Residence Inn Southfield

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User Reviews for Residence Inn Southfield, Southfield

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Sep 3, 2008 by Cliff from Rochester, NY
Overall Rating: 5
Cleanliness:[4] • Staff:[4] • Location:[8]

• Nice location.
• Crowded dining area, hazards all over the property.

“I was not impressed with this property. The juice machine was broken on our first morning of breakfast. The manager watched one person after another try getting juice from the machine without saying a word. He didn't even bother to put an out of order sign on it. I bought food to grill on the property only to be told by the front desk that the grill was not available for use. The pool was cloudy and unkempt looking. The Jacuzzi had no water and looked like a sewer. Apparently the grounds are scheduled for new lighting. There were cement slabs with bolts and wires sticking out all over the property. My 10 year old daughter tripped and fell over one of them. The basketball/volleyball/tennis court was a mess. The volleyball net was broken and hanging low and basketball backboard had a broken and hanging rim. There were missing plastic tiles all over the court. There was grass growing on it. All in all, a property that has great potential if run properly, but as it is, not a property that I'd consider a quality Hawthorne property.”

Sep 2, 2008 by Seema from Bowie, MD
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• I liked the hotel and hot breakfast served.
• Not enough toiletry stuff.

“I will recommend to my friends.”

Aug 25, 2008 by Ernie from Streamwood, IL
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[7]

• This room had enough appliances to live in.
• The entrance and exit are from a one way street/boulevard.

“I was amazed when I entered the room. It had a dishwasher, refrigerator, microwave and stove. The cabinets were stocked with pots, pans, plates, silverware and various kitchen utensils. The decor was a bit outdated, but for the features and price, it was acceptable.”

Jul 28, 2008 by Donald from Loganville, GA
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• The rooms and service was fantastic.
• The construction and updating that was going on while I was there.

“Excellent hotel and should maintain 2-star moderate rating.”

Jul 20, 2008 by Tabor from Ontario
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[9]

• Great value for the price.
• A bit hard to find.

“This hotel was more than we expected. The suites were spacious and recently renovated. The staff was helpful and friendly. The breakfast buffet had a great variety. The complex and pool areas were well maintained. I would definitely go back again. We felt that it was good value for the price. It is not 4 star hotel, but great for a family who wants to travel on a budget and have a clean, spacious place to stay. The kitchenette is a bonus to save on eating out costs.”

Jul 20, 2008 by Don from Mississauga, ON CA
Overall Rating: 7
Cleanliness:[7] • Staff:[7] • Location:[8]

• Non-institutional design and "cottage-style" experience.
• A lot of quick fixes going on.

“This is a former Marriott Residence Inn that has been taken over by Hawthorn. They are updating and renovating throughout the entire property. It has fallen into slight disrepair but is being fixed up again. (July, 2008).”

Jun 29, 2008 by Kim from East Canton, OH
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• This hotel was very clean, tastefully decorated and felt like home away from home. Lots of room.
• Not enough parking close to my room. Had to park quite away from my room.

“I thought the hotel grounds were beautiful. The complimentary breakfast was excellent. The rooms is very spacious, complete with fireplace. I enjoyed my stay. The staff was very courteous and helpful.”

Jun 8, 2008 by D from Indianapolis, IN
Overall Rating: 6
Cleanliness:[4] • Staff:[5] • Location:[4]

• Suite- with complete amenities.
• The location/look of the building.

“Recommended for traveler looking for full kitchen & living quarters. Older hotel with great upgrades.”

Jun 6, 2008 by Roger from Jenison, MI
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[8]

• Nice quiet stay.
• Remodeling - very nice liked it.

“New black top and all new rooms - stayed here before - make over is very nice, would like to return.”

May 24, 2008 by Richard from Birmingham, AL
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[10]

• Location and quality of the room.
• The property is older.

“Overall I would def stay at this hotel on future trips.”

May 23, 2008 by Dale from Starthory, ON CA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• Easy to find.
• Had to change rooms due to smell.

“Very eager to please. Moved me to another room as soon as I mentioned the smell. Other room was fine.”

May 23, 2008 by Dan from Edmonds, WA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• It was a full studio, very impressed.
• I could here the people walking upstairs.

“Loved it perfect for me and my girlfriend.”

May 17, 2008 by A from Detroit, MI
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[7]

• Space.
• Smell.

“It was a nice weekend, the atmosphere was quiet.”

May 15, 2008 by Julie from Three Rivers, MI
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[10]

• Suite was good.
• Carpet dirty.

“We were traveling to see a Dr. for family member and needed handicap room. Worked well.”

May 13, 2008 by Jon from Lake Mills, WI
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Full kitchen.
• Nothing.

“While this is by no means a new hotel, I was pleasantly surprised for the money. My GPS took me right to the front door, but it might be a little difficult to find for some. Nice & quiet, and the ability to make home-cooked meals in the kitchen made it especially attractive!”

May 4, 2008 by Rick from Sharon, PA
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[10]

• Very nice to have a full kitchen and an ice maker in the room. It definitely saved some $ buying foods at the local grocery store over dining out.
• Not all rooms have fireplaces. Second story walk-up. You must walk outside in the cold to the front desk.

“Overall, the hotel was quite nice for the money paid. The staff was very nice but I did not like that I had to walk outside every time we needed something. Also, just as a side note to the potential visitor, the hotel has been there since the early 80's, perhaps they mean newly painted lobby.”

Apr 24, 2008 by Janice from Atlanta, GA
Overall Rating: 3
Cleanliness:[4] • Staff:[5] • Location:[1]

• The staff was nice.
• The out side was like a ghetto.

“The staff was wonderful. The hotel is in desperate need of updating both inside and outside. It has the same decor that it had in 1970.”

Apr 21, 2008 by John from Noblesville, IN
Overall Rating: 3
Cleanliness:[3] • Staff:[6] • Location:[7]

• Not much.
• It's an old run down Residence Inn, needs updating, and cleaning.

“Won't stay there again, need to be a 1 star until it's upgraded.”

Apr 14, 2008 by Me from Grand Rapids, MI
Overall Rating: 2
Cleanliness:[2] • Staff:[7] • Location:[1]

• Free breakfast.
• 2nd floor rooms with no elevators.

“This is no 2½-star hotel. The other 21/2.-star hotels in Southfield are the Courtyard and Spring Hill Suites. Both of those hotels are far better than this old apartment complex renovated into a motel.”

Apr 1, 2008 by Lynette from Owens Cross Roads, AL
Overall Rating: 9
Cleanliness:[8] • Staff:[10] • Location:[8]

• The room was spacious.
• It is very much in disrepair.

“This was, at one point, a very nice hotel but due to the apparent lack of maintenance, it now leaves a lot to be desired. The staff however, was friendly and helpful.”

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Amenities at Residence Inn Southfield, Southfield

24 Hour Front Desk AM/FM Alarm Clock Business Center Coffee Maker in Room Fitness Center or Spa Free Newspaper Free Parking Hairdryers Available

Handicapped Rooms/Facilities Laundry/Valet Services Meeting/Banquet Facilities Modem Lines in Room No Smoking Rooms/Facilities Parking Pets Allowed Television with Cable