Hilton Greenville

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User Reviews for Hilton Greenville, Greenville

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Jan 28, 2010 by Doug from Berryville,VA
Overall Rating: 6

• Adequate, free parking.
• Cluttered lobby, noisy, poor service.

“The check-in was slow - only one attendant. My room was not cleaned until after 5:00 PM. Not a particularly nice experience.”

Jan 21, 2010 by Jennifer from Myrtle Beach,SC
Overall Rating: 10

• The heated pool is truly heated, very enjoyable!
• No free basic Internet.

“Good location. Clean with comfortable beds. The pool is really heated and they have a sauna too! I have stayed here before and will again I am sure.”

Nov 24, 2009 by Sandra from Fort Mill,SC
Overall Rating: 8

• The location.
• It is impossibly noisy.

“I had to change my room 3 times because I had asked for a quiet room in the beginning, and the desk clerk put me in an adjoining room along with screaming children in the halls. The hotel does not control the noise level or seem to have any rules about very young children traveling along all over the hotel and the parking lot. I changed my room for the second time because that room had a broken rail in the shower. It's a shame they don't require parents to watch their own children.”

Nov 16, 2009 by Jackie from Fort Mill,SC
Overall Rating: 8

• The location.
• Noise
  and especially the maid.

“This is a big noisy hotel, which would be so much more pleasant if there was some control over the noise by both the guests and the maids.”

Oct 12, 2009 by Tony from Alcoa,TN
Overall Rating: 5

• Attractive, clean, free Internet.
• Poor service at front desk.

“I made it known that this was my first Priceline stay, but I let them know that I belong to their Honors program and was a regular customer. It was obvious that the hotel was not full, but the front desk would not consider looking for an alternate room to the handicap room that they gave me. The toilet had problems that I reported on day one, yet they failed to repair it as promised. They apologized when I checked out, but that seemed to be just out of obligation.”

Aug 16, 2009 by Ken from Virginia Beach,VA
Overall Rating: 8

• Friendly and accommodating staff.
• Air conditioning broken in room, finally moved us to another room after fix did not work.

“Very friendly and helpful staff. Enjoyed the pool and jacuzzi almost to ourselves as the hotel was less than half full.”

Jun 25, 2009 by Stacy from Morrisville,NC
Overall Rating: 5

• The Lobby and Zip check in for room and airline.
• Being charged for Local Calls 0.95 per call and being charged for Internet Access $10.55.

“The Lobby and public areas were impressive and well maintained - however, despite the amenities, the room(s)seem outdated in decor (almost had a 'dirty' vibe) and the first room I was given smelled like it was a Smoking Room although it indicated it wasn't. I requested a difference room and was accommodated.”

May 14, 2009 by Carl from Greenville,SC
Overall Rating: 8

• Free parking, unlike downtown Greenville.
• Hotel probably got 3.5 Stars because of name (Hilton), not presentation and quality.

“Checked in around 4:00pm. Front desk staff was very nice and respectful. After 11:00pm, the night front desk member sounded like he didn't want to be at work.”

May 13, 2009 by Susan from Macon,GA
Overall Rating: 9

• This hotel was clean, quiet, comfortable with a friendly staff.
• Everything was very satisfactory.

“It was all we expected and we enjoyed our stay very much.”

Apr 14, 2009 by Ken from Alpharetta,GA
Overall Rating: 10

• Had to pay for wireless internet access.

“Excellent location, quality hotel at an affordable price.”

Mar 22, 2009 by Kristi from Maryville,TN
Overall Rating: 9

• Exactly what we had anticipated. Safe, clean and
  nearby drive to downtown.

“Very pleasant stay. Nearby drive to downtown, clean and
safe area. Would definitely recommend to others visiting the area.”

Mar 19, 2009 by Tina from Greenville,SC
Overall Rating: 7

• The location was good and near several restaurants.
• The hallways had not been vacuumed well, if at all.

“This hotel is in a good location and near many restaurants and a mall. It has easy access to interstates and the downtown area. The service was good as well. I would probably stay here again.”

Mar 12, 2009 by Janice from Sumter,SC
Overall Rating: 8

• Pool was small.

“The hotel restaurant was to open Saturday at 5:30 and did not open until 6:10. It would not have been a problem except we had a time - line and chose to eat at the hotel to save time. It was a change to stay in a nice hotel and not pay for parking!”

Mar 10, 2009 by Mark from Chapin,SC
Overall Rating: 9

• Everything was very, very expensive here.

“I'd recommend this Hilton to anyone traveling into the Greenville area for business or pleasure.”

Feb 22, 2009 by Angie from Farmington Hills,MI
Overall Rating: 4

• Location.
• The restaurant was a disgrace. The pool was dirty, the manger less than helpful. Internet $11/day.

“In summary, this hotel is average. The restaurant was awful. Very little selection, some of that selection not even available and when we were finally served (after 1 hour!) the entire meal was cold. I would never eat there again. The staff was extremely unhelpful and we were offered no compensation for any of the issues we encountered. We will not stay again.”

Jan 22, 2009 by Bill from Tucson,AZ
Overall Rating: 9

• The Crabtree & Evelyn bath products for the wife.
• The in-room coffee pot did not work.

“Comfortable, pleasant, nice decor and inviting. I would definitely stay there again.”

Nov 1, 2008 by ing
Overall Rating: 9

• Good location.
• Not a good menu.

“Good place to stay good location, close to downtown and the mall.”

Oct 30, 2008 by Lon
Overall Rating: 8

• Lobby area and arrangements were classy.
• The room was average, expected better.

“Classy hotel setup, with comfortable beds.”

Oct 28, 2008 by sammy
Overall Rating: 9

• Comparable to Marriott.
• Shower drain was a little slow.

“Good convenient location, near access to freeway, lots of dining choices nearby; well lighted parking lot.”

Oct 9, 2008 by Jamie
Overall Rating: 8

• The lobby area was very nice.
• Noisy at night.

“Kind of noisy at night. Room service wasn't great. Room service person did not uncork wine or pour glasses.”

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Amenities at Hilton Greenville, Greenville

24 Hour Front Desk AM/FM Alarm Clock Bar/Lounge Coffee Maker in Room Concierge Express Checkout Fitness Center or Spa Free Newspaper Free Parking Hairdryers Available

Handicapped Rooms/Facilities Laundry/Valet Services Meeting/Banquet Facilities Pool Restaurant Room Service Safe Deposit Box Television with Cable VIP Rooms/Services

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