Sheraton Suites Tampa Airport [Tampa, FL]- Hotel Reviews - MyTravelGuide.com


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Sheraton Suites Tampa Airport 3-star

4400 West Cypress Street, Tampa, FL

The Sheraton Suites Tampa Airport offers 260 luxurious two-room suites featuring separate living room with wet bar, refrigerator, microwave, coffee maker and queen sleeper sofa.[more]

  • Amenity Highlights — Fitness Center or Spa, Free Parking, 24 Hour Front Desk, Bar/Lounge, Business Center
  • Average User Rating: 7.5 [rate it]
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User Reviews for Sheraton Suites Tampa Airport, Tampa

Average User Rating: 7.5
Overall user rating
Cleanliness:[7.5] • Staff:[8.0] • Location:[8.5]
Based on 261 user ratings

Oct 21, 2009 by Don from Calgary,Canada
Overall Rating: 8 Overall user rating

  • Liked hotel ambiance.
  • Except that they were in the middle of reno's.Noisy,dusty,limited elevators.

“Nice hotel. Will be great when reno's are done.”

Aug 10, 2009 by Rita from El Monte,CA
Overall Rating: 8 Overall user rating

  • The location of the hotel was convenient.
  • The noise from construction workers.

“I think that when construction has been completed on this hotel it will be a nice place to stay.”

May 12, 2009 by Terry from Meridian,ID
Overall Rating: 4 Overall user rating

  • Nothing.
  • Old, run down, room smelled very musty, not even a free continental breakfast, and cost $10 for WiFi access. Wouldn't recommend to others.

“Old, outdated, smells bad in rooms. Rooms were worn and run down. No extra towels, wash cloths, or soap. Charges $4 for a bottle of water. Restaurant is expensive. No free continental breakfast. Was glad to leave.”

May 3, 2009 by Jan from Saugus,MA
Overall Rating: 10 Overall user rating

  • Staff was very nice and helpful with directions.
  • Pool was closed while we were there.

“Hotel was very nice and clean. Staff was excellent, very helpful and friendly. Would recommend this hotel.”

Apr 9, 2009 by Brenda from Kettering,OH
Overall Rating: 2 Overall user rating

  • Easy access to airport.
  • The establishment needs big renovation, rusty tubs and dirty carpet.

“The employees were very nice, they offered public internet access and printers making printing of boarding passes great (although it also attracted children and teenagers who occupied them). The property itself was old and unkempt. Carpets looked dirty, bathroom tub was rusted around the drain, sinks were old and stained. The public restrooms were disgusting and dirty. I would not stay at this location with children.”

Apr 2, 2009 by Fran from West Babylon,NY
Overall Rating: 10 Overall user rating

  • The service is great and the lobby is beautiful.
  • The rooms need a make over, very worn and run down.

“We were told upon our departure that the Hotel will be getting a major renovation in a few months to come!”

Mar 24, 2009 by Carisa from Zebulon,NC
Overall Rating: 5 Overall user rating

  • The lobby and Starbucks in the room.
  • Rude staff, no cups or towels in work out room, rusty furniture and pictures that didn't match the decor in the room.

“The first impression is very nice, the lobby atrium attractive, the rooms are suites, but we didn't need the extra space, it was just two of us. The hotel staff, bartender and another restaurant employee were short with us when we were looking around trying to see the place, it was closing time and it appears they were worried that we wanted service, they were pretty rude. There were not cups for water or towels in the work out room, just an observation. The bed wasn't that comfortable and they have metal end tables that are rusted, not sure why they would choose this to decorate in FL, looks like they were picked up in a flea market. The pictures on the walls were silver, the colors of the room gold, it didn't match. However, the hotel served its purpose for our previous cruise stay. I wont choose this location again though and I would have paid a little extra for something nicer. The gift shop was having a great sale, the cashier there was a great sales lady!”

Mar 21, 2009 by Claudia from Guelph,Canada
Overall Rating: 10 Overall user rating

  • The hotel was very posh and the room was lovely.
  • It was all good.

“Excellent accommodations and pleasant staff. The noon hour buffet at the restaurant was a great value with good food and ample variety”

Mar 18, 2009 by Sue from Cocoa,FL
Overall Rating: 9 Overall user rating

  • The suite was large and very comfortable. The housekeeping staff was great!
  • The carpets in the room and hallways were in dire need of cleaning.

“The staff were very pleasant and helpful. The rooms were spacious and perfect if you are traveling with an older child - it allowed us our privacy.”

Mar 14, 2009 by Raymond from Haverhill,MA
Overall Rating: 10 Overall user rating

  • All staff made for a very relaxing stay A+.

“My needs were met within minutes of any and all requests made. All areas of the hotel were spotless. I thoroughly enjoyed my visit.”

Mar 10, 2009 by Jim from Tempe,AZ
Overall Rating: 10 Overall user rating

  • All rooms are suites!
  • Good location, excellent service, close to restaurants.

“Excellent value and a great staff. Would definitely stay here again. Close to great restaurants. No charge to park!”

Mar 5, 2009 by Jonathan from Epping,NH
Overall Rating: 3 Overall user rating

  • They gave me a new room when I requested a new one.
  • The new room had the same problems.

“I travel full time for work, so I have stayed in my share of hotels and this one is older, faulty work done inside and the cleanliness was just not there at all. The handle on the mini fridge in my hotel room was literally constructed from black electrical tape, the window to the bedroom fell out of it's track while I tried to slide it open, there were random stains on the furniture that were crusty, the garbage can had some kind of gross dried liquid all over it, there was rust on everything metal in the bathroom, the bathroom exhaust fan did not work, the wireless internet was free if you were in range of it or $9.95 per day if you used the wire in your room. I was absolutely disgusted by the state of the rooms, first of all, the window falling out of its track is a very big safety issue, when maintenance came to my room to check it out, the response was that the windows were very old and they need to replace them. The options that were presented to me were I could either deal with it, leave the window open or ask the front desk to move my room. Considering that I had a computer, camera and other belongings, I opted for a different room, which took them 45 minutes to get for me. The room was just gross in terms of cleanliness, I was very disgusted. Crusty stains on the furniture, filthy garbage cans, so I can only imagine how dirty the carpet actually was. The room they changed me to was cleaner, but not by much, the window for the bedroom still did not have a working lock. The mini fridge was newer, but still dirty. The hotel staff was nice and didn't give me a hard time about changing the room, but I will never stay there again.”

Mar 1, 2009 by Tim from Smyrna,GA
Overall Rating: 5 Overall user rating

  • Bed was comfortable.
  • TV didn't work, carpet was filthy, sink was inoperable.

“It was an old, dated, dirty hotel that is comparable to a nice Ramada Inn.”

Jan 23, 2009 by Dawson from Winnipeg,Canada
Overall Rating: 2 Overall user rating

  • Location. Parking.
  • Rooms were falling apart/stinky/disgusting. Worst Sheraton I've ever seen.

“Paneling was falling off the doors. Room stank. Mold in the bathroom. Rust on the taps and around the bathroom. Felt like you couldn’t put anything on the floor. Electrical outlets were coming out of the wall. Fold away bed was useless. Pool area was closed. For perspective, I've never given a negative report for a hotel before. This was a mess.”

Nov 14, 2008 by Brian from Springfield,IL
Overall Rating: 10 Overall user rating

  • Use of free shuttle with very nice drivers.

“Hotel located near TPA. Free shuttle from airport and to locations near hotel. Suite had two different rooms. The first was a living room with a wet bar and microwave. The second was the sleeping area. Free use of Internet in lobby. Most all room face the open plaza (center of hotel). We paid $10 per for a shuttle to the port for our cruise. Highly recommended.”

Nov 4, 2008 by Molly
Overall Rating: 7 Overall user rating

  • The decor of the hotel is great and the food is good.
  • The front desk was not trained properly.

“Overall, a great experience. The front desk staff was not effective in adjusting when I missed my plane and was forced to check into the hotel a day late. They called every day to find out when I was leaving. Annoying.”

Oct 30, 2008 by Amy
Overall Rating: 7 Overall user rating

  • The lobby area is nice and bright.
  • Room's decor are old.

“Our room 511 looked old and out-dated. Carpet are worn out. The bathroom is small I can touch the door when I sit on the toilet, water leaked from the tub after shower, creating a little puddle by the door. It's a nice size room with a wet bar but a lot of waste space. I saw from the window - other rooms look nicer more modern. So maybe I got unlucky. But then shouldn't every room looks the same. It doesn't deserve the 3 1/2 stars though. I'd give it 2 1/2 or 3 stars max.”

Sep 9, 2008 by Joe
Overall user rating

  • The pool was amazing and was traveling with disabled person and the heat in pool amazing.

“Great place to stay. We went to see a concert and it met all of our needs. We use handicapped room and it was great.

Sep 4, 2008 by Bashar from Detroit, MI
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Clean and real nice staff, upper class guest and central location for highways and shopping areas with plenty of restaurant to choose from, we happier.
  • Not enough parking spots and lots of construction around parking lot occupying needed parking spots, one elevator was out of order the entire 3 days.

“We were very happy with this one, location was great and rooms were very clean, however food wasn't all that and expensive.”

Aug 29, 2008 by Jeanne from New Albany, IN
Overall Rating: 10 Overall user rating
Cleanliness:[9] • Staff:[10] • Location:[9]

  • Free shuttle to surrounding areas.
  • Had a refrigerator, but no stove.

“Excellent hotel! Great staff! Convenient location!”

Amenities at Sheraton Suites Tampa Airport, Tampa

  • 24 Hour Front Desk
  • Available to/from Tampa International Airport; 5 AM to 1:30 AM
  • Bar/Lounge
  • Business Center
  • Coffee Maker in Room
  • Fitness Center or Spa
  • Free Newspaper
  • Free Parking
  • Hairdryers Available
  • Handicapped Rooms/Facilities
  • Laundry/Valet Services
  • Meeting/Banquet Facilities
  • Mini Bar
  • Modem Lines in Room
  • No Smoking Rooms/Facilities
  • Pool
  • Restaurant
  • Room Service
  • Television with Cable
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