Extendedstay America Detroit Auburn Hills

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User Reviews for Extendedstay America Detroit Auburn Hills, Auburn Hills

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Sep 4, 2008 by Becky from Bad Axe, MI
Overall Rating: 8
Cleanliness:[10] • Staff:[9] • Location:[10]

• Loved the kitchen, good location.
• Pool opened late in am, free breakfast did not include drink.

“Enjoyed our stay very much.”

Aug 29, 2008 by Yvonne from Marysville, MI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Everything.
• Nothing.

“It is an excellent place to stay and I would suggest it to everyone.”

Aug 10, 2008 by Chris from Strathroy, ON CA
Overall Rating: 7
Cleanliness:[7] • Staff:[8] • Location:[6]

• The room size was great. Quite spacious.
• Everything was an extra charge. (i.e. charge for local calls, internet, and maid service.).

“Geared more for the business traveler. Not used to having to pay for everything like internet access, local phone calls, the beds won't be made up unless you pay an extra fee. Just felt "nickel and dime". The kids loved the outdoor pool. Not a bad place to stay but I personally would not go back.”

Jul 21, 2008 by Chrissa from Rockford, MI
Overall Rating: 5
Cleanliness:[4] • Staff:[9] • Location:[7]

• The staff was nice.
• It was dirty.

“The carpets were filthy from the hallway to the room. The shower was moldy and not clean. The couch in the room was so stained, I refused to sit on it.”

Jul 15, 2008 by Ariane from Miamisburg, OH
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• Convenient, quiet location.
• First floor room was a bit noisy.

“My husband and I were in town for just a couple days and were happy to get a room in an Extended Stay deluxe. I'd stayed there before and recalled that it was quite nice. This stay had a few problems - the sheets weren't as soft as other ES Deluxe locations and the guests upstairs were consistently noisy. We were also woken up at 5 am by someone talking loudly on their cell phone in the lobby area. But overall, it was a very convenient, quiet location and I would stay here again.”

Jul 10, 2008 by Chris from Mason, MI
Overall Rating: 2
Cleanliness:[2] • Staff:[4] • Location:[6]

• Nothing.
• Everything.

“This hotel is not good. Garbage left in the trash can in room, room smelled, dirty, run down. I am sorry if you get stuck here!”

Jul 8, 2008 by Bob from Oxford, MI
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• We were amazed that we could get such a quality room for the price!
• I wanted to extend my stay.

“Clean and comfortable. Very convenient to expressway and shopping.”

Jun 30, 2008 by Ted from Three Rivers, MI
Overall Rating: 6
Cleanliness:[7] • Staff:[7] • Location:[10]

• DVD in room, kitchenette, weight room, pool.
• Air gave off a foul odor, DVD was not working and replacement also not working.

“Hotel staff ok. Location excellent. Good value, but air and heat and DVD players can be iffy. Breakfast minimal.”

May 13, 2008 by Janak from Orion, MI
Overall Rating: 9
Cleanliness:[8] • Staff:[8] • Location:[5]

• Good service, nice room.
• No comment.

“I will go back to this hotel again, I love to stay there.”

May 6, 2008 by Scott from Oak Park, MI
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[8]

• Very clean and newly decorated.
• The breakfast bar. Had only coffee as beverage, no juice, no milk.

“This hotel was clean and safe. My only complaint was that the breakfast bar was lacking something that you would expect like juice.”

Apr 17, 2008 by Don from Pickerington, OH
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Staff very nice to take care of anything.
• I would stay at all the time during my travels.

“This hotel is very clean and nice to stay at. I would stay at any location you had when traveling.”

Feb 28, 2008 by David from Holly, MI
Overall Rating: 7
Cleanliness:[7] • Staff:[7] • Location:[9]

• Location and everything that was available in the room i.e. fridge, stove, microwave.
• The mold in the tiles in the shower.

“Convenient, fast, friendly, & quiet. Close to major highways & restaurants and the place where I was doing business.”

Feb 25, 2008 by Lorene from Washington, MI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Rooms were newly remodeled ~ very nice, comfortable.
• No comments.

“I was very pleased with the convenience, location and overall experience. The hotel was very clean, newly remodeled. I will definitely be returning! I would recommend it to all travelers!”

Feb 25, 2008 by Kim from Bad Axe, MI
Overall Rating: 8
Cleanliness:[8] • Staff:[5] • Location:[10]

• Low price, location, fridge and stove.
• Staff not very friendly.

“This hotel served its purpose. Got great rate and everything was clean. Was not looking for anything fancy and everything was sufficient. However, some staff were rude. Continental breakfast was a joke. There was no milk or juice and when I asked employee he was very short with me and said "No, there is no milk or juice." Apparently after asking a friendlier employee there is a vending machine with pop on the third floor. We just wanted a place to stay overnight after a concert so it worked perfect for us.”

Feb 19, 2008 by Chrystal from Washington, MI
Overall Rating: 10
Cleanliness:[10] • Staff:[8] • Location:[10]

• I loved that it had its own kitchen!
• There were too many different light switches hiding everywhere!

“It was great!”

Feb 15, 2008 by Dianne from Milford, IL
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• We were pleased that the entire floor was non-smoking and there was no residual smoke order from cleaning staff.
• The heat could not be regulated by thermostat.

“We liked having the refrigerator/freezer to protect our grocery purchases during our stay. The accommodations were very comfortable and the coffee was delicious.”

Feb 3, 2008 by Patricia from Yale, MI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Friendly, clean, upscale.
• They only cleaned room when you check out, I was there for a week, could have used a vacuumed and mop.

“Staff was very nice ,food was good,”

Jan 15, 2008 by Norman from Birmingham, MI
Overall Rating: 8
Cleanliness:[8] • Staff:[10] • Location:[8]

• The receptionist was outstanding, better then many of the national hotels I have been from New York to Texas.
• I have returned to this hotel because of your staff. Very pleasant and warm to guests, always has a friendly smile.

“It's clean and friendly, I always check-in in the afternoon and last 8 visits this year I was very happy to be greeted by the staff at the check in.”

Jan 14, 2008 by Patryk P. from Macomb, MI
Overall Rating: 7
Cleanliness:[6] • Staff:[9] • Location:[7]

• Good location.
• Could be cleaner.

“Good and inexpensive hotel for a business traveler. No thrills, but pleasant staff, decent sized rooms and good and easy access from the main roads. The first room that we got had dirty tub, but the when I asked the front desk lady for a room change, she promptly switched us to another room and apologized for experience.”

Jan 3, 2008 by David from Southfield, MI
Overall Rating: 4
Cleanliness:[5] • Staff:[4] • Location:[5]

• Mini kitchen in room was nice.
• Very uncomfortable bed.

“As an extended stay facility, you are pretty much on your own. Staff won't go out of their way to be helpful, and the room is serviced only weekly. If you don't have a problem with that, okay, but don't expect 5 star services is a place like this.”

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Amenities at Extendedstay America Detroit Auburn Hills, Auburn Hills

24 Hour Front Desk AM/FM Alarm Clock Casino Coffee Maker in Room Express Checkout Fishing Fitness Center or Spa Free Newspaper Free Parking Golf Hairdryers Available

Handicapped Rooms/Facilities Laundry/Valet Services Meeting/Banquet Facilities Modem Lines in Room No Smoking Rooms/Facilities Parking Pets Allowed Pool Safe Deposit Box Television with Cable