Extended Stay America Madison Heights

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User Reviews for Extended Stay America Madison Heights, Madison Heights

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Sep 11, 2008 by Joe from Scottsdale, AZ
Overall Rating: 2
Cleanliness:[2] • Staff:[4] • Location:[2]

• Free Sunday newspaper.
• Stains in carpeting; no insulation between rooms.

“I was very disappointed with this hotel. There were stains on the carpet, bedspread, everywhere. We could hear the TV in the next room as loud as if it were in our room. The AC hummed so loudly that sleep was nearly impossible. Towel changes are done but at an extra charge -- that is unacceptable!”

Jul 29, 2008 by Walter from Flat Rock, MI
Overall Rating: 8
Cleanliness:[10] • Staff:[8] • Location:[10]

• Clean, good temperature.
• Not enough TV/cable options.

“Clean, well kept room. Kitchenette was useful. Exactly what I expected for the prices.”

Jun 8, 2008 by Jenise from Hollywood, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• It allows me my privacy.

“It always is clean with friendly staff and the ability to have privacy in a hotel setting.”

Apr 23, 2008 by Kristi from Ft Wayne, IN
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[8]

• Love having kitchen facility available.
• Not always someone at the front desk.

“Great hotel for those staying a while! Love the kitchen facilities!”

Jan 18, 2008 by Jenise from Hollywood, FL
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[9]

• I had all the things to meet my needs and no one bothered me.

“It is a great place to stay; it has all the amenities of home.”

Dec 30, 2007 by Doug from Ypsilanti, MI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Quiet and very accommodating.
• NA.

“The staff was very kind and appreciative of my stay and helped me when I needed help.”

May 8, 2007 by Greg from Auburn, MI
Overall Rating: 1
Cleanliness:[2] • Staff:[1] • Location:[5]

• Nothing.
• Is staff very rude?

“I would take a long look at your morning front desk clerks, very rude. Have made a big impact on my decision to stay at the Madison heights sea. I won't be back or recommend that particular hotel.”

Jan 15, 2007 by Regina from Boise, ID
Overall Rating: 7
Cleanliness:[6] • Staff:[7] • Location:[8]

• Convenient kitchenette.
• Got a smoking room when requested a non-smoking.

“Unfortunately, I¿m allergic to smoke which caused me to be congested with puffy mucas eyes. Not too attractive for facilitating meetings all week. Other than that the rooms could have been cleaner. The doors were sticky and the toilet seat needed wiping when I got there. However, it is a one star and I feel like I got what I paid for.”

Oct 3, 2006 by Bharat from Troy, MI
Overall Rating: 8
Cleanliness:[7] • Staff:[2] • Location:[9]

• Good facilities at room such as microwave, etc.
• Rooms smelled a bit, also one of the staff was rude.

“At check in I was told that I can extend my stay at same rate on last day, but on last day of my reservation I was refused for that.”

Sep 17, 2006 by Brenda from Cheektowaga, NY
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• The staff was very helpful with a fax I had to send.
• Not a lot of TV channels

“The hotel was easy to find, and the staff very helpful. The room was clean and the hallways very quiet.”

Aug 16, 2006 by Dan from Crown Point, IN
Overall Rating: 8
Cleanliness:[9] • Staff:[4] • Location:[8]

• Clean, easy to find, excellent value.
• Help desk maybe could be more friendly, attentive.

“This hotel met my simple needs for a clean room at a modest price. Felt secure on the property.”

Aug 11, 2006 by Katherine from Hamilton, ON CA
Overall Rating: 5
Cleanliness:[4] • Staff:[7] • Location:[10]

• I liked the fact it had a kitchen in the room.
• I did not like that the dishes were dirty when we got there.

“It is in a good area. The staff is awesome and so nice.”

Jun 13, 2006 by Bipin from Arlington Heights, IL
Overall Rating: 2

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