Comfort Inn Downtown-Detroit

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User Reviews for Comfort Inn Downtown-Detroit, Detroit

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Jun 6, 2008 by Jamie from Parkersburg, WV
Overall Rating: 5
Cleanliness:[5] • Staff:[10] • Location:[1]

• Staff friendly and helpful. Free shuttle offered was great. Free breakfast nice.
• Not in the best area. A Cadillac in the parking lot close to our room had all 4 wheels stolen.

“Most of the hotel staff was friendly and helpful. The room was relatively clean and comfortable. The free shuttle was great. There was a lot of loud partying at night that made it difficult to sleep. Security at the hotel needs to be updated - a new Cadillac in the parking lot was up on blocks in the morning - all four wheels were stolen!”

Apr 18, 2008 by Shaun from Mukwonago, WY
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[10]

• The staff was helpful and friendly.

“Staff was great and the shuttle to Downtown also was great and cut down on the hassles of reading a map and driving. All in all a good hotel and fun time.”

Jan 8, 2008 by William from Cleveland, OH
Overall Rating: 8
Cleanliness:[5] • Staff:[9] • Location:[10]

• The location.
• The carpet in my room needed clean badly.

“Nice hotel, friendly employees, okay free breakfast in the morning.”

Dec 26, 2007 by Wendy from Delton, MI
Overall Rating: 10
Cleanliness:[8] • Staff:[10] • Location:[10]

• The staff was friendly and helpful. The shuttle service was priceless.
• The room was small.

“Overall a great experience. The staff was very accommodating. We took the shuttle everywhere and the drivers were great, included a background of Detroit. Our room was small and the walls are thin but very worth the money.”

Dec 13, 2007 by Scott from Greenville, MI
Overall Rating: 7
Cleanliness:[7] • Staff:[8] • Location:[8]

• Bed was very comfortable and convenient.
• Needed new bedspread and carpet in room.

“The staff was friendly and helpful, very affordable and convenient to attractions also parking lot had high gate and good lighting if rooms were updated this motel would get a higher rating, but I will say king size bed was the most comfortable bed I have ever slept in.”

Nov 27, 2007 by Emily from Allegan, MI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• I liked the environment of the hotel and the kindness of the staff.
• The breakfast could have been better.

“This hotel was very clean and a friendly environment. The staff answered all of my questions and helped with whatever they could. The room was clean and well stocked.”

Jun 1, 2007 by Steve from Baltimore, MD
Overall Rating: 5
Cleanliness:[3] • Staff:[5] • Location:[5]

• The free shuttle to downtown.
• The room smelled like a cross between stale cigarette smoke, old beer, and ass.

“The room smelled like a cross between stale cigarette smoke, old beer, and ass.”

Mar 28, 2007 by Angela from Kentwood, MI
Overall Rating: 8
Cleanliness:[7] • Staff:[8] • Location:[8]

• I liked the location and the shuttle downtown.
• The am staff was helpful, but not friendly.

“Overall a decent experience. The hotel could use some maintenance- security feature on door did not work. People staying in the hotel were very friendly.”

Apr 7, 2006 by Margie from Saginaw, MI
Overall Rating: 9
Cleanliness:[3] • Staff:[10] • Location:[4]

• The front desk staff were very pleasant.
• It was not very clean.

“Great customer service.”

Feb 13, 2006 by Dennis from Onondaga, MI
Overall Rating: 7
Cleanliness:[9] • Staff:[7] • Location:[10]

• It was close to my appointment in Detroit.
• Not enough pillows, the phone in the room didn't work, not enough cups or glasses in the room, no fridge.

“It served its purpose but the pillows were thin and when I tried to use the phone in the room it didn't work and the only alternative was to change room so the desk clerk told us. They didn't have cups in the room for the coffee maker so we bought some and there was no fridge in the room. ”

Feb 9, 2006 by Peter from Bellevue, WA
Overall Rating: 3
Cleanliness:[5] • Staff:[3] • Location:[7]

• Close to ford field.
• Staff did not answer phone for pick up after game.

“The staff left me hanging after the super bowl by not answering the phone for pickup. Pickup spot designated was not available. No forethought into this process.”

1 of 1 people found this review helpful.