Doubletree Guest Suites Columbus

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User Reviews for Doubletree Guest Suites Columbus, Columbus

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Apr 10, 2008 by Sonja from Mount Vernon, OH
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[6]

• Beautiful room and view.
• No indoor pool. Internet was only available for a fee.

“The Doubletree is a downtown hotel with a beautiful view of the Olentangy River and the city lights at night. The suite was attractive and the bed was very comfortable. The service in the restaurant was very friendly.”

Apr 7, 2008 by Devonie from Naperville, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The room was huge!
• $18 parking for one night.

“Excellent facilities, huge room, great bed!”

Apr 5, 2008 by David from Dayton, OH
Overall Rating: 9
Cleanliness:[9] • Location:[9]

• Friendly staff.
• Fees for parking.

“Upon arrival at the hotel, I was informed that it was overbooked. Hotel staff immediately provided an alternative hotel which was only 4 minutes away. There was no problem with check-in or during the stay.”

Mar 26, 2008 by Linda from Columbus, OH
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[10]

• We had a gorgeous room with gorgeous view and very comfortable bed.
• One of the rooms water glasses had been used already upon arrival, obviously did not use it. The rest of the room was immaculate.

“Luckily I spoke with their manager before arrival day and made our request for nonsmoking room and a king-size bed. He said if nonsmoking no problem but king-size bed with a view, only if available the day of arrival. I mentioned that the manager said if they had one available it shouldn't be a problem. Guest services then did not hesitate to change our room plan to the upgraded room with the king with a view. I was very pleasant and not persistent when I spoke with Ryan and to guest service personnel and they were equally pleasant and respectful to me. It was a very pleasant experience. It was a very positive experience and was above and beyond my expectations except for that used water glass. But the whole experience minimized that.”

Mar 11, 2008 by Bryan from Painesville, OH
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[7]

• Free Cookie at check in.
• Needed a better looking bartender.

“This place was the bomb.”

Mar 11, 2008 by Anna from Portsmouth, OH
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[9]

• Most delicious cookies, ever, given upon check in and then when requested again.
• Hotel bar was mediocre.

“Great place to stay - got snowed in and had to stay another night and they were very accommodating. Had great suggestions for dining in the area and actually gave us a 10% off coupon for a restaurant we selected from their suggestions. Very nice staff. Oh, and the cookies they give you at check in are absolutely delicious. I went back and got two more!”

Mar 2, 2008 by Scott from Grafton, WI
Overall Rating: 7
Cleanliness:[7] • Staff:[6] • Location:[7]

• Nice location, very big room.
• $18/day parking $9.95/day WIFE.

“Hotel room was almost too big. I strongly prefer non-smoking rooms. even though the room was clean, it still smelled like cigarettes. Information about parking fees and WIFE were no clearly explained.”

Feb 28, 2008 by Barb from Muncie, IN
Overall Rating: 2
Cleanliness:[7] • Staff:[5] • Location:[3]

• It was spacious.
• The walls are very thin and we did not sleep well at all.

“The rooms are great in size but the walls are so thin you can hear entire conversations in the next room.”

Feb 27, 2008 by Christy M. from Waverly, OH
Overall Rating: 9
Cleanliness:[7] • Staff:[8] • Location:[9]

• Very nice room.
• There were beer cans and caps under the beds.

“Overall nice I would stay again.”

Feb 27, 2008 by Chris from Lenore City, TN
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[7]

• Parking was on site.
• I was not offered a planogram to tell where I was.

“A good experience with a quiet and very clean hotel.”

Feb 27, 2008 by Travis from Chillicothe, OH
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Location to our ultimate destination.
• The layout/setup.

“Overall, very good experience.”

Feb 26, 2008 by Bob from Ironton, OH
Overall Rating: 6
Cleanliness:[2] • Staff:[8] • Location:[7]

• Very large rooms.
• Room could have been cleaner.

“I drive a hummer H2 and they do not have parking for this size vehicle. This was a very big problem. I had to park me vehicle in a no parking zone and was very concerned.”

Feb 22, 2008 by Karren from Columbus, OH
Overall Rating: 7
Cleanliness:[9] • Staff:[2] • Location:[8]

• The room was comfortable. Good view.
• Unprofessional room service staff. Trashcan liners not used in facility. Wireless service not dependable.

“Pros: Our room was clean, neat, and elegant; with a good view. The alarm clock offered an auxiliary hook up for an mp3 player or other device. The food was enjoyable and served in "real people" portions. The front desk staff was courteous, and the cookies they give out at check-in are delicious. Cons: Watch out for the dine-in staff! Pretty mouthy, and unprofessional. As a result of a fire code/hazard, trash liners were not allowed. When asked, we received huge clear trash bags. The broadband wireless service was unavailable for over have of our 2-day visit. If you'd like to relax and watch TV, don't expect much. No movie channels were available. Overall, the room was not the best that we've stayed in, but if you're going to be in the meetings for most of your stay, it would be ideal.”

Feb 21, 2008 by Ron from Girard, OH
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Room was large and clean.
• Parking $18 was a surprise, poor signs in parking garage.

“After parking in the garage their were no signs for the hotel. We took stairs down to an alley that led us to the street. Very strange. The room was very large and clean.”

Feb 21, 2008 by Jeff from Piketon, OH
Overall Rating: 3
Cleanliness:[7] • Staff:[8] • Location:[4]

• The room was spacious and clean.
• Hard to locate the entrance, bar restaurant was poor, charging for wireless Internet, which by the way was difficult to get.

“Nothing much to say.”

Feb 21, 2008 by Cynthia from Montpelier, OH
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• We were impressed with the spaciousness and the cleanliness.
• For the comfort of the other person, the hair dryer should be in the actual bathroom.

“Very, very pleased with the staff that we had contact with. Very, very pleased with the size of the room/suite. Very, very pleased with the cleanliness of the room and everything else we saw of the hotel. Very, very pleased with everything mentioned above especially at the price we negotiated!”

Feb 21, 2008 by Naomi from Charleston, WV
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[9]

• The complimentary coffee/tea & the linens.
• I did not receive a cookie this time.

“The staff was very friendly. We were trying to find some activity later in the evening that did not include bar hopping. They suggested some movie theaters & offered to get a taxi for us. Will stay again.”

Feb 21, 2008 by Lucila from Athens, OH
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[9]

• Room was very large.
• View from the room.

“Very nice hotel, very nice room. View from the 5th floor was not nice on the side we stayed at, but there was no other room available (they said). We called ahead and asked for a king-size bed but we got 2 queen-sized instead.”

Feb 20, 2008 by Brenda from Parkforest, IL
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Comfortable, clean, quiet.
• Furniture appeared old and outdated, but clean.

“Very nice. Would visit again if in town. Good location. Friendly staff. Great cookies. Lobby store open 24 hours a day (but too expensive).”

Feb 19, 2008 by Joe from Cave City, KY
Overall Rating: 7
Cleanliness:[9] • Staff:[5] • Location:[9]

• Good location, near many good restaurants, convenient to convention center.
• They "nickel and dime you"! Newspaper not complimentary, Wi-Fi not complimentary, no shuttle to convention center, careless desk clerks!

“Overall, I'd give it a "7.5" rating. As noted, many standard complementeries such as newspapers. Wi-Fi, etc. are the usual at most hotels of this type. Not so here! Desk clerks not very helpful and somewhat arogant. Rooms were great, very comfortable, but there's more to a Hotel than conditon of the rooms!”

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Amenities at Doubletree Guest Suites Columbus, Columbus

24 Hour Front Desk Bar/Lounge Business Center Coffee Maker in Room Express Checkout Free Newspaper Golf Hairdryers Available Handicapped Rooms/Facilities Laundry/Valet Services

Meeting/Banquet Facilities No Smoking Rooms/Facilities Parking Pets Allowed Restaurant Room Service Safe Deposit Box Television with Cable VIP Rooms/Services