Hyatt on Capitol Square [Columbus, OH]- Hotel Reviews - MyTravelGuide.com


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Hyatt on Capitol Square 4-star

75 East State Street, Columbus, OH

Hyatt on Capitol Square is Columbus Ohio's premier business hotel. Located at the heart of the downtown government and financial district, across the street from the State Capitol, you will be greeted with exceptional comfort and service.[more]

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User Reviews for Hyatt on Capitol Square, Columbus

Average User Rating: 8.5
Overall user rating
Cleanliness:[9.0] • Staff:[8.5] • Location:[8.5]
Based on 2682 user ratings

Oct 30, 2009 by Alicia from Washington,DC
Overall Rating: 10 Overall user rating

  • My friend and I thoroughly enjoyed the service, amenities, ambiance and quality of the rooms.

“My friend and I thoroughly enjoyed the following about our hotel stay: the service and thoughtfulness of the staff.”

Oct 28, 2009 by Mert from South Charleston,WV
Overall Rating: 7 Overall user rating

  • Spacious bathroom.
  • Old outdated box television set, the harassment from valets.

“This hotel charges for WiFi, has the old, large box TV sets, and also the 3 separate valet guys repeatedly pestered me while I was in the hotel load in zone. I hadn't even made it in the hotel at this point, and I was in and out, moving my car in less than ten minutes. You are supposed to get 15 minutes, but they were pestering me before I even made it inside. Very annoying. Not impressed with this hotel at all.”

Oct 25, 2009 by Nina from Cleveland,OH
Overall Rating: 10 Overall user rating

  • Great staff, and location.

“The Hyatt on Capital Square is an excellent hotel for those vising the state's capital. The staff is friendly and professional. I always enjoy my stay.”

Oct 17, 2009 by Cindy from Connellsville,PA
Overall Rating: 8 Overall user rating

  • Location and staff.
  • No shuttle service.

“Very nice, I was comfortable but feel this is more of a 3 or 3.5 star.”

Oct 10, 2009 by Angie from Fostoria,OH
Overall Rating: 9 Overall user rating

  • Quietness and cleanliness. Comfort of bed.

“We have never had a bad experience when staying at a Hyatt.”

Oct 6, 2009 by Tim from Beavercreek,OH
Overall Rating: 9 Overall user rating

  • Bed and view.
  • A/C quit working at night and TV hard to see from bed.

“A/C quit working at night and TV hard to see from bed, but overall great.”

Aug 27, 2009 by John from Alexandria,VA
Overall Rating: 8 Overall user rating

  • Very clean, nice room and very helpful staff
  • Parking cost

“The staff (especially the bellman Chip) was very nice and helpful; the room was comfortable and clean; and the fitness center on the top floor was well equiped. On the other hand, I wouldn't describe the hotel as luxurious and I'm not sure why it's classified as a 4-star hotel. also, as many other people have commented, the valet parking was not cheap, but overall we had a good experience at the Hyatt.”

Aug 19, 2009 by K from Galion,OH
Overall Rating: 10 Overall user rating

  • The service was fantastic ... went out if their way to make us feel special.
  • Not much to do nearby within walking distance.

“We've stayed here a few times. The location isn't all that great because it's in the business part of downtown where there's not much to do nearby. Many of the smaller restaurants nearby cater to the Mon-Fri businesses and not the weekend traveler. But overall, it was ok.”

Aug 18, 2009 by Rick from Highland,IL
Overall Rating: 6 Overall user rating

  • Expensive for parking.

“Hotel seems to be a little dated. Comfortable and price was good.”

Aug 1, 2009 by August from Alpharetta,GA
Overall Rating: 7 Overall user rating

  • Great staff
  • No Frig. No FREE wifi.

“Very accommodating, but certainly not 4 star. Marriott Renaissance 3 blocks up 4 stars, Hyatt, not so much. Will not use Priceline again in Columbus, will just book Marriott directly.”

Jul 28, 2009 by Matt from Columbus,OH
Overall Rating: 9 Overall user rating

  • High quality staff and services for a reasonable price. High quality staff and services for a reasonable price.
  • None.

“No thanks.”

Jul 8, 2009 by Chris from Los Angeles,CA
Overall Rating: 9 Overall user rating

  • Beautiful view, knowledgeable staff.
  • No flat screen TV.

“Excellent.”

Jun 30, 2009 by Melissa from Union,KY
Overall Rating: 9 Overall user rating

  • The room was comfortable and quiet.

“The room itself was very comfortable and we never heard a sound. I didn't hear any doors close, elevator, or people in the hallway. Very comfortable bed. My only complaint was when I called to request 2 beds, I was only guaranteed a room. I would have to wait until I checked in to see if there was a 2 bed room available. But, I used the bell service for storing my luggage and they were great, very helpful, and prompt. Also, the valet parking staff was great, very helpful and so polite. I would recommend this hotel to anyone needing to go to Columbus.”

Jun 27, 2009 by Mike from Winston-Salem,NC
Overall Rating: 9 Overall user rating

  • Very nice staff, nice hotel except construction.
  • Charged for WIFI 10 dollars a day.

“This was a very nice hotel, except for the fact that they were also remodeling. All four hotels I stayed with in my recent travels, either were doing construction actively, or in one case needed construction badly.”

Jun 17, 2009 by Mike from Millersburg,OH
Overall Rating: 10 Overall user rating

  • Paring was extra, did not find out until we booked

“Parking Fee should be noted ahead of Booking”

Jun 16, 2009 by Joan from Culloden,WV
Overall Rating: 6 Overall user rating

  • At 7 pm on a Saturday night, there were no restaurants open within 2 miles.

“Nice room, very clean, great bathroom.”

May 25, 2009 by Richard from Newark,OH
Overall Rating: 8 Overall user rating

  • The price.

“How is this a four star hotel with old carpet and old tube style TVs?”

May 5, 2009 by Gail from Martinsburg,WV
Overall Rating: 10 Overall user rating

  • Rooms seemed almost soundproof and dining options were excellent.
  • Nearby parking was very expensive for overnight travelers.

“One of the best locations, highest built buildings in the area. Adjacent to mini shopping area that you can walk to without going outside.”

May 3, 2009 by Bob from Youngstown,OH
Overall Rating: 8 Overall user rating

  • Great bed and pillow comfort.
  • Food at restaurant is not as good as it was 5 years ago.

“Good comfort and great staffing. Bad restaurant.”

Apr 30, 2009 by Leigh Ann from Canton,OH
Overall Rating: 10 Overall user rating

  • Clean and friendly staff.

“Overall this is was a beautiful hotel. The staff was extremely friendly, nice rooms and comfy beds.”

Amenities at Hyatt on Capitol Square, Columbus

  • 24 Hour Front Desk
  • Business Center
  • Concierge
  • Express Checkout
  • Fitness Center or Spa
  • Golf
  • Hairdryers Available
  • Laundry/Valet Services
  • Meeting/Banquet Facilities
  • No Smoking Rooms/Facilities
  • Parking
  • Restaurant
  • Room Service
  • Safe Deposit Box
  • Shops/Commercial Services
  • Television with Cable
  • Tennis
  • VIP Rooms/Services
Hotel Representatives:

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