Doubletree Guest Suites Columbus

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User Reviews for Doubletree Guest Suites Columbus, Columbus

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Apr 23, 2009 by Keith from Louisville,KY
Overall Rating: 9

• The rooms are huge. I enjoyed having two separate rooms.
• Parking was expensive.

“The hotel is nice and spacious. The hotel tends to overbook, so if you definitely need more than one bed, don't really on this hotel. But, each room has a pull out sofa for an additional bed.”

Apr 3, 2009 by Natalie from Sturgis,MI
Overall Rating: 3

• Big room.
• Parking was terrible.

“Had to pay extra for parking.”

Feb 25, 2009 by Jed from Wheeling,WV
Overall Rating: 7

• The staff was so kind and couteous!
• The guests staying on my floor were running up and down the halls till 5:30am. Not the hotels fault.

“Beautiful room. Kind welcoming staff.”

Jan 4, 2009 by Sanghak from Bloomington,IN
Overall Rating: 9

• Good location in the downtown and very friendly staff.
• No free parking and internet.

“I really enjoyed staying there with my family. Parking was not free ($15-20), so I used street parking which was free during weekend and holidays. Internet was about $9.5 per day. Except Parking and internet, the hotel was great: very friendly staff, a big suite room, convenient facilities (micro waive & refrigerator), and great location in downtown. I strongly recommend the hotel.”

Oct 28, 2008 by Jim
Overall Rating: 9

• Very nice decor. The doorman was very courteous as well.
• Parking was $20.00 per day extra.

“The hotel was right downtown and overlooked the river which was nice. The bed had a pillow top and was very comfortable. Decor was attractive and modern. Coffee pot, refrigerator, iron & ironing-board, hair blow-dryer, cable, and wireless internet were provided. No continental breakfast was provided. Over-all a very nice hotel for the price.”

Sep 25, 2008 by Terry
Overall Rating: 7

• Room was large and spacious.
• Parking.

“The hotel is in need of renovation, the parking process is confusing and needs improving, and the staff could be friendlier.
The room is quite big, but the TV's aren't flat screen, the refrigerators look like they are straight out of the 1980's and there aren't enough towels available in the bathroom. Also, there needs to be a place to hang towels in the bathroom. You get a parking pass from the front desk upon check in. Parking costs $20 per day which is fine, but then each time you come and go, you are required to get a stub from the little gate machine thingy. Then, as you exit, the parking attendant takes your parking pass that the hotel provides
and the parking stub and writes something on your pass. They then ask if you are planning on coming back. It seems to me that if you have a parking pass from the hotel
with your check out date, you shouldn't need to go through this time consuming process each time.
The night before my check out, I needed to print my airline boarding passes, so I went to the hotel business office. There were no computers available so I waited for several minutes. I then decided to try and get someone from the front desk to print them for me. I went to the front desk,
the front desk person, told me that she doesn't normally print boarding passes and that I would need to do that in the business office. So, at this point I went back to the business office and a pc was available. I pulled up my boarding pass, however when I tried to print, the printer was out of ink. So, I went back to the front desk. This time, a gentleman whose name I didn't get. I explained that the printer was out of ink and that I needed to print my boarding passes, and he promptly (and politely) printed them for me.”

Sep 24, 2008 by Scott
Overall Rating: 10

• The large rooms and location by the river.
• Having to ride 2 elevators to get to my room from my car.

“Very nice and clean hotel. Large rooms, very comfortable beds. Very helpful staff. Within walking distance of restaurants, river, Starbucks and downtown. Overall, a very good experience.”

Sep 17, 2008 by Deb
Overall Rating: 8

• Nice beds.
• Parking attendent was so slow/15 minutes to leave garage.

“Easy to find/downtown. Comfortable beds. Adjoining garage challenging each use. Often line to leave/attendant was not friendly.”

Sep 7, 2008 by Jennifer from Mcdonald, OH
Overall Rating: 3
Cleanliness:[10] • Staff:[4] • Location:[10]

• The hotel was in a good location and had a beautiful view.
• Towels were never replaced. Woke up at 4:30 am by loud elevator equipment.

“The hotel was beautiful and our room had a wonderful view but when we returned to our room the second day there was no towels. We called twice and were told the hotel was sold out and they didn't have anymore towels. Also the elevator would make a loud squealing noise that woke us up at 4:30 am. The manager did take the parking garage fee off our bill but we left unshowered, tired and unsatisfied.”

Sep 2, 2008 by Ruth from Clarkston, MI
Overall Rating: 5
Cleanliness:[5] • Staff:[8] • Location:[9]

• Location in city, right across from Scioto River - nice view.
• The bathroom smelled foul and the in room refrigerator did not work.

“It did not meet my expectations.”

Aug 18, 2008 by Matt from Saint Charles, IL
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[9]

• Location.
• Double beds - I would have preferred a king.

“Great location & big rooms.”

Jul 31, 2008 by Alex from Falmlouth, MA
Overall Rating: 1
Cleanliness:[1] • Staff:[2] • Location:[7]

• Location.
• Unfriendly almost dismissive staff.

“Horrible. Absolutely awful. Room was filthy with cigarette smoke. Front desk would not move me to another room. I had to leave and move to another hotel.”

Jul 28, 2008 by Julie from Cincinnati, OH
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Spacious rooms.
• There was no swimming pool.

“Spacious rooms, easy access to garage. Beds were comfortable. Staff was friendly.”

Jul 24, 2008 by John from Defiance, OH
Overall Rating: 1
Staff:[1] • Location:[7]

• Location.
• They over-booked the hotel and did not have a room for us. Staff was rude. Set me with new room without enough beds at different hotel.

“The staff at the Holiday Inn at City Center was extremely friendly and helpful”

Jul 21, 2008 by Kristine from Elizabethtown, KY
Overall Rating: 4
Cleanliness:[2] • Staff:[8] • Location:[5]

• Seeing the Kansas City Wizards in person.
• Cleanliness or lack of in the room.

“If cleanliness is not important on your list than this is a good place for you. In my room when the ottoman was moved we found it had not been moved in ages to vacuum under and had food and crumbs on the floor. The bathroom was not very clean either and I had to get Clorox cleaning wipes to go back over it so I would be comfortable. If you want use of the wireless internet be prepared to pay out another $9.95 for 24 hours and an additional $20 a day for parking. The parking garage, which is under the hotel, was having the floor re-done so we came out 2 days in a row to a car covered in a thick dust. There was no warning or anything to let you know of the construction. This is the hotel of the Columbus Crew Soccer team so there opponents do stay here which was the best part as my children were able to see Kansas City Wizards Players. That is my children's favorite soccer team and the reason we were in town anyway.”

Jul 15, 2008 by Sandy from Indianapolis, IN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Just wonderful. Everything about the facility.
• I cannot think of anything.

“The double tree was so comfortable. easy to get to, wonderful people, super clean rooms, everything was explained to me upon checking in. I would stay there again without a doubt.”

Jun 15, 2008 by Angie from Liberty Twp, OH
Overall Rating: 7
Cleanliness:[8] • Staff:[7] • Location:[8]

• Front desk clerk in the early AM had a great attitude & was very attentive kids. She gave them free cookies which they loved!
• They allow pets in all rooms. My son & I are highly allergic to cats.

“Overall it was a nice hotel. Very clean and well kept. I didn't like that the front desk tried to charge you $20 for parking when the garage itself only charged $3 after 5pm!”

May 26, 2008 by Sandra from Olmsted Twp., OH
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Always a suite! Comfortable beds. Great staff.
• Downtown parking, parking fees, no pool in hotel.

“Very comfortable beds, spacious suites. Online tour is truly what you get. Very friendly staff.”

May 26, 2008 by Bob from Canton, MI

Cleanliness:[5] • Staff:[8] • Location:[7]

• Large room size and accepted price.
• Worried about how clean hotel was Room needed some updating.

“Large room good for families. Accepted a good rate. Room does need updating and I was somewhat uneasy about some cleanliness.”

May 22, 2008 by Stephanie from Fort Myers, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Comfort of the bed.
• Towels were cheap.

“Overall, a great hotel. Very spacious. You have to pay to park and the towels were scratchy but otherwise it was a pleasant stay.”

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Amenities at Doubletree Guest Suites Columbus, Columbus

24 Hour Front Desk Bar/Lounge Business Center Coffee Maker in Room Express Checkout Free Newspaper Golf Hairdryers Available Handicapped Rooms/Facilities Laundry/Valet Services

Meeting/Banquet Facilities No Smoking Rooms/Facilities Parking Pets Allowed Restaurant Room Service Safe Deposit Box Television with Cable VIP Rooms/Services

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