Renaissance Asheville

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User Reviews for Renaissance Asheville, Asheville

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Oct 15, 2009 by Gregg from Hinsdale,IL
Overall Rating: 9

• Comfortable beds.
• WiFi should be free in a hotel of this calibre.

“Overall this is a very nice hotel, rooms are comfortable, although a bit cramped.”

Oct 11, 2009 by David from Arlinton,VA
Overall Rating: 9

• Great location, rooms, service and Priceline price.

“I travel frequently and I was impressed with this hotel. A feature I have not seen elsewhere was that at the front desk they had printed instructions as to how to get to the main local attractions in Asheville (Baltimore, etc.) This was very helpful for an out-of-towner.”

Sep 18, 2009 by Karen from Asheboro,NC
Overall Rating: 8

• Bed comfort.
• Air conditioner was too loud.

“Hotel was fine. No issues except for the noise due to the air conditioner.”

Aug 27, 2009 by Kristi from Kodak,TN
Overall Rating: 8

• The lady at the front desk was very helpful finding us directions to a certain movie theater she was not familiar with.
• There was a tiny bit of mold in the shower and the pillows were not full enough for my taste.

“Very convenient, attractive rooms, very quiet, great staff that was helpful, overall great experience.”

Aug 27, 2009 by Roberta from Raleigh,NC
Overall Rating: 9

• CLEAN and friendly, helpful employees
• the A/C was so noisy when it was on.

“It was the first time in the area, so we didn't know the roads, etc. The hotel was easy to get to after getting off the superhighway.The staff was very helpful and very friendly. Rooms were CLEAN! and well appointed. Mattresses were very comfortable to sleep on. And, I didn't even use my travel pillow...I used their pillow!”

Aug 26, 2009 by Nick from Charlotte,NC
Overall Rating: 10

• high rise hotel nice room with good views and good location
• nothing

“Everything was as good as expected from a 31/2 star hotel and has been consistently that way evry time we stayed there. First rate.”

Aug 22, 2009 by Debra from Rocky River,OH
Overall Rating: 8

• Convenient location and a modern, clean room.
• Fitted sheets kept coming off the bed, no free WiFi.

“Nice, clean hotel with modern furnishings and look. Room looked upscale (granite look bath counter, nice color on walls, dark wood) even though small. Did have a hairdryer hanging in the closet (one reviewer noted no hairdryer). Very few amenities in bathroom (no shower cap) but did have Aveda. Nice coffee/tea tray. Was disappointed that WiFi was so expensive and the county free WiFi didn't extend to hotel zone. Walked to downtown restaurants, so great location.”

Aug 20, 2009 by Scott from Memphis,TN
Overall Rating: 9

• Great location, informative desk staff.
• Outside of building needs update.

“Very good experience.”

Aug 14, 2009 by Karolyn from Cincinnati,OH
Overall Rating: 10

• The staff : very professional and helpful.
• Pool and hot tub had far too much chemical (chlorine) in it.

“This hotel was what one would expect from this chain. It was clean, staff were friendly and helpful. They were cleaning constantly and seemed to enjoy working. We were always greated with a hello and a smile. A bowl of fresh apples were provided at the front desk, nice touch.”

Jul 21, 2009 by Karen from Ambler,PA
Overall Rating: 9

• The bed was very comfortable.
• The carpet (color/design).

“The Renaissance Asheville was conveniently located and the staff was very accommodating. The outdoor patio was a great place to relax and do work on my computer (it even had outlets). The room was a bit smaller than I expected, but very comfortable. It also had Starbucks coffee to brew!”

Jul 13, 2009 by Jill from Cary,NC
Overall Rating: 9

• Very clean.
• The HBO did not work.

“Very clean, friendly staff, the rooms were very inviting.”

Jun 7, 2009 by Anuj from Powder Springs,GA
Overall Rating: 9

“Hotel was conveniently located in downtown Asheville. Room was very nicely decorated and cleanly.”

Jun 4, 2009 by Julie from Gainesville,GA
Overall Rating: 10

• Clean and contemporary.
• Close to downtown area.

“Very clean, nice and helpful staff and beds were very comfortable.”

May 26, 2009 by from Monroe,GA
Overall Rating: 10

• Location, decor, and service.
• Hotel restaurant is too expensive.

“Very nice, safe, and clean.”

Jan 23, 2009 by Phillip from Winston Salem,NC
Overall Rating: 1

• Horrible and rude staff.

“The service was horrible. The management was rude and I have never been treated like this before. There are much better hotels in the area that offer better service and who are more courteous.”

Jan 8, 2009 by Erin from Charleston,RI
Overall Rating: 7

• Great location and friendly staff!
• The hotel was out of shampoo, we only had one coffee cup, it was just a little sloppy.

“Great for a brief stay. Very close to downtown. Comfortable.”

Dec 23, 2008 by Angela from Blountville,TN
Overall Rating: 5

• Location.
• Hotel front office staff was not very friendly.

“This hotel is in an excellant location if you want to walk to downtown Asheville events. However our room was beside the elevator and it keep us awake all night. When I mentioned this to the front desk at checkout they were very nonchalant. Said next time request a room that was not beside elevator.”

Dec 21, 2008 by Mark from Temecula,CA
Overall Rating: 10

• It was our 25th anniversary, the hotel upgraded our room and left Strawberries and Champagne in our room, very nice, unexpected surprise!

“Overall , a very pleasant stay, close to shopping and dining, very hospitable staff.”

Nov 30, 2008 by Tracey from Knoxville,TN
Overall Rating: 9

• Fantastic beds, bedding and work space.

“This is a great location to spend an evening in Asheville and the hotel is very luxurious (e.g., the bedding, amenities, etc.). I loved that the complimentary coffee was Starbucks in the rooms and there were plenty of creamers (vs. packages of stale powdered creamer). It may seem like a small thing but it makes a big difference!”

Nov 30, 2008 by Alicia from Tucker,GA
Overall Rating: 9

• Location and the pool.

“Great time - Kids loved the pool. Beds were super comfy and the location is great. You can walk to town and restaurants. I will stay here again.”

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Amenities at Renaissance Asheville, Asheville

AM/FM Alarm Clock ATM/Cash Machine Air Conditioned Barber Shop Barber/Beauty Shop Business Center Car Rental Desk City Center Coffee Maker in Room Concierge Desk Cribs Available Currency Exchange Drugstore Elevators Exercise Gym Express Check In Express Checkout Fitness Center or Spa Florist Free Newspaper Free Parking Golf Guest Laundromat Hairdryers Available Handicapped Rooms/Facilities Horseback Riding Ice Machine

In Room Movies Indoor Pool Iron Lounge Maid Service Meeting/Banquet Facilities News Stand Outdoor Parking Parking Phone with data port Phone with speaker Pool Radio Restaurant Rollaway Beds Room Service Safe Deposit Box Secretarial Service TV TV Remote Control Telephone Television with Cable Temperature Control Tennis Vending Machines Video Checkout Wake-up Service

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