Hawthorn Suites-Fort Myers

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Mar 16, 2008 by Steve from Bath, PA
Overall Rating: 1
Cleanliness:[2] • Staff:[3] • Location:[8]

• Location.
• Horrible. A ramshackle dump.

“I know two-star hotels aren't the greatest, but this was awful. Everything was dirty and rundown. Best of all, no internet on the second floor. The front desk told me I needed an Ethernet cable but, sorry, there were none available. The truth is, there was nowhere in my room to plug in an Ethernet cable, so this must be the standard line they give everyone on the second floor. I thought Best Westerns were decent. This one must be the bottom of the barrel.”

Mar 11, 2008 by Helen from Coconut Creek, FL
Overall Rating: 7
Cleanliness:[6] • Staff:[6] • Location:[8]

• Paperwork was almost entirely eliminated due to prepayment.
• We misplaced our room key and after giving our room number, a new key was immediately cut; however, we gave wrong room #, so we got into someone elses.

“A very pleasant staff checked us in efficiently and we were in our room within 10 minutes of arriving. Room was clean, mattresses were new, and all amenities one would expect were available and in good working condition. For a reasonable price, we had a pleasant and comfortable night and were able to enjoy a full breakfast in the morning at no additional cost. Assistance was readily available if we wanted it but if we didn't want it, there was no intrusion into our privacy. I would recommend this hotel to others.”

Dec 15, 2007 by Patricia from Mansfield, TX
Overall Rating: 6
Cleanliness:[7] • Staff:[5] • Location:[7]

• Was close to where we needed to be.
• No maid service for one day internet down.

“Room was clean initially. We had no maid service from the time we checked in until the second day we were there (48 hours). We were out of towels and had to request at desk at start of third day to please clean room. We got fresh towels but the beds were not even made. Also the wireless internet was down. I believe they might have been trying to fix it but it was down the entire 3 days of our stay. This was one of the reasons we selected this hotel so that pretty much ed. I was not all that pleased with my experience.”

Aug 19, 2007 by Dennis from Winder, GA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Exceptionally clean, friendly staff, very nice room with amenities and excellent value.
• Not a thing!

“I would recommend this best western to anyone who travels and looks for a very clean place with a friendly staff. The price value was excellent with all amenities that travelers appreciate. The excellent free breakfast was a surprise. It was a one experience!”

Apr 3, 2007 by William from Baldwin, MD
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[9]

• Perfect for the price and location.
• Stain on bathroom counter and shower stall bracket loose.

“Best western offers good, reasonable mid-range hotels and service.”

Mar 5, 2007 by Lynnette from Muskego, WI
Overall Rating: 2
Cleanliness:[7] • Staff:[2] • Location:[7]

• Chocolate chip cookies in the lobby in the evening.
• There were no sheets on one of the beds and the toilet was broke.

“There were no sheets on one of the beds and the toilet was broke. They gave us a key for the room across the hallway in case we had to use the bathroom.”

Dec 21, 2005 by Joyce from Lecanto, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Excellent stay.
• Maid left my room open all day.

“Great stay sloppy housekeeping for leaving door ajar all day.”

1 of 1 people found this review helpful.

Dec 20, 2005 by Troy from Sgt Bluff, IA
Overall Rating: 9
Cleanliness:[7] • Staff:[9] • Location:[10]

• Room came with small kitchen, living room area and walled off to sleeping area. Nice and big.
• Elevator carpet was very dirty.

“Nice place with lot of room.”

Dec 19, 2005 by Marky from Pittsburgh, PA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[4]

• Could not believe the value! Maybe best hotel I have ever seen!
• The computer kept malfunctioning and try as they might have to fix it.

“Wonderful hotel that I found a bit hard to get to but once you did well worth the stay. I would consider just going to Ft. Myers again solely to stay here. Great view of a fountain out of my window- rooms were spacious and had everything- loved the mirrors and even a kitchen, fitness room, free breakfast, and more! Could go on and on!”

Dec 19, 2005 by Bob N. from Satellite Beach, FL
Overall Rating: 2
Cleanliness:[8] • Staff:[5] • Location:[9]

• Location.
• Infested with German roaches.

“N/A”

1 of 1 people found this review helpful.

Dec 17, 2005 by Mike from Fall River, MA
Overall Rating: 10