chippewa Falls, WI
Overall Rating: 8 Overall user rating
Cleanliness:[8] • Staff:[8] • Location:[8]

  • Spaceous room and comfortable bed. I appreciate the small fridge.
  • Maybe in-house affordable dining? I don't remember it being there.

“After a week of cramped quarters in another motel, the amenities and cleanliness was truly refreshing. The price was certainly right.”

Jul 8, 2008 by Al from Holland, MI
Overall Rating: 7 Overall user rating
Cleanliness:[8] • Staff:[7] • Location:[7]

  • Gym, pool, hot tubes.
  • Bedding and carpets need update.

“Hotel needs to remodel rooms. Bedding is inferior to those found under the same hotel brand just minutes away. It is time to replace old TV with Flat screens.”

Jul 3, 2008 by Cory from Indianapolis, IN
Overall Rating: 2 Overall user rating
Cleanliness:[1] • Staff:[7] • Location:[10]

  • Location.
  • Room was dirty.

“Again, room was dirty, sheets still felt wet like they didn't get them dry when they put them on the bed. No WiFi access is also a disappointment. Only WiFi in the lobby. Have to plug into hard line in the room. I wouldn't go back here.”

Jun 29, 2008 by Steve from Lancaster, PA
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[8] • Location:[7]

  • Clean and comfortable.
  • NA.

“Clean and comfortable room, public areas clean and maintained. Front desk personnel put guests ahead of phone calls, (nice).”

May 27, 2008 by Sara from Edgerton, OH
Overall Rating: 9 Overall user rating
Cleanliness:[8] • Staff:[10] • Location:[10]

  • I thought the rooms looked clean and the bedding was very elegant.
  • The exercise room could be updated with more modern equipment.

“I think that overall it is a very nice hotel. I would love to stay there again if I was ever in the area. Great little get-away from the hospital that my husband had surgery.”

May 21, 2008 by Rebecca from Westlake, OH
Overall Rating: 8 Overall user rating
Cleanliness:[8] • Staff:[8] • Location:[10]

  • The decor in both the public spaces and the rooms.
  • The hotel was sold out for the next night so we could not get a late checkout beyond 1 p.m.

“The staff was helpful and friendly, and the public space was neat and clean, as was our room. It was nice to have a refrigerator already in the room so that we could keep our leftovers from the restaurant we visited. I would recommend this hotel to others.”

May 10, 2008 by Ron from Rocky River, OH
Overall Rating: 5 Overall user rating
Cleanliness:[5] • Staff:[7] • Location:[8]

  • Comfortable bed.
  • Room smelled of cleaning products masking odors.

“Very convenient for business travel.”

Amenities at Courtyard by Marriott Westlake, Westlake

  • AM/FM Alarm Clock
  • Air Conditioned
  • Barber Shop
  • Barber/Beauty Shop
  • Business Center
  • Car Rental Desk
  • Coffee Maker in Room
  • Connecting Rooms
  • Cribs Available
  • Currency Exchange
  • Drugstore
  • Elevators
  • Exercise Gym
  • Express Check In
  • Express Checkout
  • Fitness Center or Spa
  • Florist
  • Free Newspaper
  • Free Parking
  • Golf
  • Guest Laundromat
  • Hairdryers Available
  • Handicapped Rooms/Facilities
  • High Speed Internet Access
  • Ice Machine
  • In Room Movies
  • Indoor Pool
  • Iron
  • Jacuzzi
  • Maid Service
  • Meeting/Banquet Facilities
  • Microwave
  • Outdoor Parking
  • Parking
  • Phone with data port
  • Picnic Area/Tables
  • Pool
  • Radio
  • Restaurant
  • Rollaway Beds
  • Safe Deposit Box
  • Shower
  • Sofa Bed
  • TV
  • TV Remote Control
  • Telephone
  • Television with Cable
  • Temperature Control
  • Tennis
  • Vending Machines
  • Wake-up Service
  • Water Skiing
  • Wet Bar

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