Doubletree Hotel Biltmore/Asheville

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User Reviews for Doubletree Hotel Biltmore/Asheville, Asheville

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Sep 7, 2007 by Todd from Bluffton, SC
Overall Rating: 3
Cleanliness:[8] • Staff:[8] • Location:[9]

• Reception staff.
• No pool or spa.

“Absolutely blew our romantic weekend when we found out the pool and spa was closed for renovation. This was an important detail that would have changed my mind about staying there.”

Aug 22, 2007 by Rebecca from Blowing Rock, NC
Overall Rating: 5
Cleanliness:[10] • Staff:[10] • Location:[10]

• The staff was excellent. Very friendly.
• Awful room for the price. Pullout couch was second bed. Beds very uncomfortable.

“The staff is excellent, with great Doubletree cookies included. Everything seemed great until we got to the room. Our "double beds" meant one bed and one pull out couch in a tiny room. This is Asheville, not New York City. The mattresses were unbearable. There was no room to move. I was very upset to have paid in such a disappointing hotel. I will never stay there again.”

Jun 21, 2007 by Sherry from York, SC
Overall Rating: 3
Cleanliness:[5] • Staff:[7] • Location:[4]

• The stuff was very nice and helpful.
• Did not have what you said it would have pool and a workout room.

“The people were nice but I had to wait until 5pm to get my room.”

Jun 4, 2006 by Kathleen from Greenwood, SC
Overall Rating: 8
Cleanliness:[8] • Staff:[10] • Location:[9]

• Charming, great location, very responsive management when minor concerns were discussed.
• Maid service lacked attention to detail, resolved to my satisfaction by manager.

“Excellent facility with on-grounds dining available, knowledgeable staff, clean and well-maintained, great Asheville location, unless one needs to be in the downtown area of the city. Well-lit and safety-conscious, attractive decor. Near to both the Baltimore Estate and easy access to Asheville. I would strongly recommend to any traveler and I plan to return for a future visit; management will arrange tours and other access to local events or personal requests.”

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Amenities at Doubletree Hotel Biltmore/Asheville, Asheville

24 Hour Front Desk AM/FM Alarm Clock Bar/Lounge Business Center Coffee Maker in Room Concierge Express Checkout Fitness Center or Spa Free Local Telephone Calls Free Newspaper Free Parking

Hairdryers Available Handicapped Rooms/Facilities Laundry/Valet Services Meeting/Banquet Facilities Modem Lines in Room No Smoking Rooms/Facilities Parking Restaurant Room Service Safe Deposit Box Television with Cable