Hilton Suites Auburn Hills

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User Reviews for Hilton Suites Auburn Hills, Auburn Hills

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Apr 30, 2008 by Meg from Alpena, MI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Quietness.
• Young adults walking around with drinks.

“Very pleasant.”

Apr 28, 2008 by Rachel from Portage, MI
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[7]

• Lobby, and Rooms Clean and friendly staff.
• Nothing.

“Would recommend again.”

Apr 26, 2008 by Lisa from Pendleton, IN
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[7]

• We liked the business center. We were able to use internet and get online and check emails and get directions to everywhere we went. It was also a free service.
• The shower bar was dirty.

“We try to stay here every time we visit because of the friendly and helpful staff and the general atmosphere of the hotel. We've recommended this hotel to several people already and will continue to do so.”

Apr 17, 2008 by Dana from London, ON CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[7]

• Nicely appointed room with separate sleeping area.
• The location was a little out of the way. Nothing was walking distance.

“Overall I will book this hotel again and recommend it to any of my friends planning a trip to Auburn Hills. In particular if they are shopping at Great Lakes or going to the Palace.”

Apr 17, 2008 by Paul from Pontiac, MI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Excellent accommodations.
• Nothing.

“I would highly recommend this hotel to anyone. The suites makes it a home away from home. The beds are very comfortable.”

Apr 17, 2008 by Lisa from Sarnia, ON CA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• I loved the 2-room suite & the comfy couch and armchair.
• Check-in clerk more interested in talking to a friend on the phone than helping me. Check-out clerk was great.

“The room was spacious and comfortable, and the beds were very comfortable. I loved the 2-room suite with the cozy furniture. It was nice to be able to stay up later and get up earlier than the kids without disturbing them. The bathroom was nice, but lacked a strong exhaust fan to get rid of the steam from the shower, but that was my only complaint. We had breakfast that we prepared ourselves in our room, and the hotel was nice enough to give us complimentary plates, cutlery, and condiments. The gym was small but had machines that worked well (4 cardio ones and a universal).”

Apr 16, 2008 by Sara from Wyoming, MI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The layout of the hotel.
• Nothing.

“The bedroom was fantastic. Felt closed off to the rest of the room. Would have loved to have stayed longer!”

Apr 7, 2008 by Pam from Oscoda, MI
Overall Rating: 9
Cleanliness:[10] • Staff:[7] • Location:[8]

• This hotel was very clean and comfortable and the bed was like a cloud!
• The only problem we had was the shuttle that drove my son out to a concert wouldn't go back and pick him up because of a snowstorm.

“This hotel was fabulous and the bedding (the reason we stayed at a Hilton) was absolutely wonderful! The hotel was very, very clean and safe. I would recommend this hotel to anyone. As I said above, the only complaint we had was the shuttle that took my son and father out to a concert, wouldn't go back and get them because of a snowstorm. Otherwise, it was a wonderful hotel experience.”

Apr 3, 2008 by Sandra from Twin Lake, MI
Overall Rating: 6
Cleanliness:[7] • Location:[8]

• Value and close to the Palace.
• Needs some updating.

“Good value, breakfast buffet.”

Mar 25, 2008 by Debra from Niles, MI
Overall Rating: 8
Cleanliness:[10] • Staff:[10] • Location:[10]

• Staff very friendly.
• A lot of arguing because of pool rules.

“Staff was great, hotel overrun by unattended youth, 2 days of arguing over pool rules; we couldn't let my grandson swim because of overcrowding of pool by unattended youth. Would have liked more choices of dinner from room service, better vending choices and bar hours could have been more accommodating. The room was very nice and clean.”

Mar 24, 2008 by Jan from West Chester, OH
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[8]

• Comfortable room, good workout room.
• Off the beaten path.

“The room was very comfortable and spacious. The workout room was small but the equipment was in good shape. The wireless was supposed to cost $10 but the desk clerk gave me the access & password for free.”

Mar 21, 2008 by Jeff from Hesperia, MI
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[9]

• Great hotel for the price.
• Fire alarm went off, employees fault.

“Good location for a Pistons game, great atrium.”

Mar 19, 2008 by Ken from Lasalle, ON CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Large Clean Comfortable Suite.
• Nothing.

“Great hotel. Will definitely do it again.”

Mar 16, 2008 by Diana from Jackson, MI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very fancy and large suite rooms. Clean.
• Liked everything.

“Hotel was great. Close to piston game and shopping. Very clean and friendly staff. Right off highway. Would recommend this hotel to everyone and will stay there again.”

Mar 10, 2008 by Natasha M. from Jackson, MI
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• All the rooms are two room suites.
• The staff didn't enforce the no minors in pool area after designated time.

“I have stayed at this hotel two times. Both times I have been pleased with the rooms. They were clean. Each bed had four feather pillows and a feather blanket. My one complaint is that the hotel staff doesn't enforce the no children in the pool area after 10:00 p.m. We were there to relax and at 11:00 there were still many children screaming in the pool area.”

Mar 2, 2008 by Ralph from Northville, MI

• Not applicable.
• They had only smoking rooms.

“When I arrived I was told that only smoking rooms were available. I can't stay in a smoking room so I asked to change the arrival date. The front desk clerk agreed to change the date and I need to pay extra for that.”

Feb 28, 2008 by Faith from Ypsilanti, MI
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• Front desk staff extremely friendly.
• Poor service in restaurant; good food.

“The desk staff went above and beyond when my purse was stolen and gave us free breakfast. It was not the hotels responsibility, but the manager really impressed me. The pool area was clean. The room was awesome. I'd go back again and again.”

Feb 27, 2008 by Lisa from Pendleton, IN
Overall Rating: 8
Cleanliness:[7] • Staff:[8] • Location:[6]

• We liked the comfortableness of the suite. We really liked the design of the suite as well.
• A couple of the lights didn't work but that was no big deal.

“We enjoyed our stay because it had everything we looked for in a room small fridge, microwave and a very comfortable bed. Everyone was helpful and friendly and we've already recommended the hotel to friends.”

Feb 26, 2008 by Harry from Decatur, MI
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Love to relax by the fire place, nice on a cold night.
• I had a smoking room it was clean but it smelled stale.

“I would stay here again very nice hotel.”

Feb 21, 2008 by Liz from Sikeston, MO
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[10]

• The hotel was in the perfect spot.
• I call to make sure I had two beds, but ended up with a King size and pull out couch. The restaurant was under staffed for dinner.

“The hotel was just down the road from our concert and easy to get to. Pretty hotel lobby. We were told we would get a room with two beds, but ended up with a king size and a pull out couch. The pullout was terrible. Hotel was sold out, so they couldn't move us. Pool and hot tub were great; the sauna was a little small. We ordered dinner from the restaurant, but there was only one server and we ended up taking it to our room and eating it later that night.”

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Amenities at Hilton Suites Auburn Hills, Auburn Hills

24 Hour Front Desk AM/FM Alarm Clock Bar/Lounge Business Center Coffee Maker in Room Express Checkout Fitness Center or Spa Free Newspaper Free Parking Hairdryers Available Handicapped Rooms/Facilities

Laundry/Valet Services Meeting/Banquet Facilities Modem Lines in Room No Smoking Rooms/Facilities Parking Pool Restaurant Room Service Safe Deposit Box Television with Cable VIP Rooms/Services