The Westin Poinsett Greenville

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User Reviews for The Westin Poinsett Greenville, Greenville

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Apr 30, 2008 by John from Duluth, GA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[10]

• Location, character, personnel.
• No pool. Needs a little bit of paint and polish, etc.

“The Westin Poinsett is located on Main Street in the center of downtown Greenville, SC, in the middle of the historic renewal section of town. It is extremely convenient for parks, restaurants, shops, entertainment etc. The hotel's ambiance was great, the staff was great. The only complaint we had was that there was no pool and it seemed to be in need of a slight bit of TLC in the public areas.”

Apr 20, 2008 by James from Midlothian, VA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[10]

• Location.
• Cost for internet use.

“The hotel is located in a very convenient location in downtown Greenville. The bathroom is rather small and the television is older. However, the beds are very comfortable and the room is clean.”

Apr 17, 2008 by Cory from Mount Pleasant, SC
Overall Rating: 3
Cleanliness:[7] • Staff:[9] • Location:[8]

• The bell staff was great.
• Very rundown. Needs upgrading.

“Location is great. But the hotel is very old and in need of some major renovation. The bed was supposed to be a heavenly bed, but it was very uncomfortable and didn't have any padding or even a fitted sheet. Pillows were very flat. For a 4 star hotel, I expected at least a flat screen TV, not a 19 inch outdated TV. The bar was not open when I was craving a drink. The bell staff was very helpful and some of the front desk employees were great too. Overall it should not be classified as a 4 star hotel. I stay at Westin's all the time and never have been this upset as I was with my wife.”

Apr 10, 2008 by Andrea from Avon Lake, OH
Overall Rating: 8
Cleanliness:[10] • Staff:[9] • Location:[10]

• Location.
• Everything was good.

“Great location and wonderful service. Great way to explore Greenville.”

Apr 8, 2008 by Dave from Boiling Springs, SC
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[10]

• The guy delivering our luggage was so helpful and wonderful offering information to us about the motel and our likings: restaurants, bars, bands, etc.
• I was very upset that the TV had offerings of X rated videos available at the push of a button. Children could easily access this.

“The staff was nice but again our bag man was very helpful. The bartender was great and so helpful for us also! The bed was so soft and comfortable, however if you are looking for a (standard) nicely decorated room, this is not a "WOW" room. The bathrooms were very plain but did have a double shower head. Our view was not very good; we could only see the side of another building. The curtains were nice and thick so that the sun didn't shine through to wake us the next morning until we were ready to wake up. The housekeeper did come to our room 3 times before our checkout (of one night) wanting to come in to clean. Check out was not until 12, which gave us plenty of time and not rushed to get out. The express checkout was great too. There was also a great little restaurant/bar that had a late band playing. It was such a romantic little area, a cozy little cubby area, where we could still see and hear the band. It also had a mini TV in the cubby.”

Apr 7, 2008 by Teal from Thomasville, GA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great location and piano bar in the lobby. The buffet breakfast is fabulous and the coffee shop is exceptional. Our room was spacious and immaculate.
• Valet parking took a while to get our car.

“Great hotel, great location, great food and a fantastic lobby with a piano player. Just a fun place to stay that is in walking distance of great restaurants, shops, and the park in downtown Greenville.”

Apr 5, 2008 by Julie from Bremen, GA
Overall Rating: 5
Cleanliness:[8] • Staff:[10] • Location:[8]

• The bed was very comfortable.
• The room was extremely hot, a/c didn't work.

“I was not impressed with the hotel. The ceiling was peeling in the bathroom. It didn't offer a lot of the amenities that a 4 star hotel offers.”

Apr 3, 2008 by Carmine from Brunswick, OH
Overall Rating: 4
Cleanliness:[4] • Staff:[3] • Location:[10]

• Located in the center of town.
• No pool, need to redecorate.

“Located in the heart of the city, with no pool, hot tub or sauna. Average food and over rated.”

Mar 27, 2008 by Jim from Greer, SC
Overall Rating: 5
Cleanliness:[8] • Staff:[6] • Location:[8]

• Luxurious bedding.
• Could hear every single thing going on in the hallway.

“Lovely hotel and room, however, we were very disappointed at the amount of noise we could hear from the hallway. We could hear, distinctly, each time the room across the hall was entered or exited. Then we heard the maids in the same room talking and listening to the radio. Very loud! We think the doors should be changed to deaden hallway noise.”

Mar 27, 2008 by Jenifer from Jacksonville, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The elegant lobby, the pianist playing during happy hour.
• Our room did not get cleaned one day, new towels but that was it.

“Located in the heart of hip Downtown Greenville. In the evening you can stroll to three or four world class restaurants. The hotel lobby and bar are well appointed, with a terrific pianist at cocktail hour and a really good bartender. Try the martinis. The hotel is up to date but has an old world feeling. Great value for the money.”

Mar 26, 2008 by Stacey from Alpharetta, GA
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[9]

• You can't beat the location for Downtown Greenville - it's the best. Love the lobby, always have. They have preserved the history and kept it unique.
• Room was either above kitchen or vented near kitchen. Smelled like seafood.

“I love the Westin properties. They are always so unique and true to the region, rather than plopping down a standard design like other chains. I am originally from Greenville, so I know the history of the "old" Poinsett. I feel like I'm in a movie when I walk in here. It's like going back in time but having the luxury of modern conveniences. I would pay a little more for this hotel than its competitors for that reason.”

Mar 13, 2008 by Gene from Lancaster, PA
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[10]

• The location. Centrally located in Downtown. The room was fantastic
• Garage parking did not allow for rolling luggage to go directly into hotel. Too many stairs.

“Excellent location in central Downtown Greenville. Large, attractive rooms with great bed. Very hospitable staff added to Southern charm and warmth of hotel.”

Mar 13, 2008 by Curtis from Fountain Inn, SC
Overall Rating: 2
Cleanliness:[3] • Staff:[7] • Location:[7]

• The location downtown is perfect.
• The rooms are not up to par, windows rattle all night , heat is bad.

“Didn't like my stay at all.”

Mar 5, 2008 by Kelly S. from Honea Path, SC
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• Everything. From check in to check out.
• I can't think of anything!

“Pleasant place to stay! Great location for Downtown. You can dine so many places, walk to concerts, view beautiful sites, one word to describe, incredible!”

Mar 4, 2008 by TravelinGirl from Georgia
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[2]

• Nothing positive. The bed was comfortable but thats it.
• I have nothing but bad to say about this place.

“The place is old. There is no food for under $10 a plate and we are talking like each item like $10 for a muffin and $10 for eggs and coffee is like $5-10 dollars. The people are nasty they don't tell you there is a local Mc Donald's and stuff for normal people around the corner when you ask. Their answer is "Not in Downtown"(in other words beneath them or oh how low class). And there is within a few blocks away. There were stains on the carpeting in the room that were unidentifiable. They put bathrobes for you to buy in the closet for $90 that have been used and ripped. There are no gift shops with novelties for people that have key chains and fun things cheap things. The building next door has broken windows and is dirty looking. The hotel itself is not as nice as it looks in the pictures the dining area is smaller so is the lobby. They are over priced. Its definitely for a snob who likes to tell people how to live and what to think and that has no taste or personality and no human qualities. They are not human friendly to smokers. (I don't smoke but a friend that was with me does) They make the warning if they smell smoke or see anything that says you smoked in the room they will charge you a $200 cleaning fee. There is nothing around the area worth seeing or doing. You would go broke on a trip to this hotel everything in it is a gimmick to make more money. They take a credit card to supposedly hold the room and put a $50 hold. If you do not use their Valletta parking before you check in you get a ticket to park and they will charge you for parking instead of just validating it. Once you get the room key its free to park in the lot and get in and out of the lot. Another rip off gimmick. The town itself if a waste of businesses that have gone out or some that are just coming in. The ones coming in are a waste because they have all these expensive over priced items that are not only ugly but they are useless, pointless and unfunny. If youre on a trip business or pleasure you want to enjoy yourself. I give this trip a huge thumbs down it was not fun and it was not up to my standards of living. They have video games that are on a play station system they want to charge you $65 to play. So there is really nothing for a child to do or an adult who is bored. All the business around are over priced and lacking real entertainment. The rooms lacked color and a warm feeling they were very cold and plan. No decoration and what was there reminded you of a funeral parlor in the angels hanging above the beds. I will say the beds were comfortable. But that was the only thing that was good. Nothing fun, nothing enjoyable, no entertainment for the family, Nothing for kids or adults that are big kids. Expensive, way over priced and pretty much a waste of time and money. Lacks the feeling of being human and being able to relax and have a nice time.”

Feb 21, 2008 by Jeff from Atlanta, GA
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[10]

• Perfect location within close walk to everything.
• Older hotel - could use sounder proofing.

“Great location to go see Falls Park. Lots of great restaurants and shops right out the front door.”

Feb 19, 2008 by Tim from Phila, PA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The most comfortable beds and pillows.
• Would like a mini fridge.

“Beautiful, Quaint hotel in a most desirable area.”

Feb 11, 2008 by John from Austin, TX
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[10]

• Clean and nice.
• Parking!

“Great place to stay for the price.”

Feb 9, 2008 by Allen from Greenville, SC
Overall Rating: 5
Cleanliness:[8] • Staff:[8] • Location:[7]

• Large room.
• The hotel felt like a big old building.

“I was very disappointed in this hotel with it being a 4 star. I was looking for much more decor then it had. The TV small, the lighting was bad, the room service was good but 1 of the dishes we had to return.”

Feb 6, 2008 by Jon from Wellford, SC
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[10]

• Great location.
• Bathrooms are a little small.

“Great service. Beautiful hotel and a fantastic location to Downtown Greenville. Had wonderful breakfast at hotel restaurant!”

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Amenities at The Westin Poinsett Greenville, Greenville

24 Hour Front Desk Available to/from Greenville/Spartanburg Airport; 7 AM-10 PM Bar/Lounge Business Center Coffee Maker in Room Concierge Express Checkout Fitness Center or Spa Hairdryers Available Handicapped Rooms/Facilities

Laundry/Valet Services Meeting/Banquet Facilities Modem Lines in Room No Smoking Rooms/Facilities Parking Restaurant Room Service Safe Deposit Box Television with Cable VIP Rooms/Services