Ramada Plaza Hotel West

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User Reviews for Ramada Plaza Hotel West, Asheville

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Jun 5, 2008 by Alex from West Newton, MA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Liked the room and the pool.
• Air conditioning was a little noisy.

“It was just right for what I needed. Close enough to Asheville for convenience. I'm definitely going to stay here again.”

Jun 1, 2008 by Scott from Richmond, IN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• Very nice the pool was indoor outdoor just swim under the glass.
• Was great.

“Great if you have kids would be nice for romantic get away.”

May 28, 2008 by Paige from Travelers Rest, SC
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[8]

• Room & bathroom was nice and not cramped!
• Room was on 1st floor by the pool & was loud.

“The staff was very friendly and helpful. The room was really nice and welcoming. I would recommend this hotel to others!”

May 23, 2008 by Judy from Virginia Beach, VA
Overall Rating: 8
Cleanliness:[9] • Staff:[10] • Location:[8]

• Nice pool and hot tub - 3 elevators, great, friendly staff.
• It was nice.

“I would go back here unless I could afford to stay at the Biltmore or Grand Park Inns.”

May 21, 2008 by John from Independence, OH
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[8]

• Convenient for travel to Biltmore and Downtown Asheville.
• There was road construction in the area and it was in a high traffic area.

“Compared to other hotels in the area, it was an excellent value considering the quality of the room and its location.”

May 8, 2008 by Robert from Hope, MI
Overall Rating: 7
Cleanliness:[9] • Staff:[1] • Location:[9]

• Clean & quiet.
• Frontdesk lady was offensive and persistently defensive of safety issue at facility.

“Clean hotel, quiet, not located nice for recreational strolls. Pool is small and appears to be used by non-guest locals with alcohol and smoking friends, a distraction. Frontdesk lady was not customer oriented, just the opposite.”

Apr 23, 2008 by Dana from Rome, GA
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[5]

• Warm, friendly, clean, roomy bathroom.
• The air conditioner was very loud. When it would cut on it would always wake me.

“As I stated, very clean, comfortable beds, friendly. Bathrooms were very nice, pool was nice. The air conditioner was the only complaint I had. But, it's a big complaint because I am a light sleeper and I have a hard time getting back to sleep. The air cuts on and off, which I guess saves energy but, was very loud and would wake me up every time it cut on.”

Apr 22, 2008 by Lois from Irmo, SC
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[6]

• Amenities for the price.
• Location six miles from downtown, see below re room readiness.

“2.5 stars is fair for this hotel. Food was mediocre for dinner, but breakfast buffet was more than adequate, room was clean and decent, pool was overly warm but nice even though no privacy at all from people dining, looking out windows and walking to elevator. Parking was inadequate while a conference was occurring. Staff was appropriately friendly. Lounge was small and loud, but we very much appreciated friendliness of staff and the no smoking policy was fantastic! Staff was complimentary in all cases of the management and a good training program for staff is apparent. Room wasn't ready at 3 p.m. and the second day, the room wasn't made up yet at 3 p.m. and towels didn't arrive until 5 p.m.”

Apr 21, 2008 by Elaine from Winston Salem, NC
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[9]

• The indoor pool was a hit with my kids!
• The nearby train that woke us up in the middle of the night.

“Overall, we had a great stay. We would stay here again.”

Apr 17, 2008 by Kate from Newnan, GA
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[8]

• Beautiful lobby, very nice rooms, comfy beds!
• Hallways in common areas had dirty carpet.

“Close to all the attractions, very nice rooms with comfortable furniture and beds, very pretty lobby!”

Apr 4, 2008 by Marie from Winter Park, FL
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[10]

• Completely remodeled, clean, cheery decor, friendly staff, good lounge and breakfast bar.
• Half the rooms are inside lobby area also with pool and lounge- at night you hear people from your room.

“Over all excellent choice for convenient location, cleanliness, value, helpful staff, good basic amenities, comfortable beds and good shower water pressure. Decor is cozy and welcoming.”

Apr 1, 2008 by Kimberly from Lexigton, KY
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[10]

• The staff was very nice at the front desk.
• The floor by the pool was wet and you have to walk past it to get to the front desk. It was quite a hazard.

“This was a nice hotel. It was clean and things were fairly new. The bed was super comfy. Close to the interstate.”

Mar 19, 2008 by Jason from Knoxville, TN
Overall Rating: 7
Cleanliness:[7] • Staff:[10] • Location:[10]

• The location.
• The smell of the room and the servers in the lounge.

“I was double charged and it has not been corrected yet. The room looked great, but it smelled something awful. They could use an odor eliminator of some kind. The servers would purposefully avoid looking at us in the lounge, even though it was slow. Took forever to get refills. There are other things to do in Asheville by us, but we will definitely never stay in a holiday inn again.”

Oct 6, 2007 by Jean from Fayetteville, NC
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The room was kept spotless and the hotel staff was terrific. No noise, nice.
• Just the construction that was going on, but I realize it must be done.

“I loved this motel! It was quiet; the people were so friendly (which seems to be true of all country people, since I am one myself!) All the way from the upper echelon down to housekeeping staff. It was close to where we needed to go, which, unfortunately, was a funeral, but had it not been for that, WQE both have nothing but cheers for this motel.”

Jul 23, 2007 by Peter from Guttenberg, NJ
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[7]

• Top floor room, very nice, and great breakfast.
• Temporarily, hotel is in major refurbishment; kind of weird.

“Hotel being refurbished. Our own room had probably the best view, north, unobstructed. Location good mainly if you want to hop off and on the freeway. It is away from town center. Cooked breakfast excellent.”

Jul 23, 2007 by Lisa from Raleigh, NC
Overall Rating: 6
Cleanliness:[8] • Staff:[5] • Location:[8]

• Good location, reasonable cost.
• This hotel is currently undergoing extensive renovations, which we were not aware of ahead of time.

“This hotel is pretty standard fare for a Ramada. The room was clean, but overall nothing special. The facility is definitely showing its age in some places, hopefully the extensive renovations currently in progress will help. We did not go to the restaurant or use the pool.”

Jul 23, 2007 by Marc from Highland Lakes, NJ
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[10]

• The room was fine.
• Once the construction is done, it will be a great place to stay.

“Construction was going on at the main lobby and outside, so there was a little inconvenience. Overall, the room was spacious and the staff very friendly and helpful. Once the construction is done, I would definitely return.”

Jul 16, 2007 by Gary from Carrboro, NC
Overall Rating: 8
Cleanliness:[7] • Staff:[9] • Location:[8]

• The room was spacious & comfortable.
• They were remodeling the lobby with construction every where.

“Other than the construction, it was very nice.”

Jul 15, 2007 by Don from Durham, NC
Overall Rating: 6
Cleanliness:[4] • Staff:[7] • Location:[5]

• Room was clean and bed was warm and soft.
• Major construction and remodeling in the lobby and throughout the hotel.

“I didn't expect a lot with a Ramada and this hotel slightly exceeded my expectations. Renovation makes for a difficult experience but the staff was good and the room was good as well.”

Jul 14, 2007 by Matt from Charlotte, NC
Overall Rating: 6
Cleanliness:[5] • Staff:[9] • Location:[9]

• Very comfortable bed.
• Hotel under renovation, lots of construction areas.

“Hotel is under much needed heavy renovations 7/2007. Should be nice when finished. Beds are very comfortable. Indoor pool in lobby which makes it a bit noisy. Reasonable priced breakfast, but not free. Free wireless internet, but very weak signal from my room. Cleanliness grade C.”

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Amenities at Ramada Plaza Hotel West, Asheville

Air Conditioned Americans with Disabilities ACT ADA Compliant Bath Tub Business Center Coffee Maker in Room Copy Service Desk with lamp Email Service Exercise Gym FAX Fire Alarm with Light Free Newspaper Guest Laundromat Hairdryers Available

High Speed Internet Access Ice Machine Indoor Pool Iron Laundry/Valet Services Lounge Outdoor Pool Phone with speaker Pool Restaurant Room Service Safe Deposit Box Satellite TV Sprinklers In Rooms