Crowne Plaza Metro Romulus

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User Reviews for Crowne Plaza Metro Romulus, Romulus

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Apr 16, 2008 by John from Bourbonnais, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• Great employees! Very helpful!
• Lounge was pretty dull, Spartan.

“Great place to just relax while visiting the area the best staff all around not exactly a "romantic" atmosphere, but very peaceful. Close to the airport, but not much else nearby. Food was excellent, rooms were clean and comfortable. I will stay there again, no doubt!”

Mar 15, 2008 by Timothy from Clemmons, NC
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• It was very clean, close to airport, very friendly.
• The restaurant close too early.

“The hotel was in a very nice area, it was right next to highway and close to airport. The people were very friendly. I would stay at this hotel again if I ever visit Detroit.”

Mar 3, 2008 by Bob from Holly, MI
Overall Rating: 8
Cleanliness:[7] • Staff:[8] • Location:[8]

• Very helpful and friendly front desk staff.
• Bathroom ceiling cracking and musty.

“Not a bad hotel, needs a little attention in the bathrooms as they were musty, the hotel is not brand new and could use some updating. But overall not a bad stay.”

Feb 19, 2008 by Tyson from Ceres, CA
Overall Rating: 7
Cleanliness:[8] • Staff:[7] • Location:[6]

• The lobby area was really nice and spacious.
• No wireless internet throughout. No free continental breakfast.

“I was a little disappointed in the fact that there wasn't wireless internet throughout. After a long day traveling who wants to hang out in the lobby to check email. It would have been nice to check it in the comfort of your room. Additionally, many 2 star places offer continental breakfast and I was expecting that from a 3 star place. So actually I could have gotten more for less had I stayed at a best western.”

Feb 11, 2008 by Lawrence from Lake Forest, IL
Overall Rating: 8
Cleanliness:[9] • Staff:[10] • Location:[9]

• Staff is friendly and very helpful.
• Smoking allowed in interior spaces.

“This facility is well maintained and the quality of the restaurant food is high! The level of both of these were worthy of a higher star rating.”

Feb 2, 2008 by Carolyn from Sarnia, ON CA
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[9]

• Location, staff, décor.
• Great, no problems.

“I would recommend this hotel to anyone.”

Jan 9, 2008 by Leslie from Belmont, ON CA
Overall Rating: 7
Cleanliness:[8] • Staff:[9] • Location:[9]

• The pool area with room with balconies that overlook that area.
• Parking - ended up parking with Quick Park at a cost of $35.00 as we were flying to our Disney Vacation.

“Enjoyed our stay as it was simply an overnight in order to catch a flight to Disney. Disappointed that the hotel website indicated that parking available for one week with overnight stay.”

Sep 13, 2007 by Anshul from New York, NY
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[9]

• Clean rooms and bathrooms, good public areas, and nice bar.
• The internet did not work.

“The hotel is close to the airport. The staff is friendly and the rooms are nice. I was happy with this hotel for the star and for the price I paid. The internet did not work which caused a little inconvenience but overall it was a nice stay.”

Sep 2, 2007 by Mark from Flower Mound, TX
Overall Rating: 4
Cleanliness:[7] • Staff:[1] • Location:[7]

• Comfortable bed.
• Awful room service.

“Decent enough but far below Hilton, Hyatt, or other hotels in this star level. Room service was a disaster; they microwave my clam chowder leaving the flavor awful and the clams like vulcanized rubber. The over all ambience of the hotel is midlevel at best. Crab cakes tried were well above average. When staff was told of the poor room service all they said was were sorry the chef is in training.”

Aug 2, 2007 by John from Compton, CA
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[9]

• Nice room, beautiful lobby, spa, swimming pool, and nice gift shop.
• Parking lot repairs did cause some inconvenience.

“Very nice hotel.”

Jul 15, 2007 by Cj from Frankenmuth, MI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Hotel was clean & staff was wonderful.
• Nothing.

“The hotel was great! Very pleased with our stay at the Crown Plaza. Rooms were good size & clean. Nice view of the pool from our balcony. Pool & gym areas were very clean and easy to find. Restaurant in the hotel was very good and reasonable without having to go out & find another place to eat. Staff was very helpful. Loved the shuttle that runs every 1/2 hour to the airport.”

Jul 10, 2007 by Cortney from Jersey City, NJ
Overall Rating: 8
Cleanliness:[7] • Staff:[7] • Location:[9]

• Nice and clean.
• Nothing.

“I thought that this hotel would be OK. It surpassed my expectations. Would definitely go again.”

May 14, 2007 by Jc from Gainesville, FL
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[7]

• Comfortable room near the airport with a few dining options.
• Not much nearby.

“If you are looking for a comfortable room near the airport, this is the place.”

Apr 14, 2007 by Pam from Suwanee, GA
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[9]

• Big rooms, sleep comfort, fridge in room.
• Business ctr out of ink.

“The hotel was very pleasant. The staff was pleasant. I loved the fridge in our room. I thought the size of the room was large and spacious would recommend this hotel for my friends and myself in the future.”

Mar 21, 2007 by Eric from Detroit, MI
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• There was a care package on the bed that included ear plugs, sleep mask, and pillow scent. Nice.
• Parking was a bit of a challenge, and only one entrance that I knew of.

“This hotel was great, staff was friendly/very courteous, and room was comfortable, ok location. I have not one valid complaint! I would love to stay at this hotel again in the very near future!”

Mar 17, 2007 by Taesoo from Amherst, NY
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[8]

• Fancy bed setting, clean room and hallway.
• Wireless internet access needed.

“Hotel was nice, room was very clean, staff was kind. ”

Mar 10, 2007 by Lisa from Mount Pleasant, MI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• It was a pretty hotel with nice staff and great room.
• The view from my room.

“This is a great hotel to stay out if you are travel to the Detroit airport. It was clean and only minutes away from the terminal. The staff was helpful in giving directions to downtown and made good recommendations about food and entertainment.”

Jan 31, 2007 by Burrell from Montebello, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Helpful informed polite.

“We had a great time. Two thumbs up for cheer and kinas at the front desk.”

Jan 19, 2007 by Chris from Frisco, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very clean comfortable beds.
• Great hotel.

“I would highly recommend.”

Jan 15, 2007 by Barry from Roscoe, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Location to the highway system. The style and look of the hotel was very crisp and clean.
• No microwave oven available for heating up food. When you want a snack or have small children this would be a nice feature.

“Great place to stay.”

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Amenities at Crowne Plaza Metro Romulus, Romulus

24 Hour Front Desk AM/FM Alarm Clock ATM/Cash Machine Air Conditioned Americans with Disabilities ACT ADA Compliant Bar/Lounge Bath Tub Breakfast Buffet Business Center CD Player Coffee Maker in Room Connecting Rooms Copy Service Desk with lamp Email Service Executive Level Exercise Gym FAX Fire Alarm with Light Free Airport Shuttle Free Newspaper Gift Shop Golf Hairdryers Available High Speed Internet Access Ice Machine In Room Movies

Indoor Pool Internet Access Iron Laundry/Valet Services Lounge Modem Lines in Room Multilingual News Stand Parking Phone with speaker Pool Porters Public Address System Radio Restaurant Rollaway Beds Room Service Safe Deposit Box Satellite TV Security Sprinklers In Rooms TV Remote Control Turndown Service Vending Machines Video Checkout Wake-up Service