Hampton Inn Cleveland/Westlake

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User Reviews for Hampton Inn Cleveland/Westlake, Westlake

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Apr 17, 2007 by Karen
Overall Rating: 9

• Linens.
• Coffee pot kept near toilet.

“The linens were unbelieveable. Very comfortable beds.”

Sep 7, 2006 by Sharon from Chicago, IL
Overall Rating: 7
Cleanliness:[7] • Staff:[6] • Location:[10]

• The bed was very comfortable. Good Location.
• It didn't have a health club on pool on site.

“When checking out of the hotel, I asked if I could have a receipt showing a zero balance. I just wanted to make sure no movies or phone fees was added to my room. The clerk at the desk gave me a receipt. I was making me a cup of coffee when another desk clerk came out and asked me she could see my receipt. I gave it to her and she refused to give it back. I explained her the purpose of me wanting that receipt back. She still refused to give me my receipt back. She had a very bad disposition. I didn't fell valued as a customer. I don't know if I would stay there again.”

Aug 9, 2006 by Susan from Columbus, OH
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Wonderful bed - and the windows open for outside ventilation.
• There is nothing I didn't like.

“Fabulous bed, great amenities, good lighting in the bathroom and good mirrors (appearance counts for us business travelers). A good room layout to get work done. I wished I'd had an excuse to stay longer.”

Jul 27, 2006 by Sandy from Martins Ferry, OH
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great, quiet location. Very clean. Near great shopping!
• A pool would have been nice.

“This is a very nice hotel! It's clean, the rooms are quiet, the staff is friendly and the bathroom is a nice size. The beds are very comfortable and the comforters/pillows are soft and fresh. They serve you breakfast, and while it's not really gourmet, it's pretty good and includes eggs and sausage, along with biscuits, which is a lot better than the stale donuts you usually get. There were even fresh cookies on the stand in the lobby late at night when we came in from a night on the town. This is a great place, in a great location and we were very pleased.”

Jul 7, 2006 by Ann from Lima, OH
Overall Rating: 7
Cleanliness:[10] • Staff:[8] • Location:[8]

• The bed was very comfortable and the room was clean.
• The breakfast was out of some foods a half hour before we got there, and there was not enough selection.

“This hotel was nice in every way. It was clean, the bed was better than most and the staff was friendly. We arrived at the free hot breakfast one half hour before it was over and some foods were gone. There was not enough selection to advertise a hot breakfast. We would stay at this hotel again because of the cleanliness and the atmosphere.”

May 21, 2006 by Matt from Bloomsburg, PA
Overall Rating: 4
Cleanliness:[3] • Staff:[8] • Location:[10]

• Great location, friendly staff.
• No workout facility on site. They have agreement with local Bally's, but no means of getting you there.

“While it was OK for a 2 star hotel, it falls far below the quality normally associated with a Hampton Inn. The ceiling in the bathroom was peeling, exposing mold. The toilet whined when refilling. There was no workout room, and while they have an agreement with Bally's, it is 4 miles away and no transportation is provided.”

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Amenities at Hampton Inn Cleveland/Westlake, Westlake

Cribs Available Exercise Gym Hairdryers Available Iron

Laundry/Valet Services Meeting/Banquet Facilities Refrigerator Television with Cable

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