Hyatt Regency Dearborn Detroit Metropolitain Area

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User Reviews for Hyatt Regency Dearborn Detroit Metropolitain Area, Dearborn

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Apr 15, 2008 by Tj from Toledo, OH
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[7]

• Very clean, upscale.
• Staff was a bit slow during check in.

“Good hotel for business travelers and short stays. Very clean, very nice. Rooms are spacious and nice. Bathrooms a bit small, but clean. It's in a fairly nice area, which is not easy to find in Detroit. Would highly recommend this hotel.”

Apr 5, 2008 by Tammy from Battle Creek, MI
Overall Rating: 8
Cleanliness:[8] • Staff:[7] • Location:[9]

• Comfort of bed and pillows.
• Parking was far away unless you pay for valet service.

“Rooms were clean and comfortable.”

Apr 3, 2008 by Jeff from Hastings, MI
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[9]

• Lot's of area to informally meet with the group that was staying together.
• Rooms lacked instructions on how to get internet going.

“Stay worked out very well for our group. We stayed two nights and used the hotel during the day a bit. Had no problems - in reaching for constructive criticism I come up with 3 things. 1) Breakfast buffet was good but a few hotter dish options would have been nice. 2) Cigar bar was nice and quaint but for the busy weekend that we were there - it was a little too small. 3) Room service trays, dishes, etc - sat in the hallway for extended periods of time. Very unattractive. You can see that I am reaching - we enjoyed our stay and the accommodations.”

Apr 1, 2008 by Danny from Kitchener, ON CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Staff cleanliness, facilities.
• TV package wasn't great and TV wasn't anything special.

“Stayed one night at this 4 star hotel. The stay was great, hotel was great. Only two negatives, TV package wasn't great and the charge for Wi-Fi. Spent the next night at a competitor three star hotel and Wi-Fi access was free.”

Mar 31, 2008 by Nick from Troy, OH
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very upscale and nice beds and linens.

“This is an excellent hotel with lots of space, comfort, and a nice restaurant/bar. There is also a very friendly and helpful staff.”

Mar 20, 2008 by Samuel from Baltimore, MD
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• It was clean and had beautiful décor.
• It was hard to get to on the roads.

“I greatly enjoyed my stay at this wonderful hotel.”

Mar 16, 2008 by Ram from Farmington Hills, MI
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[9]

• Good facilities.
• Room was cold; could not raise the temp.

“Well worth the stay.”

Mar 15, 2008 by Margaret from Homewood, IL
Overall Rating: 7
Cleanliness:[3] • Staff:[8] • Location:[8]

• Great location with all the amenities that you will need.
• The room of been cleaned better and more update.

“The hotel is in a great location. But the room was outdated and not very clean.”

Feb 25, 2008 by Janice from Troy, MI
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• It was clean, everyone was friendly.
• Did not like the location of the TV.

“Clean, friendly staff, close to highways.”

Feb 13, 2008 by F from Woburn, MA
Overall Rating: 7
Cleanliness:[9] • Staff:[8] • Location:[9]

• Room, bathroom, linen were clean.
• Bathroom too small, no refrigerator.

“Hotel was large and nice lobby and facilities within. Room was good but wouldn't rate it as 4 stars. Linens were clean. Bathroom is too small and needs some redecoration. TV is not flat screen (not a big deal to me, but it is for some); there is no refrigerator in the room for drinks. There was some kind of event at the hotel and it was full of children in some kind of contests. Children were up till midnight running in the hallways making all kind of noise. The bathroom, no refrigerator in the room. TV was old.”

Feb 9, 2008 by Richard from Grand Rapids, MI
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[8]

• Great bed.
• No free internet and local calls $1.

“Beautiful facility, high end rooms. But no free internet.”

Feb 6, 2008 by Joan from Billings, MT
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Comfort and warmth of hotel and the staff, especially the doorman who helped me out of a jam.
• Nothing.

“From the greeting at the desk to the decor and comfort of the room, I was very impressed by the warmth of the hotel. I was also especially happy with the doorman and shuttle driver who helped me out of a jam when my car wouldn't start. They got me to my appointment on time and jumpstarted my car for me in one smooth move. I won't forget how well I was treated and how comfortable my night was.”

Feb 5, 2008 by Fatima from Clifton, VA
Overall Rating: 7
Cleanliness:[8] • Staff:[7] • Location:[7]

• Clean, clutter free, pretty modern.
• The bathtub drain would not drain water, had to switch rooms twice!

“Overall it was nice and clean, very large and modern. But unfortunately we had to switch rooms twice from our original room because the bathtubs would not drain the water - so apparently they have pretty bad pluming on one side of the building. The location seems good, but stays away from the local mall across the parking lot - that place reeked of trouble.”

Jan 30, 2008 by Tray from Lakewood, OH
Overall Rating: 8
Cleanliness:[10] • Staff:[9] • Location:[8]

• Very clean public areas and the room was spotless.
• The walls were way too thin as I could hear the neighbors talking all night. Not what I expected from a Hyatt.

“Very clean. Walls too thin for any kind of quiet at night.”

Jan 30, 2008 by Kim from Macomb, MI
Overall Rating: 6
Cleanliness:[8] • Staff:[6] • Location:[7]

• Quietness.
• Price gouging on food- even coffee and pop!

“Not enough variety for dining. Coffee shop was outrageously expensive- we were there for a dance convention with our teenage daughters- availability of food and pricing was not satisfactory for this venue.”

Jan 25, 2008 by Quincy from Jasper, TX
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[9]

• Modern, large, close to restaurants etc.
• Rooms are a bit small.

“Overall, a great place to stay. Nice modern facility, comfortable with great pool, spa area. Close to many attractions such as the Henry ford museum. Near lots of great restaurants.”

Jan 23, 2008 by Charles C. from Indianapolis, IN
Overall Rating: 1
Cleanliness:[7] • Staff:[2] • Location:[7]

• Location.
• See below.

“The hotel was overrun by children in town for a hockey playoff tournament. The problem was the volume of unsupervised kids yelling, running, roaming, playing in the elevators, etc. The manager was totally useless in controlling the problem. It was like a bad movie, almost comical. I'll never stay there again.”

Jan 23, 2008 by Jonathan from Placentia, CA
Overall Rating: 7
Cleanliness:[7] • Staff:[7] • Location:[7]

• Price was really good for the quality of the hotel.
• Hotel was very noisy due to booking high school hockey competition.

“Hotel is located around the mall so there are plenty of restaurants around. Unfortunately the hotel decided to cater to large groups, and when I was there, they hotel seemed to be all booked by High School Hockey competition teams. There were tons of kids running around. Hyatt Hotels seem to have problem with noise level. Similar experience at SFO Hyatt. Checked in at 10 PM and did not have any 2-bed rooms that is non-smoking. Hesitant at first to take a smoking room, but it actually didn't smell that bad.”

Jan 21, 2008 by Adriana from Westlake Village, CA
Overall Rating: 7
Cleanliness:[10] • Staff:[9] • Location:[3]

• The employees were wonderful.

“The hotel was fine. I was accidentally booked into a room that was occupied. I asked for a room that was close to the elevator. I am disabled. They originally booked me into a room to far away. I then was booked into the occupied room. I has to go back downstairs with my luggage. You did not have a bell staff available for me. I was then booked at the back of the hotel again. It was very trying and painful for me.”

Jan 14, 2008 by Dawn from Greenport, NY
Overall Rating: 9
Cleanliness:[9] • Staff:[7] • Location:[7]

• I came in for family funeral, and found the room clean, fresh, and extremely comfortable.
• I had no other needs on this visit, except that the exit was not clearly marked from interstate.

“A good night's sleep is key, for both business and leisure travelers, and the Hyatt Regency provided the perfect respite!”

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Amenities at Hyatt Regency Dearborn Detroit Metropolitain Area, Dearborn

24 Hour Front Desk AM/FM Alarm Clock Bar/Lounge Concierge Express Checkout Fitness Center or Spa Free Newspaper Golf Hairdryers Available Laundry/Valet Services Meeting/Banquet Facilities

Modem Lines in Room No Smoking Rooms/Facilities Parking Pool Restaurant Room Service Safe Deposit Box Shops/Commercial Services Television with Cable Tennis