Holiday Inn Troy

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Jun 5, 2008 by Robin from Fredericksburg, OH
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[7]

• It was very clean and the bed and pillows were wonderful.
• The hotel was a little tricky to find at first, however there was construction in the area that was messing us up also.

“The hotel was very clean and quiet. The bedding was great and just what we needed after a long day at work and a 4 hour drive. We would definitely stay there again.”

May 13, 2008 by Kathy from Flint, MI
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[7]

• Could open sliding door to allow fresh air into the room.
• Couldn't find the continental breakfast.

“Clean room on the small side. Staff was courteous and helpful. It was a little tricky finding the hotel. Road construction on the main road was not helpful.”

Apr 23, 2008 by Mark from Toledo, OH
Overall Rating: 7
Cleanliness:[7] • Staff:[9] • Location:[8]

• Pleasant and adequate, clean, no surprises.
• Really miserable pillows and I never notice pillows.

“Older property that has been maintained to decent standards. Housekeeping good. Tiny lobby and public spaces. Small bathrooms. Above average desk staff in helpfulness and attitude.”

Mar 10, 2008 by Mike from Grand Haven, MI
Overall Rating: 2
Cleanliness:[2] • Staff:[3] • Location:[1]

• Warm & dry.
• Poor quality and poor remodel.

“Room was poor quality,(bad re-model job) fuses blew continuously, Hot & Cold water were backwards, bathroom ceiling paint was peeling. Hotel was hard to get to. Overall not very nice looking, a little run down. Staff had to re-key the room several times. Not what I would expect from a 3 start Hotel.”

Mar 2, 2008 by Dora from Wheelersburg, OH
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[6]

• The bed was very comfortable and the room was very nice.
• It was hard to get to. It was hide back in a corner behind The Red Roof Inn.

“I thought the room was very nice. I was disappointed that it didn't have an indoor pool, especially since it was in cold.”

Nov 27, 2007 by Vivian from Mississauga, ON CA
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[9]

• Friendly staff.
• Kind of old.

“Overall, good value for the money.”

Nov 8, 2007 by Jane from Windsor, ON CA
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[5]

• Brand new room, spotlessly clean.
• Out of the way, and a bit hard to find.

“All requests for room met with a smile, new room given, very comfortable, extra coffee pods delivered by check in staff within minutes. Room service for breakfast was fast, economical and delicious.”

Sep 4, 2007 by Deb from Rockford, MI
Overall Rating: 5
Cleanliness:[8] • Staff:[8] • Location:[8]

• Location.
• Advertisement call at 8 a.m. we got in at 3:00 that morning. Ridiculous!

“The phone advertisement at 8 a.m. telling the weather for the day and anything the desk can do. Killed my recommendation. Rude! What it really says to me get up and get out of our hotel.”

Aug 30, 2007 by El from Kentwood, MI
Overall Rating: 4
Cleanliness:[5] • Staff:[8] • Location:[4]

• Close to shops and freeways, family friendly.
• Older hotel, and was hard to find without knowledge of the area.

“Friendly staff, family friendly good for a quick stop. Had an outdoor pool and great service. This is an older hotel.”

Aug 26, 2007 by Tina from Swanton, OH
Overall Rating: 2
Cleanliness:[4] • Staff:[9] • Location:[1]

• Front desk staff.
• Location, entire facility smelled like smoke, mildew.

“Expected nice property being in Troy, MI; instead, found location in less than desirable area; entire property needs to be gutted (everything smells like old smoke and mildew (even though I had a non-smoking room).”

Jul 21, 2007 by Leslie from Grand Rapids, MI
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[7]

• It was quiet.
• Was a little hard to find.

“Nice hotel for the business traveler with restaurant and bar on site. Clean and comfortable.”

Jul 12, 2007&nbs