Best Western Diplomat Inn

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User Reviews for Best Western Diplomat Inn, Lakeland

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Apr 30, 2008 by Jean from Palm Harbor, FL
Overall Rating: 5
Cleanliness:[8] • Staff:[4] • Location:[9]

• Convenient location, friendly staff.
• Having to reach into the tank to hold the flapper down so the tank would hold water every time I needed to use the toilet.

“Stay wasn't terribly bad but after a long day; it was a bit aggravating to have had to wait 10-15 minutes for someone to show up to check me in. Toilet did not work; I called for repair & I was told that it would take a while for maintenance to come. So I had to reach into the tank to hold the flapper down so the tank would fill, every time I needed to use the toilet.”

Feb 6, 2008 by Bill from Melrose, FL
Overall Rating: 7
Cleanliness:[8] • Staff:[9] • Location:[8]

• The hot breakfast was a plus.
• Not worth the price. Hotel is in need of renovations.

“Older hotel with little cost paid in repairs. Roof leak repairs were noticeable. Staff was friendly.”

Jul 1, 2007 by Ralph from Houston, TX
Overall Rating: 5
Cleanliness:[7] • Staff:[8] • Location:[5]

• The air conditioning did not work well at all.

“I was very surprised to see that the hotel changed ownership in the time that I booked the reservation until we actually arrived. I was very glad to see that they honored the reservation though.”

Apr 29, 2007 by Joyce from Lake Placid, FL
Overall Rating: 5
Cleanliness:[4] • Staff:[5] • Location:[1]

• Complimentary breakfast.
• Rooms smell and need deep cleaning!

“Hotel is not traveler friendly! Very difficult to reach from the highway. Very difficult! We were informed we would be given two complimentary cocktail coupons for each night stay. We asked, none were offered. Hotel in a shabby, poor section of town.”

Apr 28, 2007 by John from Nokomis, FL
Overall Rating: 1
Cleanliness:[3] • Staff:[5] • Location:[2]

• Friendly staff.
• Several people just 'hanging out' making note of our presence.

“We looked at our room and the security lock did not work. Overall we were concerned with our safety so we moved to another motel and enjoyed a fine dinner and overnight. In other words, we received no value from the money we paid you. Never again will we use your reservation service.”

Apr 28, 2007 by Jean from Lodi, WI
Overall Rating: 4
Cleanliness:[4] • Staff:[5] • Location:[4]

• Near the mall and restaurants.
• It's a motel - outside access to rooms.

“There was construction going on and the vehicles everywhere. I'm a solo female traveler, and I don't want to say in "motels" - I don't feel they are as safe. And there was a giant cockroach (palmetto bug - apparently) on my vanity, when I got out of the shower. And the room was old, outdated, and didn't smell real good.”

Apr 12, 2007 by Wayne from Delray Beach, FL
Overall Rating: 1
Cleanliness:[1] • Staff:[3] • Location:[2]

• Nothing.
• If you like dirt and run down hotels this one is for you.

“I would not stay here again if you paid me.”

Apr 6, 2007 by Phil from Jacksonville, FL
Overall Rating: 1
Cleanliness:[1] • Staff:[3] • Location:[1]

• The room dirty, a $20 hotel at best.
• Wrong room, over priced, dirty, bad all round.

“Checked in, they did not have room requested, bugs in the room, towels dirty, room stank. This is a 20 dollar hotel. Check out 30 mines after arrival.”

Mar 15, 2007 by David from Bartow, FL
Overall Rating: 2
Cleanliness:[2] • Staff:[3] • Location:[5]

• Nothing.
• Very Old.

“No way this is higher than a 1 Star.”

Mar 10, 2007 by Carl from Waterford, MI
Overall Rating: 1
Cleanliness:[2] • Staff:[3] • Location:[2]

• Nothing.
• Overpriced, poor quality, needs repair, breakfast wasn't worth it.

“The toilet seat was falling off, the shower curtain was falling off, and there was no toilet paper in the bathroom. This was a motel that was in need of a lot of talc. ”

Feb 25, 2007 by James from Montgomery, AL
Overall Rating: 1
Cleanliness:[2] • Staff:[2] • Location:[3]

• Nothing at all.
• Dirty. Nasty. Scary.

“Absolutely terrible stay. Hotel was nasty, shady, and old. ”

Jan 18, 2007 by Dale from Ft. Pierce, FL
Overall Rating: 5
Cleanliness:[4] • Staff:[5] • Location:[4]

• Nothing was outstanding enough to like.
• Sheets had stains on them.

“The hotel was not in a very nice area and we felt uncomfortable parking our car on the back side where our room was. The sheets were old and stained possibly rust stains, but still very bad looking. ”