Best Western Sterling Inn

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User Reviews for Best Western Sterling Inn, Sterling Heights

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Apr 14, 2008 by Tammy
Overall Rating: 1
Cleanliness:[1] • Staff:[4] • Location:[4]

• Pool.
• Dirty stinky rooms.

“"Dirty and nasty" worst hotel I ever stayed at. I would never go back.”

Apr 9, 2008 by Adam from Lima, OH
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The water park.
• The noise from people, even the water park.

“It was very nice.”

Sep 4, 2007 by Fred from Roseville, MI
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[1]

• I hear there is a water park. Who cares when the rooms are nasty?
• Dirty, overpriced, in need of an update both physically and in staff.

“Dirty, worn-out, shoddy rooms. Poor housekeeping, indifferent staff, and bad management. Our "upgraded" room that we received after complaining was better at first sight, but had stained sheets that looked as if they had not been changed, burns in the carpet, standing water in the tub, and peeling wallpaper. My experience here was awful!”

Jun 25, 2007 by Nicole from Ann Arbor
Overall Rating: 1
Cleanliness:[2] • Staff:[8] • Location:[5]

• Banquet rooms were lovely, and service in the banquet hall was great.
• Terrible value, rooms were not as nice as roadside notel. The smell, beds and carpet were disgusting. I would not stay there again or recommend it to anyone.

“The room I stayed in was gross. It smelled musty. The entire hotel smells like chlorine because of the water park. The carpet was matted and you could feel hard lumps underneath it. The mattresses were visibly stained. There was only one tiny window and basically no luxuries - it is equivalent to a roadside motel. I did not even want to shower in the bathroom or walk barefoot in my room. It just felt icky!”

Apr 9, 2007 by Suzette from Trenton, NJ
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• The water park was great!
• One of the three rooms was not clean.

“Overall, if you are traveling with children, this is a great place to stay. The water park is wonderful and the staff/hotel is very accommodating to families.”

Aug 28, 2006 by Bridget from Newaygo, MI
Overall Rating: 4
Cleanliness:[7] • Staff:[4] • Location:[9]

• Water Park.
• The extra Taxes added to our bill!!!!!!!

“It was fine, but not worth the $150.00 we spent, when we thought the room was reserved for $99.00.”

Apr 10, 2006 by Doug from Dexter, MI
Overall Rating: 7
Cleanliness:[7] • Staff:[5] • Location:[7]

• The water park and Game room.
• Front desk kind of snobby.

“This hotel was great for taking a family to a water park, also the nice game room.”

Mar 23, 2006 by Amanda from Chesterfield, MI
Overall Rating: 9
Cleanliness:[10] • Staff:[7] • Location:[9]

• The room was very pretty and clean. Pool area was spotless and had lots of towels.
• Front desk staff were rude and understaffed.

“We read the past reviews and were ready if it was loud at night. We decided to go Sunday night instead of the Friday family in hopes that we would miss the party crowd and weddings. It was great. Just families and business people. I can see why it would be rowdy on the weekends with the bar in the pool area and the karaoke Friday night. The cleaning lady said they have a lot of wedding parties on the weekends, so that can be loud and rowdy. If we go again we'll definitely go during the week to miss that crowd. It was very clean and comfortable. Even though the front desk people seemed annoyed by us customers and overworked we had a blast.”

3 of 3 people found this review helpful.

Amenities at Best Western Sterling Inn, Sterling Heights

24 Hour Front Desk AM/FM Alarm Clock Bar/Lounge Business Center Coffee Maker in Room Elevators Fishing Fitness Center or Spa Free Local Telephone Calls Free Parking Hairdryers Available Handicapped Rooms/Facilities

Laundry/Valet Services Meeting/Banquet Facilities Mini Bar Modem Lines in Room No Smoking Rooms/Facilities Pool Restaurant Room Service Safe Deposit Box Skiing Television with Cable

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