Imperial Swan Hotel and Suites

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User Reviews for Imperial Swan Hotel and Suites, Lakeland

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Jul 25, 2009 by Dan from Bradenton,FL
Overall Rating: 3

• Nothing
• Too old - Smelled Old.

“Would not stay here again.”

Apr 19, 2009 by Suzette from Margate,FL
Overall Rating: 9

• Location. Everything I needed was 10 minutes or less.
• Carpet fresherner to strong. Needed to be steam cleaned.

“Overall it was a good experience.”

Mar 25, 2009 by Dusty from Cocoa,FL
Overall Rating: 10

• Within walking distance to entertainment and great food.
• Parking.

“This is a friendly, clean, centrally located hotel which seems to be upgrading and updating as they go.”

Mar 19, 2009 by Jay from Memphis,TN
Overall Rating: 7

• No hidden unpleasant issues, easy access, nice staff.
• Older hotel, restaurant not open for breakfast during weekday.

“Great place to stay. Room is nice, staff is friendly. However, nothing is exceptional and no one went out of their way to make our stay memorable. Just a nice place to stay and I would recommend it to anyone going on a trip, just not a very special trip where they're looking for above average.”

Feb 13, 2009 by Joe from Wilmington,NC
Overall Rating: 7

• Bed was best.
• Small (15") TV bad shower head.

“It was like walking into an Art Deco hotel in Miami Beach. Restaurant wasn't open. Computer was down waited 20 min to check in. Felt like twilight zone of the 60s.”

Feb 11, 2009 by Mary from Anderson,IN
Overall Rating: 3

• Bed was ok
• Old not very updated and smelled like a smoking facility

“Not impressed and very dissapoinded that it wasnt a a familiar brand of motel”

Feb 6, 2009 by John from Springboro,OH
Overall Rating: 8

• Efficient, responsive staff
• the wireless routers were overwhelmed during the week-end resulting in slow, poor, often dropped connections

“The Imperial Swan is a refurbished, seven-floor, seventies era Sheraton hotel. The staff is efficient, responsive and attentive. The room was large and had two queen size beds, cable-TV and a mini-fridge. The mattresses were a bit soft and probably need to be replaced. High speed wireless is available, but the few routers were easily overwhelmed by a full house resulting in slow, spotty, often-dropped connections over the week-end. The hotel offers a "business center" which maintained a quick connection throughout the week-end, but only on one computer. The pool is large and inviting. The fitness center has only a basic set of machines and a few dumb-bells. The ice dispenser on the 3rd floor was broken with an aged sign indicating that guests should use the one on the 2nd floor.”

Feb 4, 2009 by Caylie from Gibsonton,FL
Overall Rating: 6

• The rooms in this hotel were considerably large.
• It was very noisy, you could hear everthing that was going on outside the room.

“Overall it was a good hotel.”

Mar 28, 2007 by Angela from Cape Coral, FL
Overall Rating: 5
Cleanliness:[6] • Staff:[7] • Location:[8]

• It was relatively clean.
• Moldy walls/ceilings. Broken, discolored toilet seat w/ no lid. Decor-nothing matched.

“This hotel needs to address some serious mold/mildew issues. There are simple, inexpensive things they could do to improve the overall appearance, like replacing the disgusting looking toilet seat and the torn blanket on the bed, but they seriously need to hire a qualified interior decorator. Nothing in the room matched. Nothing. People will look past short comings if they have an overall good impression. I was not impressed. The best thing about this hotel was the parking garage.”

1 of 1 people found this review helpful.

Amenities at Imperial Swan Hotel and Suites, Lakeland

120 AC 24-hour front desk ADA Compliant ATM on Site Air Conditioned Alarm Clock Audio Visual Equipment Bar Bath Tub Blackboard Bowling Bus Parking Business Center Cable TV Coffeemaker Color TV Conference Facilities Conference Suite Connecting Rooms Continental Breakfast Copy Service Cribs Available Dinner Double Bed Elevators Executive Level Exercise Gym Express Check Out FAX FEMA Approved Free Newspaper Free Parking Full Breakfast Guest Laundromat Hairdryer In Room Handicap Facilities Health Club Heated Guest Rooms Honeymoon Suite Ice Machine In Room Movies Indoor Parking International Direct Dial Iron Ironing Board King Bed

Laundry Service Laundry/Valet Lounge Maid Service Meeting Suite Meeting facilities Microwave Modem Jack Night Club No Pets Allowed Non-Smoking Room Outdoor Parking Outdoor Pool Over Sized Rooms Overhead Projector Parking Pool Projector Queen Bed Radio Ramp Access to Buildings Recreational Vehicle Parking Refrigerator Restaurant Rollaway Beds Room Service Safe Deposit Box Sauna Shopping Shopping Mall Shower Sitting Area Small Pets Allowed Smoking Sofa Bed Sprinklers In Rooms Suite TV Remote Control Telephone Temperature Control Toilet Truck Parking Upstairs Vending Machines Wakeup Service White Board

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