Westin Southfield Detroit

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User Reviews for Westin Southfield Detroit, Southfield

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Apr 29, 2008 by Eric from Grand Rapids, MI
Overall Rating: 8
Cleanliness:[7] • Staff:[8] • Location:[7]

• Beds were comfortable and hotel staff was very accommodating. Pet friendly a big plus.
• Furniture in room looked quite old and was a bit beaten up. Needs repair/replace.

“Nice place to stay, comfortable beds, convenient location (although a little tricky to find at first) friendly staff and working on upgrades to the facility.”

Apr 29, 2008 by Laurie from Mt. Pleasant, MI
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[9]

• Very comfortable bed, liked the brain teasers, double headed shower was great.
• The air conditioner did not work in our room, so it became rather stuffy.

“This hotel was great for our needs. Only a short distance from Lawrence Technological University where we were headed the next day. The roads are a little confusing to get to the front door. Otherwise a terrific stay.”

Apr 28, 2008 by Tom from East Syracuse, NY
Overall Rating: 10
Cleanliness:[8] • Staff:[9] • Location:[10]

• Location.
• Hotel is in the process of being remodeled.

“Clean, convenient and well located.”

Apr 23, 2008 by John from Chicago, IL
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[6]

• Accommodating staff.
• Parking is somewhat inconvenient.

“Convenient for my needs. Very accommodating staff in person, not so much on the phone.”

Apr 22, 2008 by Hope from Fort Gratiot, MI
Overall Rating: 7
Cleanliness:[7] • Staff:[10] • Location:[8]

• The bed was wonderful and the staff was great!
• Construction.

“The hotel was very nice, but the construction and entrance is not good. It not the nicest Westin I have ever been in more like a 3 star not a 4.”

Apr 22, 2008 by Deb from Toronto, ON CA
Overall Rating: 8
Cleanliness:[8] • Staff:[7] • Location:[9]

• Nice rooms, good location.
• The gym.

“We stay here whenever visiting the Detroit area. It is close enough to Downtown and near Royal Oak etc. The area is very quiet and the parking is free. Definitely not where you would stay for nightlife but very clean, comfortable and easy to get to.”

Apr 22, 2008 by Sara from Chesterfield, MI
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[10]

• The service was excellent.
• The A/C Unit didn't work very well didn't work well in my room.

“The food and service was excellent it is the only 4 star hotels in the area.”

Apr 16, 2008 by Taha from Falls Church, VA
Overall Rating: 10
Cleanliness:[9] • Staff:[8] • Location:[8]

• Room was so good.
• They are remodeling the building.

“I like this hotel.”

Apr 16, 2008 by Thomas from Elmhurst, IL
Overall Rating: 8
Cleanliness:[9] • Staff:[7] • Location:[9]

• Hotel room was nice with a great unobstructed view.
• Breakfast buffet items weren't tasteful.

“Nice facility. There was a lot of construction work at the time that detracted from the aesthetics of the hotel, but great access from and to expressway links.”

Apr 16, 2008 by Michael from Newton, NJ
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[10]

• Great staff, ample room sizes, and great location in Southfield, MI.
• Restaurant "Table Service" was excellent, Breakfast buffet service was poor. Also, common areas of the lobby were under renovation during my stay.

“This was my second stay at the Westin, Southfield MI. I have had other stays in Southfield but this hotel is a great stay, in a great location just outside center city Detroit. I would gladly stay again!”

Apr 15, 2008 by Jim from Ann Arbor, MI
Overall Rating: 8
Cleanliness:[8] • Staff:[7] • Location:[7]

• Comfortable room.
• Due to construction, public space was inaccessible and/or in disarray.

“This is a good hotel. It's a little tricky finding it, and getting to the temporary front desk from the parking structure, due to construction. The public space are a bit worn around the edges (presumably the ongoing renovation will upgrade them) and so, calling it a 4 star is a slight stretch. The room was comfortable and more than adequate, although not otherwise remarkable. The pool area was small, but very pleasant, with attractive tiling and furniture, and it was so empty that our family of 4 had it to ourselves.”

Apr 14, 2008 by Denis from Columbus, OH
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[9]

• Clean and nicely appointed rooms, quiet also.
• Nothing.

“Even though going through renovations, staff and hotel is a true 4 STAR! Great place. I wish all hotels were as caring as this one.”

Apr 9, 2008 by Nadia from Cinicnnati, OH
Overall Rating: 8
Cleanliness:[10] • Staff:[10] • Location:[9]

• The room was attractive, the bed comfortable and the staff friendly.
• Some of the guests were loud and could be heard through the walls (infrequent, short bursts).

“I enjoyed the room but the food and the extras were too pricey.”

Apr 9, 2008 by Kenny B. from Okemos, MI
Overall Rating: 6
Cleanliness:[6] • Staff:[10] • Location:[4]

• Excellent staff! Very accommodating & friendly.
• So many fees!

“We had a hard time finding this hotel from the highway. Once we arrived, the garage was like a maze, and the floor with hotel walkway was full. Major construction all over the hotel, but the staff was very accommodating. Restaurant and room service left lots to be desired. However the little Chinese restaurant behind the hotel on Evergreen was so fresh & delicious! And much cheaper. All in all okay stay for the money but expected more from a 4 star Westin.”

Apr 9, 2008 by Hubert C. from Okemos, MI
Overall Rating: 7
Cleanliness:[6] • Staff:[10] • Location:[7]

• Very nice large LCD TV.
• Key access only elevator.

“The Westin was under renovation when we checked in. The Key Access elevator was very inconvenient. Get on board with a group of people & everyone fishes out their card to select a different floor. Plus it's easy to forget keys & instead of just going up and knocking on the door for roommate to let me in I have to go down and get a key to use elevator first! Bed was way too soft and the duvet between two sheets was very dirty with dark brown stains. Outrageous charge for internet everyday! Very difficult to find as well, crowded garage. Okay but would not stay again.”

Apr 5, 2008 by Al from Lansing, MI
Overall Rating: 9
Cleanliness:[8] • Staff:[10] • Location:[8]

• Attached parking garage and nice bed.
• Not much scenery.

“Very nice and clean room. Not much in the area but office buildings. But otherwise very nice. Staff was very nice as well.”

Apr 3, 2008 by Brent from Middleton, WI
Overall Rating: 9
Cleanliness:[7] • Staff:[9] • Location:[3]

• Very nice, but where is the mini fridge.
• Wheres the mini fridge? Black people yelling all night (11:30pm till 5 in the morning).

“Very nice hotel, to bad its in Detroit. Hotel staff should have cleared the black people out of the hallway. I could hear them being loud and yelling all night. You could hear through the doors which was not pleasing. Hotel staff should have kept these party people out of the hotel, or they should have made them shut up. I could hear them from 11:00 pm till 5 am. The blacks showed no respect to any other race. Hotel staff should profile people.”

Apr 3, 2008 by Joe from Madison, WY
Overall Rating: 3
Cleanliness:[3] • Staff:[5] • Location:[5]

• Not in downtown so we didn't get shot.
• Under construction and a $50 cab ride to downtown.

“We had a group of 7 and traveled for the Midwest regional for the NCAA basketball championship. The hotel was significantly cheaper but it turns out it was under construction (pool, workout room, and lobby) and was a $50 dollar cab ride for a normal size cab $75 for the guy who was at the hotel. Detroit is basically the worst city in the nation and disgusts me. I'm just glad the seven of us made it out alive, although extremely in debt.”

Apr 2, 2008 by Stan from Noblesville, IN
Overall Rating: 6
Cleanliness:[9] • Staff:[7] • Location:[5]

• Comfy bed.
• Pool was closed.

“This Westin is older, but is holding up ok. They were re-doing the pool so it was closed. The beds are extremely comfortable and the flat screen TV was nice. There was a safe for storing valuables that came in very handy. More like a 3 star than a 4, but nice and in a safe neighborhood.”

Apr 1, 2008 by Pat from Grand Haven, MI
Overall Rating: 7
Cleanliness:[8] • Staff:[4] • Location:[5]

• Wonderful pillows!
• Pool closed and abrupt, snotty staff at desk.

“Nice people in restaurant. Only had coffee, but felt friendly, happy attitude. Not front desk. Nasty people there on check in and check out. Understaffed and not helpful at all.”

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Amenities at Westin Southfield Detroit, Southfield

24 Hour Front Desk Bar/Lounge Business Center Coffee Maker in Room Fitness Center or Spa Free Parking Hairdryers Available Handicapped Rooms/Facilities Laundry/Valet Services Meeting/Banquet Facilities

Mini Bar Modem Lines in Room No Smoking Rooms/Facilities Parking Pets Allowed Pool Restaurant Room Service Safe Deposit Box Television with Cable