Omni Detroit River Place

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User Reviews for Omni Detroit River Place, Detroit

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Aug 20, 2009 by Robert from Helsinki,VQ
Overall Rating: 10

• Customer service was excellent.
• Nothing.

“I was impressed with the omni Detroit Hotel. Top notch professionalism and very roomy comfortable room and nice bathroom made my experience remarkable. When I am in Detroit I will now go to the Omni hotel. It was that good.”

Aug 10, 2009 by R.J. from Orlando,FL
Overall Rating: 1

• Personel was pleasant.
• This hotel is past due for a serious renovation.

“I am surprised that Omni would allow there name on a property in such poor condition. Many abandoned buildings in the area. Would absolutely not recommend.”

Mar 26, 2009 by Traci from Batavia,OH
Overall Rating: 9

• Very clean, staff was very nice, best hotel in Detroit.
• Did not sleep well as pillows were uncomfortable.

“I was impressed with how clean the hotel room was and the bathroom. The staff was extremely friendly and helpful with loading/unloading, valet etc.”

Mar 25, 2009 by Angie from Indianapolis,IN
Overall Rating: 9

• Comfortable bed, very clean room.
• Thin walls: could hear our neighbors talking.

“Comfy room. Free shuttle to downtown. $5 parking garage is 2 blocks away.”

Feb 22, 2009 by Sharon Murphy from Detroit,MI
Overall Rating: 9

• I love the rooms that they have and the quietness.

“I love the Omni Hotel in Detroit. This hotel is a very well kept secret and it very romantic.”

Feb 20, 2009 by Laurie from Romeoville,IL
Overall Rating: 8

• The service was great!
• The restaurant/bar looked as if it was in a basement. Not too attractive or inviting.

“Security was fine. A little too far away from downtown, but they offered a shuttle service. The staff was friendly, but the restaurant/bar area looked as though it was in a basement. Not real attractive, but the breakfast food was great!”

Jan 25, 2009 by Phil from Clevleand,OH
Overall Rating: 8

• The valet was superb! The Cobb salad was really good!
• The hotel room bathroom was much colder and the temp hard to regulate.

“Very good.”

Dec 30, 2008 by Randy from Wauseon,OH
Overall Rating: 1

• Hotel Shuttle never showed up to pick us up, my 12 yr old son and I waited for over an hour. Got a cab!

“The hotel experience was fine upon arrival! We took the hotel shuttle to a local sporting event. My 12 yr old son and i was instructed and assured that the shuttle would pick us up at a designated spot after the event. We called the hotel shuttle numerous times after the game and it never showed up! We were told for over an hour that it was en route! After 1 hr in the rain we got a cab with some other folks from the hotel that were disgusted as well! It's always nice being caught at 12:00 am downtown Detroit, Michigan with a 12 yr old! FYI - the other folks said that it had happened to them the year before.”

Dec 26, 2008 by Amy from Grosse Pointe Woods,MI
Overall Rating: 9

• It was a very lovely place. Very clean.
• Although the room looked nice,
  I feel it was small.

“From the time I walked in, until check out, the staff was very friendly and accommodating. We ate from the hotel restaurant, and the food was nicely presented, and delicious. It was a great place to get away for a day.”

Dec 7, 2008 by Laura from Grand Rapids,MI
Overall Rating: 4

• Personal touch.
• Didn't live up to the marketing.

“The hotel did not meet my expectations. The photos were beautiful, but it didn't transend in reality.”

Dec 3, 2008 by Barry from Muskegon,MI
Overall Rating: 8

• The shuttle service for downtown Detroit.
• Not quite as close to downtown as I would like, but the shuttle made up for it.

“In an older industrial area of Detroit that has seen a resurgence of rehabilitation of factories into condos. Great views of the river.”

Dec 2, 2008 by Paul from Grand Rapids,MI
Overall Rating: 8

• Extremely clean and spacious room.

“Very nice hotel, but it is
not Downtown. Although the location was extremely disappointing, the hotel and the room were very nice.”

Oct 22, 2008 by John
Overall Rating: 9

• Hotel staff was very nice and friendly.

“The hotel was located right on the Detroit River. Our room had an excellent view of Windsor, Ontario. The hotel staff and restaurant staff met all of my expectations, and the room was very nice. I enjoyed every minute of my stay there.”

Oct 19, 2008 by George
Overall Rating: 7

• Staff friendliness.
• Oudated.

“The elevator was not working and I have to walk long halls and climb ugly stairs.”

Sep 25, 2008 by Deneall
Overall Rating: 9

• All of the employees were great, very friendly and helpful.

“We really enjoyed our stay at the Omni Hotel. Our room and the hotel itself is very clean. It was pretty quite and the river walk is very nice. All of the staff were very friendly, by the time we left we felt like they were part of our family. I will stay here again anytime I come to Detroit.”

Sep 4, 2008 by Michael from Mendon, MI
Overall Rating: 9
Cleanliness:[10] • Staff:[7] • Location:[5]

• View.
• Location.

“I can recommend this place for a romantic weekend.”

Sep 4, 2008 by Meg from Ludingotn, MI
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[7]

• Spacious rooms, comfortable plush beds, and beautiful view.
• Hard to find. Joseph Campeau is not a marked street from Jefferson avenue, so it was a little hard to find.

“The Omni in Detroit provided fast and efficient service. Our room was beautiful and comfortable with properly working amenities. I wish I'd one more day just to enjoy the location on the river and to check out my surroundings inside and out.”

Sep 1, 2008 by Rebecca from Albany, NY
Overall Rating: 7
Cleanliness:[8] • Staff:[7] • Location:[8]

• Location of the hotel and the professionalism of the staff.
• The hotel is not kid friendly, meaning their is no indoor or outdoor pool for children, and the restaurant bar is not a place for children to eat.

“This hotel is excellent for business travelers, couples for a romantic get away or leisure travelers without young children. I would recommend the hotel to friends that are planning a business or pleasure trip to Detroit.”

Aug 31, 2008 by Amy from Livonia, MI
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[10]

• Location, view, intimate size of hotel, comfort of bed.
• The only parking option offered by the hotel was valet, which was $18 per day.

“This hotel is quaint, and in a safe quiet location. All the room amenities were pretty standard. A few things I did not like about the hotel: Peeling paint in several areas of the room (i.e. shower), toilet paper was 1-ply (that's so cheap), and the only parking offered by the hotel is valet parking at $18 per day. Note about parking: After doing some exploring, I found a secured parking garage a few blocks away at only $5 per night, but the hotel staff won't tell you that. The other complaint I might add is that our room was nearly on top of a wedding reception. We heard every song, loud and clear, until about 1 am. Thankfully we did not have to get up early the next morning. Overall it was a good place to stay for the excellent price. The bed was super comfortable, the view of Canada is great, and everything downtown is close by.”

Aug 21, 2008 by Autumn from Farmington Hills, MI
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[2]

• There was a wedding going on and through all the commotion we were helped immediately when we walked in the door.
• I wanted Downtown Detroit. It was not in walking distance from everything else I did that night. 3 miles away.

“This hotel was great with guest satisfaction. I had a beautiful view over the river and I loved the European romantic design.”

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Amenities at Omni Detroit River Place, Detroit

24 Hour Front Desk AM/FM Alarm Clock Bar/Lounge Business Center Coffee Maker in Room Concierge Express Checkout Fitness Center or Spa Free Newspaper Hairdryers Available Handicapped Rooms/Facilities Laundry/Valet Services

Meeting/Banquet Facilities Mini Bar Modem Lines in Room No Smoking Rooms/Facilities Parking Pets Allowed Restaurant Room Service Safe Deposit Box Television with Cable Tennis

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