Grand Hyatt Tampa Bay

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User Reviews for Grand Hyatt Tampa Bay, Tampa

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Apr 29, 2008 by Leslie from York, ME
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• The pool was great.
• No continental breakfast.

“Close to the airport. Nicely decorated. Great pool.”

Apr 24, 2008 by Tiffani from Nashville, TN
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[9]

• Quality and friendly staff.
• The food was extremely high water in the room was $8.

“Overall a great stay, very clean and friendly staff. Beautiful grounds as well. Kids loved the pool and the bar in the pool area was so convenient. However, the drinks were too high.”

Apr 23, 2008 by Sandy from Charlestown, IN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Lots to do.
• Expensive restaurants.

“We loved our stay. There was a lot of things to do. Very friendly.”

Apr 23, 2008 by Lisa from Weston, FL
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Clean and very nicely appointed.
• To self-park means lugging bags from the garage quite a way to the lobby without the benefit of ramps.

“Very nice lobby and rooms. Staff is extra-courteous. Beds are quite comfortable. Internet is an extra charge, however.”

Apr 22, 2008 by Laurie from Port St. Lucie, FL
Overall Rating: 5
Cleanliness:[10] • Staff:[8] • Location:[6]

• Beds were very comfortable.
• When providing clean towels did not give any wash clothes.

“Not the attention to detail that I expect from a hotel like this. Housekeeping left something to be desired. No replenishing of washcloths and didn't clean a side table that had rings from a soda on the glass. The roll away bed was not in the room and we had to call to have it brought to us.”

Apr 15, 2008 by Jessica from Latrobe, PA
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[10]

• Our room was wonderful we had part of a suite with a great view!
• Restaurant was a bit pricy and free shuttle to mall stopped very early on Saturday.

“Overall our stay was great this was the nicest room we have ever stayed in and we were very pleased with the accommodations.”

Apr 10, 2008 by Ferial from Longwood, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• It is wonderful and amusing hotel.
• It is about parking, it would be better to have elevator to lobby in hotel.

“Clean, organize.”

Mar 30, 2008 by K from Wauwatosa, WI
Overall Rating: 9
Cleanliness:[8] • Staff:[10] • Location:[6]

• Customer service was excellent.
• Possibly got bed bugs.

“Not the most family friendly place to stay, but staff was extremely helpful and ready to please. Initially got a one bedroom room, when needed a 2 bed room, but got 2 beds the next day without a problem. Very close to the airport helpful to leave.”

Mar 30, 2008 by Chris from Miami, FL
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[9]

• The staff was very friendly.
• Old TV's 4 star should mean flat screen.

“Very nice place, nice rooms well appointed rest room. The staff was very friendly. My only complaint: As a 4 star hotel they should have flat screen TV's with Hi-Def.”

Mar 28, 2008 by Paul from Woodbridge, VA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• Very clean. Great location to the main highways.
• Parking is a problem when the hotel is full.

“Stay 2 nights at the Holiday Inn Express. The hotel was clean and the staff helpful. The location was good if you wanted to go to a Phillies spring training game or needed to get on Rt 19. The beaches are about 10 minutes away.”

Mar 27, 2008 by Olimpia from Woodland Hills, CA

Cleanliness:[2] • Staff:[7] • Location:[8]

• It was very convenient in regards to location.
• The cleanliness of the hotel did not meet expectations.

“The hotel room that I stayed in had soiled furniture and the decorative pillows were falling apart. Additionally, an individual I traveled with accidentally soiled the sheets before we left for a very long day of activities. Upon our return at night we pulled the sheets from the bed only to notice that housekeeping staff did not change the sheets when performing everyday housekeeping duties. When we called downstairs it appeared that the housekeeping staff was gone for the day so the front desk sent up security with extra sheets and we, the hotel guests, had to change the sheets. We also noticed that the tub was not cleaned. I was very disappointed with the cleanliness of the hotel because I'm willing to pay extra for clean accommodations. Overall, if I didn't have this experience I would rate the hotel higher.”

Mar 26, 2008 by Andrew from Cedar Falls, IA
Overall Rating: 2
Cleanliness:[7] • Staff:[1] • Location:[1]

• The bathrooms were fairly nice.
• The subpar skills of the front desk staff and concierge.

“Unless you like traveling for 1 1/2 hours in traffic and visiting St. Petersburg due to lack of clear access to this hotel, you might want to look elsewhere. At this time, the construction near the hotel makes getting from the airport to this property a "real trip".”

Mar 26, 2008 by Suzanne from Fort Lauderdale, FL
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Wonderful staff at reception, clean, lovely rooms.
• Nada.

“We were in town attending a wedding shower, so we didn't get to the Hyatt to check in until 9:30pm. No problem. The reception staff we quick, kind, and upgraded us to a high floor room with a bay view. We stayed at a 4-star hotel for about half the price.”

Mar 25, 2008 by Phillip from Alparetta, GA
Overall Rating: 10
Cleanliness:[10] • Location:[10]

• Well appointed public areas.
• No microwave, no refrigerator in the room, rooms were rather small for the 'star' rating.

“The location is very convenient and it is very clean and well appointed. However, the rooms are small and the pool was dirtier than I expected for the look and feel of the hotel. Staff are friendly.”

Mar 24, 2008 by Byron from Toronto, ON CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great pool, great view, great staff.
• Leaving.

“The Grand Hyatt is a great resort style/ business hotel. Very well managed, with a friendly attentive staff, I will definitely go back here.”

Mar 24, 2008 by Brent from Columbia, MD
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Great staff, great atmosphere.
• You have to pay for the internet.

“One interesting thing that other people might not notice is that the hallways in the guest floors smell incredibly good.”

Mar 12, 2008 by Chad S. from Greenfield, MN
Overall Rating: 5
Cleanliness:[8] • Staff:[4] • Location:[8]

• Overall, very clean and upscale.
• NA.

“The hotel offered very little perks. Everything was expensive. If you wanted bottled water, you have to pay $4. The hotel was very clean but a little on the snooty side for us.”

Mar 11, 2008 by Paige from Walnut Creek, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The grounds, hotel, & lobby were superb & very upscale. Staff was highest caliber.
• No complaints at all (and that's unusual for me!).

“My husband and I stayed here one night. The hotel was superb (and I am a self-admitted hotel snob!). When we checked in, the front desk person offered us two glasses of champagne and made us feel so welcome. The lobby and surroundings were top-notch and it felt like we had just arrived at the 4 seasons! I asked the man at check-in how the view was from our room and he said "not great, but I think I can get you a room with a better view." So, just for asking, he upgraded our room at no charge! Our room was gorgeous and the view was amazing--we had a nearly floor to ceiling glass wall of windows that looked out over the shimmering blue water. The bed & furnishings were also top-notch. Also, although we didn't get a chance to eat there, this hotel has one of the best restaurants in the city (called "Oyster Catchers").”

Mar 6, 2008 by Susan from Tallahassee, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The location, overlooking both Tampa Bay and the airport, provides great views from all rooms.
• There was no lighted, magnifying mirror in the bathroom.

“We love this hotel. While it is a luxury hotel, it is not snooty. The staff is exceedingly friendly to adults and children alike. The rooms are spacious and the beds are extremely comfortable. The bathrooms are also spacious (but could use a lighted, magnifying mirror), and the bath amenities provided by the hotel smell wonderful. The room service menu offers a wide variety of food, is nicely priced and tastes great!”

Mar 5, 2008 by Darlene from Lakeland, FL
Overall Rating: 5
Cleanliness:[8] • Staff:[9] • Location:[9]

• Location, view of Tampa bay.
• Had a problem with room smell in bathroom.

“Hotel is in a great central location close to airport and shopping. Tried the restaurant in the lobby 3 times, each time was disappointing. This was the only restaurant in the hotel that we did not need a reservation for. We had to change rooms on our second day due to a horrible smell in our bathroom. Maintenance said it was coming from our bathtub.”

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Amenities at Grand Hyatt Tampa Bay, Tampa

24 Hour Front Desk AM/FM Alarm Clock Babysitting/Child Services Bar/Lounge Barber/Beauty Shop Beach Business Center Concierge Express Checkout Fitness Center or Spa Free Newspaper Golf Hairdryers Available

Laundry/Valet Services Meeting/Banquet Facilities Mini Bar Modem Lines in Room No Smoking Rooms/Facilities Parking Pool Room Service Safe Deposit Box Shops/Commercial Services Television with Cable Tennis VIP Rooms/Services